Customer Support & Client Care category jobs in Reno, Nevada

This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
full job description

RESPONSIBILITIES Serves as the “face” of IGT to customers as the single point of contact call center and ensures both internal and external customer satisfaction. Works in a 24x7x365 centralized, network operations room accountable for event operations monitoring on a high volume of games and systems across several jurisdictions. Participates in monitoring and reporting on progressive systems game...
full job description