Customer Support & Client Care category jobs at UnitedHealth Group

Description: Position Description: The TRICARE customer service Referral Representative is the primary customer service support representative for TRICARE beneficiaries in the TRICARE Service Center (TSC). This associate provides general program information, on-site benefit counseling, access to care support, claims and enrollment support services to walk-in customers in the TSC. The representativ...
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Description: The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignm...
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Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
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Description: The Provider Phone Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignmen...
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Description: The Customer Service/Claims Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician ...
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Description: The Bilingual (Spanish/English) Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material req...
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Description: The Provider Phone Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignmen...
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Description: The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments ...
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Description: Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Through our family of businesses and a lot of inspired individua...
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Description: Position Description: Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reli...
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Description: This isn't HR. This is Human Capital at UnitedHealth Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm) The Senior Trainer will have the opportunity to affect the delivery of training programs across a Fortune 25 Organization. This individual will keep abrea...
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Description: Health Consult Coach A Health Consult Coach provides telephonic coaching for consumers contemplating lifestyle changes in a call center environment. Health Consult Coaches will be the first point of contact with members and they will assess, identify, qualify, and engage our members into the most appropriate wellness program and assist in the setup of the ongoing calls with their prim...
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Description: The Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments ...
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Description: The Bilingual Customer Care Professional is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician as...
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Description: The Provider Phone Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignmen...
full job description

Description: Position Description:Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.If it sounds too good to be true, consider this: Through our fami...
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Description: Bring us your experience, your head for strategy, your strength with relationships and your eye for opportunity. In return we offer an unmatched place to grow and develop your career among a richly diverse group of businesses driven by the power and stability of a leading health care organization. Come help us heal and strengthen the health care system as you do your life's best work....
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Description: The Enterprise Client Executive (ECE) acts as the âgo toâ resource for assigned clients (front line, solution owners, executive sponsors, C-suite) in a geographic area. The ECE is responsible for ensuring what was sold to the client is delivered and operates as promised. On an ongoing basis, this role proactively communicates, to the client, the value being delivered and works in conj...
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Description: The Enterprise Client Executive (ECE) acts as the âgo toâ resource for assigned clients (front line, solution owners, executive sponsors, C-suite) in a geographic area. The ECE is responsible for ensuring what was sold to the client is delivered and operates as promised. On an ongoing basis, this role proactively communicates, to the client, the value being delivered and works in conj...
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Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
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Description: Position Description: Requires In and out bound calls to our customers. Must be able to multi task. And also, must be good and math. Will be taking care of so billing processes. Qualifications: Requirements: Basic Microsoft Office skills (Word, Outlook) is required 1+ year Customer Service experience 1+ years billing or accounting experience 1 + year of telephonic call center experien...
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Description: Position Description: For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work. Positions in this function support the vision operations (retail vision stores, production lab) of the busi...
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Description: Position Description: What makes your clinical career greater with UnitedHealth Group? You can improve the health of others and help heal the health care system. You can work with in an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other or...
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Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
full job description

Description: Position Description: The TRICARE customer service Referral Representative is the primary customer service support representative for TRICARE beneficiaries in the TRICARE Service Center (TSC). This associate provides general program information, on-site benefit counseling, access to care support, claims and enrollment support services to walk-in customers in the TSC. The representativ...
full job description