Systems Analyst jobs in the Customer Support & Client Care category and Computer Software industry

Junior Systems Analyst We are a San Diego based software consulting firm with an opening for a full-time Junior Systems Analyst. The Junior Systems Analyst will be part of a team responsible for the support of a client-specific software system. Responsibilities will include resolving all technical issues related to the product by utilizing excellent customer service skills, problem-solving skills,...
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Senior Systems Analyst We are a San Diego based software consulting firm with an opening for a full-time Senior Systems Analyst. The Senior Systems Analyst will be part of a team responsible for the support of a client-specific software system. Responsibilities will include managing software implementation, including all preparation, training, and go-live activities while maintaining excellent cus...
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SUMMARY Programmer Analyst needed for Silverlake Support in our Monett, MO location. This position entails providing customer service of outstanding issues on a daily basis. The programmer will be responsible for fielding calls from customers for problems with the system or requests for customization. The position requires analyzing customers issues and writing code to identify, fix, or customize ...
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Primary Objective Responsible for the service level management, administration and on-going improvements to enterprise level Customer Relationship Management (CRM) systems. This includes testing, installing, upgrading, configuring and patching CRM systems, preferably MS CRM. The Analyst will also plan and coordinate change management of processes and work as part of a team towards improvements and...
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QSI Inc./NextGen Healthcare builds software that improves patient care and reduces healthcare costs. Now we’re bringing the best of the cloud, social media, and mobile to healthcare. Come build the future with us! Please visit our website at www.nextgen.com The Senior Technical Support Analyst is an advanced analyst position and will be responsible for efficient, accurate and friendly delivery of ...
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We seek a Client Care Technical Analyst to work remotely. Under moderate supervision, a Client Care Technical Analyst provides level three support for product related technical and software application and code analysis for issue not resolved by the application analyst (level two) and required for development review. The position also provides internal technical support to internal client care gro...
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We seek a Senior OpenCheck Client Care Analyst to work remotely. In this role, you will: · Work with the client on their Implementation as it relates to their business goals and daily processes · Provide excellent customer service and work well with other members of the project team. Ensure there is strong ongoing communication between you and your support analyst as well as other members of the p...
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QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now we’re bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us. Please visit our website at: www.nextgen.com The Technical Customer Support Analyst is responsible for efficient, accurate and friendly delivery of technical support services to NextGen Health...
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QSI/NextGen Healthcare builds software that improves patient care and reduced healthcare costs. Now we’re bringing the best of the cloud, social media and mobile to healthcare. Come build the future with us. Please visit our website at: www.nextgen.com The Technical Customer Support Analyst is responsible for efficient, accurate and friendly delivery of technical support services to NextGen Health...
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QSI Inc. /NextGen Healthcare builds software that improves patient care and reduces healthcare costs. Now we’re bringing the best of the cloud, social media, and mobile to healthcare. Come build the future with us. Please visit our website at www.nextgen.com CSA's (Client Support Analysts) are responsible for efficient, accurate and friendly delivery of support services to NextGen Healthcare Clien...
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Software Support Analyst Position Description This position is responsible for providing software support services to clients for our financial software, Microsoft Dynamics GP. RESPONSIBILITIES Customer Support · Monitor and respond to software support requests regarding Microsoft Dynamics GP via email and telephone. · Research problems using internal issues tracking system, internal training mate...
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The Application Analyst will work closely with clients and the development, solutions and product management teams, reviewing reported problems and facilitating resolutions. The Analyst is also responsible for ensuring frequent, informative communication with the client and support team management. Application Analysts will be responsible for the health and well-being of assigned clients and manag...
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About Emerging Health Information Technology: Emerging Health Information Technology is a wholly owned subsidiary of Montefiore Medical Center. Emerging Health IT is a dynamic company that provides hospitals and medical centers with world-class healthcare information solutions. We provide an exciting, fast-paced environment in which dedication and innovation are rewarded and where individuals can ...
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Brooksource is searching for a Software Support Analyst for a 4-5 month contract opportunity in the Duluth, GA area. This individual will be working with one of our clients to perform account rollovers in our client’s proprietary software system and provide other technical support for the software system. Training will be provided for this role, but this individual needs to have some technical exp...
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The Company Our company is fast becoming the global standard for enterprise Project Controls software. Our web-based platform helps organizations worldwide plan and manage project portfolios, control project costs, and improve project performance. Our customers execute some of the world’s largest projects in industries spanning energy & utilities, engineering & construction, transportation, govern...
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Contact Center Volume Analyst Job McAfee Date:Apr 17, 2013 Location:Saint Paul, MN, US About the Role and Responsibilities Location: St. Paul, MN About the Role: The McAfee Contact Volume Analyst is responsible for the day to day scheduling and administration of the contact center. The analyst position will monitor intra-day performance of the operation and will interface with leadership of the su...
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In response to our company’s continued growth, CommSoft Inc., a leading provider of OSS/BSS software to the telecommunications industry, is seeking a highly motivated professional to join its Client Services team as a Telecom Support Analyst. Headquartered in Rensselaer, NY, CommSoft offers a competitive salary, a generous benefits package (including 401k, medical, dental, vision and tuition reimb...
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Competitive Package This is an exciting opportunity to work within a fast paced, busy environment for a leading global provider of outsourced development services to the pharmaceutical, biotechnology and medical device industries. Overview of the Role You will work in a team environment to provide assistance to the Call Center and Project Leader to ensure a high level of Customer Service/Support a...
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We are currently seeking individuals to join our Customer Care team. This position will report to our office in Auburn Hills, MI and then our new Troy, MI office later in the year. The purpose of this role is to ensure ongoing customer satisfaction and continuing strong customer relationships, creating a “Customer for Life”. Primary Responsibilities: · Provide excellent customer service for custom...
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As the leader in connected healthcare intelligence, ValueCentric’s mission is to provide unprecedented market insights and enhanced business relationships through shared actionable information. An early pioneer in cloud-based services, ValueCentric’s innovative technologies allow healthcare companies to leverage critical channel information to drive transformational decision making and business ou...
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An opportunity now exists within customer support for an entry to mid-level professional to answer support calls of a complex nature regarding software product function and usage. This position requires the ability to troubleshoot customer problems with HighJump’s application software, HighJump’s adaptability tool suite, Windows O/S, SQL Server database, Oracle database and other third party vendo...
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Company Description Gateway Ticketing Systems, Inc is the world leader in high-speed admission control and ticketing software for the attraction, amusement and intercity bus transportation industries. We are looking for a full time Technical Support Analyst to help our team continue moving forward. Job Description The Technical Support Analyst is responsible for providing quality service and suppo...
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Digital-X is an established IT consulting and staff augmentation services company with offices in Sunnyvale in USA and Bangalore in India. We provide professional contract services of qualified hardware and software engineers, Business Analyst, Project Managers and other IT Resources to our clients all over USA as well as undertake complete projects on Offsite or Offshore development basis. We are...
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What we need Mediaocean is looking for a highly skilled Broadcast Media specialist to identify, research and resolve application issues reported by clients. This role provides a value-added service for our clients. If you are looking for an opportunity to work cross-functionally with Account Management, Product Development and Quality Assurance, this is the role for you! What you'll do Interpret a...
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What we need Mediaocean is looking for a digital specialist to identify, research and resolve application issues reported by clients. This role provides a value-added service for our clients. If you are looking for an opportunity to work cross-functionally with Account Management, Product Development and Quality Assurance, this is the role for you! What you'll do Interpret and resolve tier-two cli...
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