Customer Support & Client Care category and Computer & IT Services industry jobs in Quincy, Massachusetts

Job Description: Technical Support Specialist/Engineer for Neocase Software CRM/ERP application suite. · Provision and maintain Windows 2008 application and database servers in on-premise and Cloud-based server environments. · Remotely perform Neocase Software product installations · Acquire subject matter expertise on use of the Neocase Software application suite and provide support directly to N...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Perform technical team leadership for a large Citrix environment . Strong Windows Server OS fundamentals. Customer facing role so excellent communication skills are a necessity. Work with global IBM and customer teams to help design, implement and troubleshoot enterprise wide problems. Participate in oncall rotation. Communication and Written Skills needed Basic Virtualization Knowledge (VMWare, X...
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Corporate Support Services is looking to add another talented Engineer. A candidate should have aspirations to further their career within FactSet Engineering and have the ability to make an immediate impact. This new engineer will be applying their knowledge of computer software, hardware, mobile devices, and the firm’s procedures. They will also field support issues from users involving applicat...
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As a Technical Support Engineer, you will assist customers worldwide in analyzing, tracking, and solving issues related to PTC's Windchill and Creo product suites. In this role you will develop expert communication, presentation, customer service and PTC product skills as a result of working with customers worldwide. This position offers a candidate the opportunity to learn and use the world's lea...
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The Technical Support Account Manager (TSAM) is a critical customer relationship management role within Technical Support at PTC. As the primary point of contact, the TSAM is expected to consistently provide excellent customer service, as well as represent client needs and goals within the Technical Support organization. While ensuring high quality through the coordination of resources within R&D,...
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Description: BuyerZone, the leading online marketplace for business purchasing, is seeking a Customer Care Representative to play a key role in helping continue its growth. In this position, you will handle inbound customer calls in a call center environmentand provide top notch customer support to help our clients achieve success with the BuyerZone program. Additionally, you will educate customer...
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In this role you will work collaboratively with other Email Consultants and directly with clients to help them optimize their marketing strategies and tactics. This consultative position is primarily focused on one-to-one communications; however projects often require evaluation of overall interactive and direct marketing programs. Responsibilities: Provide consultation to clients to ensure their ...
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