Customer Service jobs in the Computer & IT Services industry in Westbrook, Maine

Customer Service and Billing Assistant Celera Networks, a South Boston based IT company is looking to fill the position of Customer Service and Billing Assistant. We are seeking a smart, motivated individual with a minimum of two years of customer service experience. Experience with QuickBooks, Microsoft Word, Excel and Outlook are also required. Candidates should be proficient with the basic func...
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Description Essential Job Functions Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. Assists in instructing customers in the operation and maintenance of syste...
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We're looking for capable Desktop Support Technician candidates for a premium contract position. This position is in Boston, MA. OVERVIEW * Must know Dell desktop and Laptops. Must have Lotus Notes and Windows XP and 7 experience. * Great customer interaction skills and work well in a team environment. * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer periph...
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Computer/IT Lead Developer Customer Communication Boston, MA. Responsible for all aspects of customer communications via multiple methods incl?real-time print, e-mails, fax & print. Analyze & develop custom print applications utilizing EMC xPressions & various services tier systems incl messaging, .net remoting, ASP.Net & WSF web services using C# in an object oriented service oriented architectur...
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Open service tickets and respond to and resolve requests that meet Tier I criteria. The home location for this position is our Langhorne PA office. The position will also require occasional travel to our client's offices and two-week pager coverage approximately once every two months. Occasional overtime work should be expected. Responsibilities: · Function as a member of the mindSHIFT support tea...
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Description: BuyerZone, the leading online marketplace for business purchasing, is seeking a Customer Care Representative to play a key role in helping continue its growth. In this position, you will handle inbound customer calls in a call center environmentand provide top notch customer support to help our clients achieve success with the BuyerZone program. Additionally, you will educate customer...
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Audio Visual Service Technician Red Thread, the premier provider of office furnishings, audiovisual, architectural, technology and floor covering products and services, is looking for an AVService Technician to perform on-site and in-house technical support on AV systems and components. This position is based out of our Wilmington, MA office location. Ideal Candidate will: · Provide on-site mainte...
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Description Essential Job Functions Acts as coach and advisor to projects, accounts and management concerning project management and delivery excellence processes and requirements; ensures consistency across the organization. Defines and manages product assurance reviews and audits to ensure consistent company practices and procedures and to provide constructive feedback. Defines and continuously ...
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IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader ...
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IDEXX Laboratories, Inc. is a leader in pet healthcare innovation, serving practicing veterinarians around the world with a broad range of diagnostic and information technology-based products and services. IDEXX products enhance the ability of veterinarians to provide advanced medical care, improve staff efficiency and build more economically successful practices. IDEXX is also a worldwide leader ...
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Description CSC Global Industries is seeking to hire an experienced Account Executive with experience servicing Fortune 500 clients in the manufacturing, industrial or defense industry. The qualified candidate should have the following level of experience to be considered for this position: Eight or more year's current experience as a Sr. Account Executive or Business Relationship Manager servicin...
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Job Summary Under general direction, interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design specifications; conducts research to resolve customer initiated issues related to Medicaid claims processing; and coordinates and manages project teams in the development of large multi-system, multi-platform projects. Essential Function...
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Job Summary Under general direction, interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design specifications; conducts research to resolve customer initiated issues related to Medicaid claims processing; and coordinates and manages project teams in the development of large multi-system, multi-platform projects. Essential Function...
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Job Summary Interfaces with the customer in developing requirements for major projects of considerable complexity; prepares system design specifications; conducts research to resolve customer initiated issues related to Medicaid claims processing; and coordinates and manages project teams in the development of large multi-system, multi-platform projects. Also assigns and manages the workload for a...
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Entry-Level Technical Support Representative with Thriving Ergonomics Company Job Label:Contour - TS Align your information technology career with an established company. As a member of our Technical Support team, you will provide technical support to Contour Design's End Users within the United States. Our company is continually exploring ways to become more efficient using new technologies, so t...
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Part-Time Invoicing Specialist with Thriving Ergonomics Company Job Label:Contour - IS If you are a highly competitive and outgoing person with a desire to help others, this may be the perfect opportunity for you. Contour Design, reknowned computer hardware manufacturers, are seeking a part time person who is responsible for the accurate and timely processing of all customer invoices. We need your...
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Job Number: 243572 SAP FI-CO Analyst-Perm SAP-FI/CO Functional Analyst This position has primary responsibility for the overall design and translation of business requirements into an effective, workable solution, within specific SAP modules. The SAP Finance Analyst must possess thorough knowledge of the desired business processes, as well as a comprehensive understanding of the configuration need...
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Includes company car, gas card, work cell phone, and a training program in-house. Job Description: Job includes going out to meet exiting customers and taking care of customer service related issues,and maintaing exiting accounts and upsell if possible . And meeting with current clients and putting a face to the company. Must be able to present to CFO's, IT directors, and other professional decisi...
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JOB SCOPE: This is a full time 3rd shift permanent position with primary responsibility of maintaining and monitoring multiple computer operating environments. This position will primarily be a 4 day work week, however there will be times when it will be a 5 day work week. The Application Service Provider (ASP) operator will interact with outside customers of varied managerial levels as well as th...
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Who We Are We are a small, focused and successful Network Security VAR based in the Boston, MA area seeking 1-2 professional software sales representatives. We carry several gold/platinum vendor partnerships and our customer base in all verticals across the North East. We have been profitable each year in business, six years, and finished with $1.5M in sales last year. What is the Position Your ro...
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Data Center Technician 2nd Shift Job Description: ColoSpace, Inc. (www.colospace.com) is a leading provider of Colocation, Managed Hosting, and Disaster Recovery Services in New England. We deliver an array of services to support mission-critical applications from our network of five data centers located in Massachusetts and Southern New Hampshire. The successful candidate will assist ColoSpace in...
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Sales Position - Recent College Grads AVID Technical Resources (www.avidtr.com) is an IT contract and permanent recruiting company headquartered in Boston, MA (with additional offices in MA, RI, NY, San Diego, Los Angeles and Phoenix). Since our inception in 2003, AVID has grown year after year igniting a number of national awards & recognition. Due to our success, AVID is currently opening additi...
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As a Solution Architect, you will be assigned to work within a specific territory supporting specific Account Executives and their client accounts. You will be viewed internally as a go-to technical resource for a wide range of data center technologies, from servers & storage to the latest converged infrastructure and private cloud architectures. Your customers will look to you as a trusted adviso...
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Our client, located in Cambridge, Massachusetts (MA), is seeking a Desktop Technician. The person in this role will be working as part of a team to upgrade the entire organization's hardware and software. Qualifications may include: Experience with doing software refresh projects along with great interpersonal skills is required Working knowledge of fundamental operations of relevant software, har...
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The SharePoint Technical/Application Support Analyst will be the primary service contact assisting customers to effectively utilize client software. The Technical/Application Support Analyst will utilize programming experience combined with product knowledge to bridge the gap between end-user application issues and advanced system related problems. Responsibilities: Problem resolution – Communicat...
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