Supervisor jobs in the Customer Support & Client Care category

We are currently seeking a Claims Supervisor to lead a group of health claims processors in our Las Vegas office on Russell Road. Responsibilities Include: 1. Supervises staff, demonstrating leadership qualities consistent with management values and mission. 2. Develops staff through performance management, goal setting, training, and effective employee relations. 3. Oversees quality and quantity ...
full job description

Description: Primary Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB) Provide excellent customer service Constantly meet established productivity, schedule adherence, and ...
full job description

The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talent...
full job description

Management Consulting Inc. is searching for full time employees for its ODOT contract in Akron, OH Parts Store Supervisor – Job Number 2013-1776 Qualified candidates must have 1 yr. exp. in each of the following: Computer Auto/HD truck Parts Knowledge, Inventory and Customer Service; valid driver’s license, 2 years driving exp, 24 hr. availability. Parts Counterperson – Job Number 2013-1777 Qualif...
full job description

The Call Center Supervisor a will be responsible for managing day-to-day inbound and outbound traffic and agent activity. Will collaborate with various cross functional teams to identify and address business challenges and opportunities in delivering superior service to A Place for Mom clients. Key Accountabilities Direct supervision of a team of 15+ agents, developing sales and technical skills, ...
full job description

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

The role of the Client Services Supervisor is to supervise and coordinate the activities of Tier I and Tier II Client Services Specialists. A priority of the Client Services Supervisor is to make sure incoming calls are answered in a timely manner and customers receive the information and assistance they are seeking.He/She accomplishes organization goals by accepting ownership for accomplishing ne...
full job description

Description: 523800: Inbound Call Center Supervisor - Eden Prairie, MN Job Description Health care fraud is a serious problem affecting every patient and consumer. The devastating situation is rooted not only in the excessive financial losses incurred, which extend into the billions of dollars every year, but also in patient harm. According to the National Health Care Antifraud Association (NHCAA)...
full job description

Gold's Gym has been providing fitness results since our original location opened in 1965 in Venice, California. The premier gym for serious fitness and Southern California's fitness enthusiasts, our Venice gym quickly became known as "The Mecca of Bodybuilding" and received international acclaim in 1977 when it was featured in the movie Pumping Iron. In just four amazing decades, Gold's Gym has be...
full job description

About our company: Zoo Printing is one of the largest trade printing companies in the United States and we continue to grow every year. We pride ourselves on promoting from within, so there's tons of opportunity to grow with us. If you are passionate, hard working and enjoy a fast moving work environment, apply for one of our current or future positions today. Job Description: The Customer Service...
full job description

On- Site Supervisor Position Purpose The primary purpose of this position is to ensure excellent client satisfaction with the performance of Paramount Staffing employees, including retention and growth of the current business. This position directs the day to day service and management of Paramount Staffing employees at a client site. Responsibilities include interviewing, hiring and training empl...
full job description

Supervisor § Operations & Floor Control (when needed) § Weekly 10-20 minute meetings with each member of their team § Weekly QA Monitoring and coaching's done using the TOPS process § Weekly reporting (utilization, AHT, break and lunch monitoring) § Operations & Floor Control § Working with training and other management staff to improve quality and efficiency of Escalations team. § Handle inbound ...
full job description

POSITION PROFILE Supervises day-to-day operations of specified 1-3 person site. Does not have hiring, firing or job performance responsibility for the personnel on site. At these sites, the employees report directly to the IAM. May run shifts or site solo. Develops, implements and reviews related procedures. Invoices accounts and interacts with customers; assists in maintaining acceptable profit l...
full job description

Technical Supervisor Job Description: R Systems Solutions: is looking to add aTechnical Tier 1 Supervisor in our Salt Lake City office. The ideal candidate will demonstrate passion in delivering “World-class Customer Satisfaction” and in creating a great place to work. The enterprise mobile space is growing rapidly and experiencing constant change so the individual selected must be comfortable wor...
full job description

DescriptionJob Description Are you looking for a new opportunity to build your resume, grow in your career, and be a part of a successful and growing organization? Familia Dental has a great opportunity for a dynamic Assistant Call Center Manager/ Sales Supervisor. This highly sought after position is a well-respected role. Familia Development & Management is a leader in the healthcare industry. T...
full job description

Job Summary: The Route Supervisor supports the Service Department in the goal to provide excellent customer service at all times and assists with the management of route districts. The RS reports to the District Manager. This position was formerly called Assistant District Manager. Essential Functions: Assist in the development of a district to be a highly productive team, through continual traini...
full job description

This role is supporting the Digital Life Services organization. This group will be launching AT&T's Digital Life Services including Home Security, Home Monitoring, Home Automation & Control, Home Healthcare, Personal Energy Management and other applications. Provides supervisory oversight and day to day direction of Customer Care and/or Monitoring agents/representatives (or similar positions) whos...
full job description

Position Summary: This role is responsible for supporting the Sales Supervisor in driving optimal performance, quality, and customer service levels across the team. Position Responsibilities: 1. Drive performance and compliance within the team: ? Monitor performance metrics for the team and communicate trends and issues to Sales Supervisor. ? Listen to phone calls and track compliance related perf...
full job description

The Program Supervisor is responsible managing a team of outbound Business Consultants calling selling Web.com products to businesses reporting to the Sales Manager. This person will provide day-to-day leadership and direction in developing Business Consultant’s to achieve and exceed production and quality standards. Work involves training, developing, and mentoring to ensure that all work produce...
full job description

Our Sales and Operations Support Supervisor will supervise a team responsible for the tactical and strategic processes required to service a specific internal and external Flexible Division customer base. This team will consist of between two and seven Sales and Operations Support Coordinators, some of whom might be working from remote facilities. The Supervisor will act as a lead contact for the ...
full job description

Description: Position Description: The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matters just as much to us. Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and m...
full job description

ResortCom International is a leader in the industry of resort and timeshare management. Our company is a tribute to the efforts of our employees who are dedicated to the highest quality of customer service by being timely, accurate and realistic. With a smile in our voices and belief in our company we create a lasting impression while helping our customers escape the stress of everyday life. We ar...
full job description

Company Overview AccessLine is a leading hosted communications solutions provider offering voice over IP (VoIP) services to all business market segments. AccessLine's solutions meet the real-world communications demands of its customers with an industry-leading value proposition of cutting edge products and technology that brings enhanced productivity and savings to our customers. Position Summary...
full job description

The Benefits Supervisor will act as administrative support leader for the Corporate Benefits H&W team Responsibilities Responsible for overseeing the day-to-day management and development of the health and welfare benefit administrators Serve as a subject matter expert on Guardian's plans and administrative procedures; serve as the key resource for day-to-day escalations Ensure that the H&W team d...
full job description