Customer Service jobs in the Quality Assurance & Safety category

This position is located in our AZ, Phoenix facility GENERAL SUMMARY: The CCO Quality Specialist will serve as a representative of the contact center quality organization responsible for monitoring calls, chats, emails and written correspondence handled by CSRs to ensure they are meeting CMS established requirements and customer service provided is maintained at a high level. The expectation is th...
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This position is located in our DC, Washington facility • Review all available project documentation to determine plan for requirements collection and management and help create estimates for project completion. Read, understand, and document regulations from any overseeing agency as it may apply to the contract to ensure compliance of the program. • Works with Software Project Manager and softwar...
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Stable and growing company is seeking a Quality Engineer who will ensure that quality is maintained throughout the life of a product by interfacing within the APQP process as well as all mass production and service part activities. Will utilize all quality engineering tools such 8-D’s, Layered Process Audits (LPA), and Statistical Process Control (SPC) to continuously improve internal processes an...
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Description: The Coding Quality Analyst is responsible for quality testing and validation of the LifeCode engine, computerized coding software that utilizes state-of-the-art Natural Language Processing (NLP), to ensure high quality ICD-9-CM and CPT code assignment. This person is part of the product development team and works closely with NLP and software engineering staff. The analyst assists wit...
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A commercial manufacturer in the Greater Chicago Area is seeking a Quality Assurance Coordinator to join their team on a direct hire basis. This individual will be responsible for establishing, updating, and maintaining the quality system to comply with ISO 9001 standards. This position will have a great amount of autonomy and require someone who is able to work with little supervision. Our client...
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Kforce has been retained by a top local client to find a Senior Quality Assurance Analyst for a 3 month contract to hire position in the Cincinnati, Ohio (OH) area. Job responsibilities include, but are not limited to: Responsibilities: Creates and executes various testing documentation (including plans, conditions, results and scripts) based on technical and user requirements Ensures adequate pro...
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Job Summary: Support Quality Policy and Meridian Operating Procedures and provide cost effective solutions for success. Be actively involved with Quality Improvements and have a constant awareness of Customer Requirements. Be oriented to metric-driven decision making; accurate and concise record keeping; an awareness and upholding of 21 CFR, Part 820 and ISO 13485; partner with our internal custom...
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Summary: The Quality Assurance Engineer develops and maintains internal quality systems that ensure conformance to RedEye on Demand customer and regulatory standards. Continuously improves products, services and systems aimed at exceeding customer expectations, improving quality, identifying efficiencies and reducing total cost. Essential Duties and Responsibilities include the following (Other du...
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Job Overview: The Senior Corporate Systems Manager -Industrial / Process Engineering is a corporate role with a focus on systems improvement and controls that cover all disciplines for Sterling Infosystems. The industrial / process engineering focused role will work across all functional areas however will be the owner / SME with respect to supply chain, process documentation, workforce management...
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ALBERTSONS JOB DESCRIPTION Food Safety Division Mgr - ACME Hiring Manager: Vice President of Store Operations Location: ACME – No Relocation Allowance Salaried Position Department: Food Safety & Quality Assurance PURPOSE: Administer all food safety and sanitation activities in assigned division to ensure compliance with established laws, regulations and corporate and division policies and procedur...
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Job Description Working with Microsoft Excel reviewing information entered into our agency managementsystem for accuracy to be able to effectively evaluate the information and outline performance issues. Evaluations include but are not limited to: training evaluations, field audits, and audits on Customer Service information. Qualifications: § Maintaining good organizational skills § Close attenti...
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*Position Responsibilities - Owner of new product and service related compensation design. Deal with the most complex technical or operational issues related to commission changes, operations, and administration. - Service as a point of contact for assigned area and will handle all inquires related to new products and services. Provide support to internal customers. Participate in the training as ...
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Description Essential Job Functions Conducts random spot checks to ensure metrics meet or exceed service level agreements. Helps monitor manual report postings to ensure data entry accuracy and compliance with service level agreements. Monitors Customer Service Agents' conversations with callers and performs spot checks on Call Center data entry. Monitors and analyzes, on a proactive basis, highly...
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Produce QC Inspector Coastal Sunbelt Produce is the leading food service distributor of produce and dairy in the Mid-Atlantic. From our 165,000 sq ft facility in Baltimore/Washington, our fleet of 185 trucks delivers daily to VA, DC, MD, DE, NJ, Eastern PA, and WV. Our dedicated team of 960 professionals provides industry leading food safety, quality, products, and personal service to every custom...
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Almost as revolutionary as air travel itself is the ability to get online, in air. Gogo has made this technological dream a reality. Not even George Jetson could have seen this coming. Gogo employees are at the forefront of a revolution. Infusing air travel with a sense of excitement and possibility that hasn’t been seen since the Wright Brothers and the Pan Am air hostess. Simply put, Gogo is red...
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Job Title: Senior Quality Engineer Life-changers Work Here Carefusion Life-changers find innovative ways to improve our customer's ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Visit with some of ...
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Job Title: Senior Engineer, Quality Life-changers Work Here Carefusion Life-changers find innovative ways to improve our customer's ability to provide healthcare to their patients. One way is our search for bold and inspired employees across the globe. Are you ready to change lives? Join our 15,000 employees to help clinicians solve some of healthcare's most critical challenges. Visit with some of...
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Site Overview Custom Division's Danville, IL contract manufacturing plant is located conveniently in Danville with 300,000 square feet of production space. The facility runs 24 hours at 5 days a week and is registered and compliant with the FDA, EPA, & cGMP. The facility is capable of manufacturing quality products in the following: steel or aluminum aerosol cans, bag on valve, and liquid filling ...
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Req ID: 24895 Required Education: Bachelor of Science Required Experience: 5-7 Years Description: The Expedia Web Services team provides travel solutions through a wide range of APIs consumed by small scale to some of the biggest online names on the planet. The goal of the team is to provide global access to Expedia's rich inventory and business capabilities via an intuitive, cutting edge API suit...
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Perform visual and functional inspections of aircraft and components during all phases of maintenance as assigned by Inspection Management. ESSENTIAL JOB DUTIES:. Identify and document discrepancies noted during inspections on aircraft and aircraft systems. Read and interpret technical data and work instructions. Identify location of discrepancies by using fuselage body stations and butt lines. In...
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Talascend has spent over 65 years as one of the most reliable and effective providers of human resources in the engineering, construction, technology and manufacturing industries. Today, Talascend brings its clients the opportunity to fully staff projects from a single source, creating an opening for substantial cost savings and increased efficiency. Since 1946, Talascend companies have worked wit...
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A Kforce client is seeking an UAT Tester in Corona, California (CA). This is an exciting mid level opportunity to work with and provide input to the design, User acceptance testing, reporting, and QA teams that develop the new enterprise wide applications in the Contact Center. Responsibilities: Develop or provide input to design, and development of User Acceptance Test Strategy, User Acceptance T...
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COMPLIANCE OFFICER Philadelphia Suburbs Community Bank is looking for an individual that will be responsible for developing, implementing and administering all aspects of the Bank's Compliance Management Program. This includes the oversight of regulatory compliance activities relating to the workings of each department within the bank; consultation with department heads as requested regarding comp...
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Description: Six Sigma Black Belt Optum OpX - Minneapolis Employs Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives. Works with Six Sigma-certified professionals as well as business leaders in the planning, designing, and accomplishing of key projects. This position will include (but not limited to) the following responsibilities: Analyze...
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NOW HIRING LAB TECHNICIAN - WATER QUALITY Clovis, NM EPCOR Water (USA) Inc. is recruiting for a Lab Technician in our Clovis, NM office. This position is responsible toanalyze water samples and run our water quality laboratory,conducting basic chemical analysis for chemical and microbiological testing of water samples. Ensure data generated meets EPA and accrediting authority standards and lab req...
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