Full-Time customer service jobs in the Computer & IT Services industry in Woburn, Massachusetts

Customer Service and Billing Assistant Celera Networks, a South Boston based IT company is looking to fill the position of Customer Service and Billing Assistant. We are seeking a smart, motivated individual with a minimum of two years of customer service experience. Experience with QuickBooks, Microsoft Word, Excel and Outlook are also required. Candidates should be proficient with the basic func...
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Open service tickets and respond to and resolve requests that meet Tier I criteria. The home location for this position is our Langhorne PA office. The position will also require occasional travel to our client's offices and two-week pager coverage approximately once every two months. Occasional overtime work should be expected. Responsibilities: · Function as a member of the mindSHIFT support tea...
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Description: BuyerZone, the leading online marketplace for business purchasing, is seeking a Customer Care Representative to play a key role in helping continue its growth. In this position, you will handle inbound customer calls in a call center environmentand provide top notch customer support to help our clients achieve success with the BuyerZone program. Additionally, you will educate customer...
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Audio Visual Service Technician Red Thread, the premier provider of office furnishings, audiovisual, architectural, technology and floor covering products and services, is looking for an AVService Technician to perform on-site and in-house technical support on AV systems and components. This position is based out of our Wilmington, MA office location. Ideal Candidate will: · Provide on-site mainte...
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Description Essential Job Functions Acts as coach and advisor to projects, accounts and management concerning project management and delivery excellence processes and requirements; ensures consistency across the organization. Defines and manages product assurance reviews and audits to ensure consistent company practices and procedures and to provide constructive feedback. Defines and continuously ...
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Description Essential Job Functions Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. Assists in instructing customers in the operation and maintenance of syste...
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Sr. IT Project Manager Job Description: Our client is a world-wide leader in the communication industry and is seeking to hire a Business Analyst with extensive experience in Sr. IT Project Manager. This position will be responsible for plans, directs, and coordinates activities of the IT organization and business to ensure that goals or objectives of projects are accomplished within prescribed ti...
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Company Overview Experian/ CCM is the preferred email, social, mobile and display marketing provider for the world’s top brands. As a leading email marketing and customer intelligence company, our technology and service is designed for companies that want to increase their brand equity through the acquisition and retention of their customer base. By empowering our customers to send highly targeted...
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Software Systems Administrator LoadSpring, winner of the 2011 Inc. Magazine and Winning Workplaces “Top Small Company Workplaces” award is the market leader in the development of enterprise level cloud computing solutions for the project management arena. New hires must be prepared to be inspired by working in an environment that is constantly evolving - today not next year. And, by the way, we ar...
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Looking for a dynamic role at a fast-growing IT Services company that’s a national leader in their market? We are looking for someone with business and technical savvy to help lead efforts on next generation IT solutions for small and medium businesses. As Product Manager you will be responsible for the overall management of a set of mindSHIFT service offerings this includes profitability of exist...
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The vCIO provides executive leadership to clients helping them develop and employ high-level innovative technological solutions to address their company goals and objectives. We seek a highly knowledgeable technology advisor with strong business savvy who is skilled in project management and has strong customer service skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Be responsible for innovation an...
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JOB SCOPE: This is a full time 3rd shift permanent position with primary responsibility of maintaining and monitoring multiple computer operating environments. This position will primarily be a 4 day work week, however there will be times when it will be a 5 day work week. The Application Service Provider (ASP) operator will interact with outside customers of varied managerial levels as well as th...
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Data Center Technician 2nd Shift Job Description: ColoSpace, Inc. (www.colospace.com) is a leading provider of Colocation, Managed Hosting, and Disaster Recovery Services in New England. We deliver an array of services to support mission-critical applications from our network of five data centers located in Massachusetts and Southern New Hampshire. The successful candidate will assist ColoSpace in...
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Audio/Video/Network Technicians (Boston area) Koncerted LLC is the premier choice for complete home technology integration. We pride ourselves on customer satisfaction and excellent service. We specialize in home automation, security systems, lighting control, computers, audio systems, video systems, home theaters, HVAC control, multi-room audio systems and home networking. Candidate must: ● have ...
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We are looking for Digital Lifestyle Technicians. Thinking of joining our team? As a technician, you take pride in your service. As a teacher, you provide empowerment in learning. Technology is your strength, high quality is a must and people are your passion. If you own at least 60 percent of the Tech column and 100 percent of the Technique column, we want to meet you. Tech • Patience • Love of L...
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Who We Are We are a small, focused and successful Network Security VAR based in the Boston, MA area seeking 1-2 professional software sales representatives. We carry several gold/platinum vendor partnerships and our customer base in all verticals across the North East. We have been profitable each year in business, six years, and finished with $1.5M in sales last year. What is the Position Your ro...
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Systems/Software Engineer Position Summary Candidates with deep experience interested in leveraging their engineering, information architecture and daily operations expertise in a comprehensive, hands-on technical role as a Consultant; are strongly encouraged to apply. This role will focus upon designing/delivering solutions and services augmenting a client organization’s existing storage, backup,...
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The SharePoint Technical/Application Support Analyst will be the primary service contact assisting customers to effectively utilize client software. The Technical/Application Support Analyst will utilize programming experience combined with product knowledge to bridge the gap between end-user application issues and advanced system related problems. Responsibilities: Problem resolution – Communicat...
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Hawkins Point Partners has an immediate need on its Weston, Massachusetts team for a Senior Business Analyst with experience supporting Siebel customer relationship management (CRM) tool suite. The ideal candidate will have superior customer service skills to function in a progressive enterprise life sciences environment.This person will work collaboratively with cross-functional commercial busine...
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Includes company car, gas card, work cell phone, and a training program in-house. Job Description: Job includes going out to meet exiting customers and taking care of customer service related issues,and maintaing exiting accounts and upsell if possible . And meeting with current clients and putting a face to the company. Must be able to present to CFO's, IT directors, and other professional decisi...
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Accelerate your career as you help reinvent the value and impact of information for business everywhere. At EMC, we are leading customers on their journey to cloud computing by enabling them to store, manage, protect and analyze their information assets in a more agile, trusted and cost-effective way. If you are passionate about technology and want to be part of the information management revoluti...
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Bring your experience making outbound sales calls to this opportunity where you'll sell a proven product in a huge, largely untapped marketplace. As an Inside Sales Representative you'll use an educational sales model to call leads and book demos for interested prospects. We genuinely have the best software in the industry, with an exceptional close rate on demos, and you'll earn commission on sal...
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We are looking for a highly experienced JavaScript engineer with a proven track record of developing and delivering compelling and scalable user experiences in our Boston area office. We are looking for someone who can develop CSS, HTML, and JavaScript and Jquery working with our Java engineers and our user experience folks. If you're looking for complex problem solving, working on highly visual a...
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Support Engineer Position Summary Assist customer(s) by providingtechnical support for their backup environment(s), including identification, research and problem resolution; providing high quality customer service by responding to telephone calls, email and personnel requests for managing and clearing customer support tickets. This position will be a training pathway to a field service engineerin...
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We're looking to hire an IT Systems/Network Engineer who is passionate about business, technical knowhow, and customer service. You will work with other IT Systems Consultants in providing project planning, implementation, systems configuration, and product purchasing support. The IT Systems Engineer will also work with IT Support Engineers in providing end-user technical support, escalation manag...
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