Advanced Technology & Research Corporation is seeking an energetic, self-motivated PhD graduate to fill the following full-time permanent positions for our Engineering & Systems Division. Based in Maryland and incorporated in 1973, ATR (www.atrcorp.com) is an equal-opportunity 100-employee engineering company with a solid reputation in various engineering disciplines, including modeling and simula...
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Responsibilities Optimizes the network using traditional means. Investigates and resolves customer complaints regarding service. Works on customer complaints and trouble tickets by examining/interpreting performance metrics (i.e. dropped calls, throughput rates) and data to determine what issues are most impactful. Typically addresses 6-12 issues per day—several times per week must conduct drive t...
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