Wireless care representative jobs in the Customer Support & Client Care category at kgb USA

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kgb USA - McLeansville, NC (12 days ago)
Supervisors will be the first point of escalation to troubleshoot customer-reported problems, assess Wireless Care Representatives(WCR) performance and coach WCRs to address areas of improvement. Detailed Description: · Guides WCR behavior and motivates team members to positively impact team performance, including but not limited to quality and attendance · Performs administrative duties including...
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