Full-Time Senior Project Manager jobs in the Customer Support & Client Care category and Telecommunications Services industry in Miami, Florida

Description Our Service Quality and Customer Experience team is seeking a Manager of Customer Experience to direct corporate quality programs that monitor and report on all customer touch points including emails, case resolution, handset exchanges and Mystery Shopper. This position will direct all analysis to help provide better insight into the opportunities that impact the company’s ability to d...
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Description Our Executive Resolution Department is seeking Executive Resolution Specialist to provide support to all call centers/corporate regarding the resolution of customer complaints while providing excellent customer service. Will provide continuous, professional customer service support to all Call Center personnel, Executive Management and Field Representatives to ensure that we provide on...
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