Supervisor jobs in the Customer Support & Client Care category in Philadelphia, Pennsylvania

Position Summary: This role is responsible for supporting the Sales Supervisor in driving optimal performance, quality, and customer service levels across the team. Position Responsibilities: 1. Drive performance and compliance within the team: ? Monitor performance metrics for the team and communicate trends and issues to Sales Supervisor. ? Listen to phone calls and track compliance related perf...
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JOB FUNCTIONS: As a leader in our Servicing department, this position will have responsibility for REO operations. Under the general guidance of the Supervisor, this teamplayer will work to oversee and direct all aspects of the REO Marketing department. The individual will be expected to implement process improvements in an effort to decrease the liquidation timeline, minimize losses, and maximize...
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Responsibilities: Handle escalated calls from call center team players. Work with peers to assure assist line coverage at all times. Provide daily support to call center team players. Implement operational procedures and provides guidance on performance issues through individual coaching sessions with each team player. Provide feedback on quality assurance and works to maintain positive staff mora...
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COMPANY OVERVIEW: Founded in 1995 and has experienced significant growth every year. Our focus is on providing communication, fulfillment and data management services to our Pharmaceutical, Biotech, Government and Medical Device clients. Our professional atmosphere and pleasant working conditions offer a unique opportunity for you to apply your specialized skills. We’re recipients of the Best Plac...
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Doral Bank is Growing!!! We are looking to add a Customer Service Supervisor for our new customer service call center in our Wilmington, Delaware office. This important position is responsible for the overall management of the Doral Direct customer service center. Specific duties include the direction, coordination, supervision and control of the service aspects of Doral Direct, while providing su...
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Bryant staffing has an immediate opening for a Bilingual Customer Service Supervisor for a well-established New Jersey-based business process outsourcing company expanding its workforce as a result of a new government grant program. This indefinate temporary position is presently in the Trenton, New Jersey. Duties Oversee Customer Service Staff who will receive and answer calls regarding the grant...
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Position Summary: The Customer Solutions Supervisor will be responsible for overseeing the day to day activities of the Customer Solutions department in support of achieving departmental and corporate goals and objectives and in accordance with defined policies and procedures. The Supervisor will monitor daily workflow to ensure adequate support and coverage to meet service levels of both our inte...
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Stroll – one of the fastest growing Internet Retail companies in the United States – is looking for passionate and ambitious career-minded professionals to join our Philadelphia team immediately! Stroll is a next-generation education e-commerce platform company which uses proprietary analytical marketing methods to sell educational products to consumers. Located in downtown Center City, Philadelph...
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We are looking to expand our team of customer service personnel to accommodate our ever-growing client base. Here at Costume SuperCenter, we operate several online retail websites that specialize in costumes, lingerie and party supplies. Costume SuperCenter is the world’s newest, and most exciting, costume, accessory, party supplies and other novelty retailer. We are opened year-round to provide c...
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Corporate Summary A Weight Loss Program for the 21st Century Nutrisystem, Inc. has been helping America get thin and healthy for over 35 years. Through its comprehensive weight loss program, Nutrisystem developed into a leader in the weight loss industry, and became a publicly traded company in October of 1999 (NASDAQ: NTRI). At Nutrisystem, we're committed to making a difference in people's lives...
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CareersUSA, a leader in the staffing industry with over 31 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative / Inbound Call Center Agent in King of Prussia, PA. Earn $15.50 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday - Friday, 12:00 PM - 8:30 PM. Position Summary: The role of the Customer Service ...
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Position: Account Supervisor Location: Wilmington, DE Status: Freelance/ possible Full Time Estimated Duration: Possible Full Time Starts: Within a Couple Weeks Rate: DOE up to $60K Job Description: Our full service digital agency is looking for an Account Supervisor to come onboard to support the account team in managing client relationships. We need you to have: - 5-6 years of account management...
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Doral Bank is Growing! We are looking for a customer service focused Customer Advocate for our newly created call center in Wilmington, Delaware. This important position is responsible for the sale of bank products and services to meet if not exceed the needs of existing and potential customers while rendering quality service in line with bank goals to attain growth, profitability and customer sat...
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GREATER PHILADELPHIA HEALTH ACTION, INC. JOB DESCRIPTION POSITION TITLE: Bilingual Spanish Customer Service Representative STATUS: Non-Exempt REPORTS TO: Health Center Administrator DEPARTMENT: Medical REQUIREMENTS: High School Graduate or equivalent. Minimum of two years experience in a health care setting and/or combination of certificates relative to the Registration Assistant/Front Desk positi...
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The Philadelphia Zoo’s 42-acre Victorian garden is home to more than 1,300 animals, many of them rare and endangered. The Zoo, fulfilling its mission of conservation, science, education and recreation, supports and engages in conservation efforts to protect endangered species around the world. Cheetahs, hippos, giraffes and much more make the Zoo Philadelphia's leading family attraction with over ...
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Customer Service –Process Support Position Summary The process support role performs value added services to help increase customer satisfaction to reach best in class benchmarks. This is done through daily activities and projects to increase data quality and process integrity. Individual must be familiar with broad, interdepartmental business concepts and/or detailed practices and procedures with...
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Call Center Reps - Licensed Health Insurance Agents Only Please Apply Bi-Lingual (Spanish Speaking) Representatives will be paid higher! ________________________________________ The Licensed Agent/Customer Service Representative is the front line representative of the call center. The Customer Service Representative/Licensed Agent is responsible for handling inbound calls or, dependent on the prog...
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Product/Technical Specialist Vertex Inc. is the leading provider of corporate tax software and services worldwide. By combining advanced technology, sophisticated software, and an exceptional team of experienced tax experts, we help our customers unlock huge process and productivity gains, limit risk, and make tax a more integral, strategic contributor to business success. Our offerings are showca...
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Executive Cellular Phones, a T-Mobile Premium Retailer, is currently looking for an individual who is self-motivated and exhibits great attention to detail to join the team in our Corporate Office in Somerset, NJ. Interested candidates should have the following qualifications: · Basic computer skills and some knowledge of Microsoft Office · Excellent communication skills both verbal and written (B...
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C.H. Briggs is one of the largest independently owned distributors of interior and specialty building products in the United States. We are a third generation, woman-owned company and our unique culture rewards high performance, fosters teamwork, and promotes continuous improvement. You can learn more about Briggs at www.chbriggs.com. We are currently seeking a full-time Manager, Customer Care and...
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