Full-Time customer service jobs in the Computer & IT Services industry in Texas

Job Reference #: 40-74129-13MD Large North Austin Fortune 500 company is seeking a Customer Service Manager to supervise a team of 5 customer service representatives. Duties will include: Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; plan...
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IBM is seeking a Customer Service Representative in Austin, Texas. This role advises and guides the client regarding the use of a broad range of products, offerings, and services. Following a standard call flow and problem handing processes (scripted or not scripted), they verify entitlement, perform problem determination, resolve and close the problem, or route the incident record to the appropri...
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CUSTOMER SERVICE REPRESENTATIVE Houston, Texas, United States COMPANY DESCRIPTION RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how your business grows, RIS will partner with you to bring your business the right tools: Store Operations, Merchandising, and Business Intellige...
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About the Job: We are a leading provider of network printing services for mid-sized to Fortune 1000 companies.We provide an innovative and complete solution to enable companies to reduce costs and hassles associated with managing and supporting large network printer fleets. We have a current opportunity for a Laser Printer Technician/Customer Service Support in the Dallas area. Primary Responsibil...
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Customer Support Process Analyst Las Colinas, TX Duration: 12+ months Job Description/ Responsibilities/ Day to Day Activities No. of Positions: 09 Details of the position • The role is expected to follow a well-defined workflow of an internal process to categorize the health of support cases. The position is expected to know the service level agreement and processes of the case wellness service a...
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This is an excellent opportunity for a Service Coordinator to join a well-established provider of managed services and IT solutions, who has experienced continued growth over the past several years. The candidate needs to be a successful and proven service dispatcher in the IT industry and have excellent customer service experience with clients and works well with fellow employees. Service request...
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We are looking for candidates to fill the following Service Desk Analyst position for the Transportation Security Administration (TSA) Information Technology Infrastructure Program (ITIP). Work location will be in Fort Worth, TX.Open to US Citizens only with at least an interim Secret clearance. Job Description Candidate shall be responsible for providing initial support in responding to general a...
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At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to...
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IBM is redefining business in the age of the customer. Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services. IBM Global Business Services (GBS) Applicatio...
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Honeywell International is a $36 billion diversified technology and manufacturing leader, serving customers worldwide with aerospace products and services; control technologies for buildings, homes and industry; automotive products; turbochargers; and specialty materials. Based in Morris Township, N.J., Honeywell’s shares are traded on the New York, London and Chicago Stock Exchanges. For addition...
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Job Title:Service/Help Desk Analyst Job Location:Houston, TX Duration:11+ Months Job Description: · The Service Desk Analyst (SDA) works as a member of a front line team of people to provide support and maintenance for current and new systems. · This involves acting as a single point of contact while providing a high level of customer service for a wide range of technologies. · The SDA is the cust...
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Do you know what consumers buy? What consumers watch? Nielsen Knows! Nielsen is the world’s leading marketing and media information company. We’re passionate about measuring and analyzing how people interact with digital and traditional media, and in-store environments-locally and globally. Businesses worldwide use our services to better manage their brands, launch and grow product portfolios, and...
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Kforce Government Solutions is seeking a Service Desk Manager for our client located in San Antonio, Texas. Under managerial direction, provide day-to-day management of one large or multiple small functional, contract or client areas that may encompass multiple work efforts, and direct supervision of Project Managers, designated team leads and professional, technical and/or administrative staff. M...
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Description This position is responsible for successfully positioning and messaging CSC's Service Management Offerings, partnering closely with the Offering Managers and the Offering Lifecycle Management (OLM) process to create repeatable, packaged offerings. Specific responsibilities include developing the value proposition, messaging hierarchy and competitive positioning; creating sales and mark...
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Overview: Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees and clients with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical p...
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Overview: Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees and clients with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical p...
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Overview: Coordinates, diagnoses and troubleshoots incoming employee calls. Provides support services to employees and clients with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of problems or escalation on behalf of customer to appropriate technical p...
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The world is getting smarter, triggering unprecedented change. IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. We leverage the proven roadmaps and frameworks that have been developed across 17 industries and the unique combination of skills and experien...
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IBM is redefining business in the age of the customer. Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services. IBM Global Business Services (GBS) Applicatio...
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IBM is redefining business in the age of the customer. Smarter Commerce recognizes that the sale is just one aspect of the experience. Smarter commerce places the customer at the center of all operations and turns customer insight into action, enabling new business processes that help companies buy, market, sell and service their products and services. IBM Global Business Services (GBS) Applicatio...
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Management and delivery of the SAP Operational Support services for a large SAP implementation. Primarily responsible to provide leadership to the SAP operations team with a strong focus on driving Service Delivery excellence and continually improving customer satisfaction. Key Responsibilities: Manage the day to day delivery of SAP operational support services Point of contact for SAP technical e...
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Basic Responsibilities The Senior Service Desk Analyst is expected to assist with advanced desktop, server and network environments. This position will be required to resolve issues over the phone, at the desktop and remotely. This position must also provide technical guidance to junior members of the Service Desk team. The Service Desk Analyst must be able to work closely with all members of the ...
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The Security Program & Delivery Manager focuses on the design of business-driven IBM security solution on one or more cornerstone IBM clients to meet security requirements related to function, protection, assurance,risk management and compliance. The scope of work includes: (1) understanding client requirements, (2) the identification of risks, threats, vulnerabilities, potential anomalous flows a...
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InfoVision has an immediate Project Sales – Mobility Practice opportunity at InfoVision in Richardson, TX Job Opportunity: InfoVision is a global IT Services and Solutions company with primary focus on Strategic Resources, Enterprise Applications and Technology Solutions. InfoVision currently serves a number of Fortune 1000 companies with offices in multiple locations. We have one of the largest m...
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Waste Management is an equal opportunity / affirmative action employer (M/F/H/V). Our 45,000 employees are committed to Environmental Performance - our mission to maximize resource value, while minimizing environmental impact so that both our economy and our environment can thrive. Serving over 20 million residential, industrial, municipal and commercial customers, Waste Management draws on our re...
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