Supervisor jobs in the Customer Support & Client Care category

The role of the Client Services Supervisor is to supervise and coordinate the activities of Tier I and Tier II Client Services Specialists. A priority of the Client Services Supervisor is to make sure incoming calls are answered in a timely manner and customers receive the information and assistance they are seeking.He/She accomplishes organization goals by accepting ownership for accomplishing ne...
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Technical Supervisor Job Description: R Systems Solutions: is looking to add aTechnical Tier 1 Supervisor in our Salt Lake City office. The ideal candidate will demonstrate passion in delivering “World-class Customer Satisfaction” and in creating a great place to work. The enterprise mobile space is growing rapidly and experiencing constant change so the individual selected must be comfortable wor...
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Company Overview AccessLine is a leading hosted communications solutions provider offering voice over IP (VoIP) services to all business market segments. AccessLine's solutions meet the real-world communications demands of its customers with an industry-leading value proposition of cutting edge products and technology that brings enhanced productivity and savings to our customers. Position Summary...
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Anomaly Squaredis about finding a creative way to market and sell our clients products that produce consistent conversion rates and better return on investment than other mediums. We provide leads for a number of industries such as mortgage, insurance and automotive. In addition, we find unique opportunities to create new prospects or further develop relationships with existing customers in any in...
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Apptix is seeking an experienced person for the position of Implementation Supervisor who will be responsible for leading a team in all aspects of on-boarding/migration and implementation of small to large scale customers. They are a strategic thinker, leader and team player, comfortable working at a fast paced changing environment. The right candidate will have considerable experience as a hands ...
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The Customer Service Supervisor provides leadership support to Sleep Number’s best-in-class Customer Service Representatives at our contact center in Plymouth, MN. In addition to core supervisory responsibilities such as providing daily work direction, answering questions, helping with escalated calls, and performance management, the leader in this role coaches, mentors, engages and challenges bra...
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Searching for an opportunity to make a difference? Global Responsible Quality Focused Entrepreneurial Team Driven Innovative If these words describe the company you’d like to be a part of W.A.C. Lighting may be the place for you! View our website: www.waclighting.com Description: The Inside Sales Supervisor is responsible for driving the performance of the Inside Sales team to achieve sales target...
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Call Center Supervisor - Full-time Phoenix, AZ The Call Center Supervisor will be responsible for the day to day performance of the call center representatives within their assigned team. Essential Duties: · Plan and review procedures and improvement processes · Accountable for delivering Key Performance Indicators measures to call center staff · Handle daily performance feedback · Ensure regular ...
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JOB DESCRIPTION POSITION Specimen ProcessorSupervisor LOCATION Remote Field Operations REPORTING RELATIONSHIP Reports directly toSP Program Manager COMPANY BACKGROUND Ameritox is the nation’s leader in Pain Medication Monitoring SolutionsSM, offering specialized laboratory testing and reporting services. Ameritox’s expertise and innovative science provide physicians with the information and suppor...
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PacTrust Bank is the place to stash your cash or to get a loan. We're also the place for a great banking career! PacTrust Bank has been in continuous operation as a successful financial institution serving our community for over 70 years. The Bank currently operates 11 branch office locations in the greater metropolitan areas of San Diego, Riverside and Los Angeles counties, California, including ...
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Local medical distributor seeking a full time Customer Service Supervisor. Salary commensurate with experience, plus a comprehensive benefits package. Send resume cover letter and salary requirements to:hr@progressivemedinc.com Primary Job Functions: Supervise and lead a 4 person customer service team Responsible for various detailed management and rebate reports Answer incoming customer phone cal...
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Customer Service Supervisor- Renewable Energy Company Description Our client has over a decade of solar success with projects that span the globe. With a staff of nearly 150 plus and growing there innovative tracking products to experienced construction installation process makes them a strong competitor in the renewable market place. With an increase in projects including iconic projects locally ...
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Job Title: Product Service Supervisor Department: Production - Indirect Reports to: Production Manager Hours: 7:00 – 3:45 Are hours flexible: Within normal business hours Job Summary: This position manages the processes necessary to deliver high quality repairs and customer service. This position will require excellent phone and email skills, the ability to work with customers to ensure their need...
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Clinical Solutions, a part of Wolters Kluwer Health, a division of Wolters Kluwer, develops and sells drug and medical information tools that are integrated into the pharmacy, hospital, insurer or healthcare vendor's information systems, or used as stand-alone products. From diagnosis to documentation, our clinician-designed software solutions deliver best practices, clinical evidence and workflow...
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COMPANY BACKGROUND Ameritox is the nation’s leader in Pain Medication Monitoring SolutionsSM, offering specialized laboratory testing and reporting services. Ameritox’s expertise and innovative science provide physicians with the information and support they need to enhance and optimize the care of chronic pain patients. Monitoring through prescription drug testing can help physicians make more in...
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Job Reference #: 40-74129-13MD Large North Austin Fortune 500 company is seeking a Customer Service Manager to supervise a team of 5 customer service representatives. Duties will include: Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; plan...
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Company Description: The Bosch Group manufactures and markets automotive OE and aftermarket products, industrial automation and mobile products, power tools and accessories, security technology, and packaging equipment. The Automotive Aftermarket Division of Bosch is a world market leader in the Automotive Aftermarket through the distribution of high quality products, and a complete range of servi...
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Customer Service Product Specialist Department: Customer Service Location: St. Charles, IL Reporting to: Customer Service Supervisor Hours: Mon-Fri, 8:00am - 4:30pm Position Summary: This position is responsible for professionally accepting customer orders, resolving issues with customer orders, develop incremental sales by using effective probing and listening skills, processing quotes, and resol...
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Customer Service Representative SUMMARY : The Customer Service Representative (CSR) is accountable for maintaining day to day customer relations and ensuring world class order fulfillment. The team member serves as a resource to customers, prospects, and outside sales staff. He/She shall be aligned with and support the overall goals and objectives of the entire company and actively provide input a...
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We are currently recruiting for the position of Contractor Site Representative to support our work with the Enterprise Service Desk contract in Montgomery, AL . Work Experience/Skills Requirements: 2 years experience in Information Technology and qualify as a level 2 technician ESD program experience of 6+months preferred Must have leadership/supervision experience Must have a Security+ Certificat...
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We have an exciting opportunity for a CUSTOMER SERVICE SPECIALIST position in our Amherst, NY location! To view a great job description and to apply, please visit our website at www.us.bureauveritas.com Click on CAREERS, then click on CUSTOMER SERVICE! Position Summary Offer problem resolution, as applicable, for any client issues identified, highlighted or questions with the aim of enhancing clie...
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JOB SUMMARY:Processes orders for industrial, medical and specialty gases as well as welding and safety equipment, power and handle tools and other products/supplies requested by telephone from call-in customers or associates. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answer incoming telephone calls and provide a variety of services to customers, including assisting customer identify product needs and...
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Provides customers with high quality robotic/automation troubleshooting skills and solutions as well as product knowledge/experience via phone, fax, e-mail, Internet, and/or face-to-face. Acts as a single point portal to address customers, their problems, concerns, and general questions. Mentors and coaches Technical Call Center and Field Service Technicians. Responsible to dispatch service as nee...
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. Adecco Engineering & Technical is looking for a Customer Service/Order Management Team Lead for a direct hire job in Westlake,OH. This Team Leader will direct the daily activities of the Worldwide Order Desk team. This department’s mission is to process customer purchase orders quickly and accurately, and ensure that orders are fulfilled on-time. This person will drive customer service to excell...
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PayChoice, America's Choice for Payroll For more than 20 years, PayChoice has helped businesses of all sizes succeed by providing them a Fortune 500-style suite of payroll and HR services that frees up the owner to focus on serving their customers and growing their business. The PayChoice suite of services includes payroll, tax filing, HR data management, time & attendance, workers’ compensation a...
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