Remote sr field network tier iii iv technical support jobs in the Computer & IT Services industry in Arlington, Texas

This role specializes in performing and enabling remote technical support of IBM Enterprise Content Management software and solutions. Provides technical support assistance to customers using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution...
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Troubleshoot issues in support of enterprise production webhosting systems within SLA/escalation guidelines. Take inbound technical support inquiries via phone, e-mail and ticketing systems. Completely and accurately record all change execution updates in the ticketing system. Manage Server or Network monitoring stations in the NOC when necessary. Engineer will be the first point of contact for te...
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This Tech Support position specifically involves resolving technical problems related to hardware and software issues with various clients. Responsibilities: * Identify, research and resolve technical problems with Windows based Desktop Hardware and Software. * Respond to telephone calls, email and tickets for technical support. * Document, track, and monitor problems to ensure a timely resolution...
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Job Responsibilities Is a Tier I support technician providing deskside incident resolution of workstations, printers, and peripheral devices. 1. Monitors and responds to hardware and software problems utilizing a variety of hardware including Printers and software testing tools and techniques. 2. Under direct supervision assists with network hardware, Servers and software installation, troubleshoo...
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Technical Account Manager Financial Services Industry Location - Anywhere in Central, Northeast or Mid-Atlantic US The Technical Account Manager (TAM) is responsible for managing and growing Compushare’s customer base. Compushare’s business performance relies on client satisfaction, this position requires a unique and talented individual that excels in multiple business disciplines including busin...
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About CalTech CalTech is a growing Texas-based expert IT consulting and IT service provider for banks and other financial institutions. We deliver information technology consulting, network administration and help desk service and support. CalTech’s strength and competitive advantage lies within our dedicated people and their enthusiastic attention to CalTech customers. Our people both value and w...
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This role is a resource with deep technical design and development experience and recent strength in the Big Data space. This person has hands on development experience in Hadoop, HBase, Hive, Pig, Jaql, Lucene, Avro, Zookeeper,R and UIMA technologies. This person has solid skills in Java, C+, Python, Unix script development, modeling NoSql data stores and has a good understanding of working with ...
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Description CSC, one of the world's most innovative and successful IT services firms, is looking for candidates to help grow our talented consulting team. We are looking for individuals who: Strive for excellence in everything they do Bring a partnering approach to their job Focus on the innovative use of technology to overcome business challenges Seek to work in a environment that respects indivi...
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Avaya Technical Engineer We are looking for an Avaya Support Engineer for a contract to hire role in the Dallas area. You should be able to pass a criminal background check and drug screen. US Citizen or Green Card Holder are encouraged to respond, no sponsorship or H-1's at this time. Daily Responsibilities: Design, implement, manage, and troubleshoot Avaya systems and equipment. Assist other tea...
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Technical Sales Engineer The Company: Established in 1989, Atop Technologies has been devoted to providing highest quality Frontline Digital Solutions and System Integration Services. Building on technologies and experiences from the past, Atop Technologies has taken the full advantage of the internet and is focused on providing a complete TCP/IP-based solution to the serial communication products...
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Our client in Arlington, TX is seeking a Help Desk Technician needed to support 100% phone support resolving issues from password resets and printer problems to troubleshooting mobile devices including smart phones and tablets. Someone who can thrive in a high stress environment is a plus! Qualifications: High School Diploma or equivalent College degree preferred Microsoft environment and Citrix i...
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Job Summary Cloud Support Engineer serves as the initial point of contact with customers. The primary functions of this position are to track, assess, communicate, resolve, and document computer user inquiries around various types of supported software and hardware. In this role, both technical and soft skills are required to effectively manage requests through to resolution. The position requires...
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Job Description: Summary: Zensar provides enterprise-class IT solutions that enable leading companies worldwide to maintain, operate and optimize their data center environments and security infrastructure. From Data Center Support and Managed Infrastructure Services to Network and Security Solutions, Zensar partners with its customers to develop flexible, cost-effective solutions that enhance the ...
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Our client is the world's most recognized software brand seeking a Support Engineer with fluency in both Spanish and English who has knowledge of System Center Configuration Manager or System Center Operations Manager for a premium contract opportunity. Ability to speak Portuguese is a plus. OVERVIEW * Acts as a secondary response for technical support. * Provides for complex products, including e...
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Our client is the world's most recognized software brand seeking a Support Engineer with fluency in both Spanish and English who has knowledge of System Center Configuration Manager or System Center Operations Manager for a premium contract opportunity. Ability to speak Portuguese is a plus. OVERVIEW * Acts as a secondary response for technical support. * Provides for complex products, including e...
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System Center Support Engineer Irving, TX 75039 Duration: 3+ Months Job Description/ Responsibilities/ Day to Day Activities: Commercial Technical Support in Spanish to Latin American business · Customer Focused culture · Acts as a secondary response for technical support. · Provides support for complex products, including escalated issues, mainly to end users, along with developers and corporate ...
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Our client is a globally recognized software brand seeking a Tech Support Engineer with fluency in both English and Spanish, including technical writing. Ability to speak Portuguese is a plus. This candidate will be involved with a large scale vendor migration project. EXPERIENCE * Minimum of 3 years of experience in systems development, network operations, software support or IT consulting * 3 or...
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This role is a resource with deep technology architecture experience and a strong understanding of the non-relational data space. This person has a complete architectural understanding of Hadoop, HBase, Hive, Pig, Jaql, Lucene, Avro, Zookeeper,R and UIMA technologies. This role is a technology expert with experience providing technology leadership to large delivery teams and clients through know h...
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. Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Desktop Support on a contract opportunity with a leading company in Fort Worth. JOB REQUIREMENTS: Help desk phone support Troubleshoot technical issues for remote and local users Use critical thinking skills to problem solve issues f...
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. Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a iPad Support Analyst a contract opportunity with a top-notch, leading company in its industry in Ft. Worth, TX. Duties Responsible for providing help desk support by reporting problems, making inquiries, and escalating problem...
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Concur (NASDAQ: CNQR) is a leading provider of travel and expense management solutions. As a Software-as-a-Service (SaaS) provider, Concur's easy-to-use cloud-based and mobile solutions help companies and their employees control costs and save time. By driving innovation in the travel and expense industry, Concur is on a mission to create The Perfect Business Tripfor both the individual traveler a...
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IBM is seeking a Deskside Support Representative. This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, fo...
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Concur (NASDAQ: CNQR) is a leading provider of travel and expense management solutions. As a Software-as-a-Service (SaaS) provider, Concur's easy-to-use cloud-based and mobile solutions help companies and their employees control costs and save time. By driving innovation in the travel and expense industry, Concur is on a mission to create The Perfect Business Tripfor both the individual traveler a...
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At eLoyalty, a TeleTech Holdings company, we are committed to excellence in the delivery of our comprehensive cloud and premised based solution offerings that include contact center, web and speech self-services. We are a Cisco Gold Preferred Partner and attribute our success to our talented team of professionals who are passionate about the drive for results and providing best in class service to...
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JOB SUMMARY As a member of an internal support services team, you will be responsible for the supporting custom API applications developed by Software Development team for Cloud Computing products. The supported applications will focus on the automation, management, and monitoring of critical IT capabilities as part of a comprehensive system. Applications supported are visible to both customers an...
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