Employee Customer Service jobs in the Healthcare Services industry in Rockville, Maryland

Description: Position Description:Positions in this function are responsible for all aspects of quality assurance within the Customer Service job family. Conducts audits and provides feedback to reduce errors and improve processes and performance.Primary Responsibilities: Responsible for quality assurance by conducting audits of calls of Customer Service Representatives Provide feedback to team me...
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There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible. At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Work Schedule: M-F 7AM-7PM, some IOPs have late hours Weekend rotation Currently, we seek a Phlebotomy Ser...
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We currently have an opportunity for an experienced Medical/Dental Claims Processor in our Columbia, MD office. Job Requirements: Independently processes routine medical, dental and/or hospital claims; processes complex claims with minimal assistance as appropriate to assigned unit. Obtains additional information regarding a claim from providers and member when necessary. Meets quantity and qualit...
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Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. The Sr. Appeals Representative (Hotline Coordinator) is responsible for providing expertise or gener...
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Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
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