Employee Senior Project Manager jobs in the Computer & IT Services industry in Raleigh, North Carolina

Seterus, Inc. is seeking a Credit Performance Analyst who implements new business methods, processes and/or office systems. Analyzes/evaluates/modifies/and improves existing methods/processes and/or procedures. Determines the effect of objectives and future planning and the most efficient, least costly but quality driven way to accomplish the assignment. Assumes additional responsibilities as assi...
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Description Essential Job Functions Conducts random spot checks to ensure metrics meet or exceed service level agreements. Helps monitor manual report postings to ensure data entry accuracy and compliance with service level agreements. Monitors Customer Service Agents' conversations with callers and performs spot checks on Call Center data entry. Monitors and analyzes, on a proactive basis, highly...
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