Full-Time Customer Service Rep jobs in the IT & Software Development category in Providence, Rhode Island

WWT is seeking a Senior Network Engineer for a Providence RI Data Center location. This position will be a customer facing engineering role that will report directly to the Manager of System Engineering. This position will be senior-level in the Engineering Department responsible for performing network change requests, on the customer network infrastructures, security appliances, routers, switches...
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Are you looking for a change? Do you want to collaborate with some of the best talent in the industry? Are you ready to join a company whose passion is to provide its clients with operational excellence and helping them optimize their needs that really make a difference to enterprises, the community and the world? Then you are the one that we are looking for to be part of our growing Business IT S...
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Responsible for providing advanced level of support to telecommunication networks and associated hardware including logical security and documentation. Responsible for planning and carrying out activities related to network monitoring, operations, and maintenance. PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates a relentless commitment to meeting and exceeding customers’ expectations while also ...
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*We're looking for Field Service Support Technicians to work for one of the fastest growing mobile companies in the world.* Responsibilities: * Resolve break-fix, deskside, installation, move, add change tickets and perform assigned project work. * Adhere to SLA's and the administration of tickets to ensure proper resolution of defined work, projects and requests. Qualifications: * Associate's deg...
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As a member of the Customer Support team, this position is accountable for utilizing technical skills and experience to facilitate the deployment of personal computers, accessories and software in a professional environment. Work closely with the internal vendor groups and other personnel to troubleshooting/resolving problems. On a daily basis, is responsible for completion of MACD/requests within...
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Description: Are you ambitious, organized, and solution-focused? We are a fast growing IT Support company in need of an experienced Network Administrator to join our team in providing exceptional computer and networking support services to small and medium-sized businesses throughout Massachusetts, Rhode Island, and Southern New Hampshire. Our Network Administrators are responsible for the organiz...
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Interactions (www.interactions.net) is an award winning, fast growing start-up that provides Virtual Assistant applications that significantly improve self-service for customer care. These applications break the mold of traditional automated self-service systems, allowing customers to interact as if they are speaking with a live agent. Due to our continued growth, we are seeking an Infrastructure ...
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Interactions (www.interactions.net) is an award winning, fast growing start-up that provides Virtual Assistant applications that significantly improve self-service for customer care. These applications break the mold of traditional automated self-service systems, allowing customers to interact as if they are speaking with a live agent. The opportunity to work for Interactions will allow you to be ...
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Interactions Inc. (www.interactions.net) provides a hosted voice recognition service that is unparalleled in our industry due to our patented approach to speech recognition. Millions of users experience the world's best phone-based self-service using our system. We eliminate the typical frustration associated with traditional voice systems by applying our technologies and "understanding" to custom...
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Interactions (www.interactions.net) is an award winning, fast growing start-up that provides Virtual Assistant applications that significantly improve self-service for customer care. These applications break the mold of traditional automated self-service systems, allowing customers to interact as if they are speaking with a live agent. The opportunity to work for Interactions will allow you to be ...
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Interactions (www.interactions.net) is an award winning, fast growing start-up that provides Virtual Assistant applications that significantly improve self-service for customer care. These applications break the mold of traditional automated self-service systems, allowing customers to interact as if they are speaking with a live agent. Due to our continuous growth we are seeking a Systems Administ...
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Interactions (www.interactions.net) is an award winning, fast growing start-up that provides Virtual Assistant applications that significantly improve self-service for customer care. These applications break the mold of traditional automated self-service systems, allowing customers to interact as if they are speaking with a live agent. Due to our continuous growth we are seeking a Network Engineer...
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The Judge Group is looking for a recent college graduate for our client – the largest technology employer in Massachusetts for their Franklin location. In this customer/partner facing position, you will act as a key contact for a sales program interacting with partner sales staff and internal departments at various levels Will also require the skill level necessary to successfully negotiate confli...
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Job Title: NOC Technician – Voice Location: Exeter, RI Position Type: Regular – full-time Reports To: Network Operations Center Manager Position Overview: This position will involve serving as a Tier I technician within Carousel Industries’ Network Operation Center (NOC) with high exposure to traditional voice, data and IP Telephony technologies. Tech works customer requests remotely from NOC. Thi...
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Title: Convergence Engineer Reports to: Convergence Supervisor Department Name: Converged Support Group (“CSG”) Position Summary: Provide advanced technical support and service to Carousel’s audio video customers while maintaining a high level of customer satisfaction. Work as a team with vendors, client personnel, various support teams and project personnel. Work to provide timely and effective r...
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Overview/ Summary: Individual will manage the day-to-day support of UNFI Transportation Applications and will be the point of contact for technical support and troubleshooting which includes questions of application functions, configuration options, troubleshooting, updating tickets, closing out issues, etc. Individual will also support the Manager, Business Systems Application Development with ou...
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Overview/ Summary: Individual will manage the day-to-day support of various applications and will be the point of contact for technical support and troubleshooting which includes questions of application functions, configuration options, troubleshooting, updating tickets, closing out issues, etc. Individual will also support the Manager, Business Systems Application Development with our projects a...
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Individual will manage the day-to-day support of various applications and will be the point of contact for technical support and troubleshooting which includes questions of application functions, configuration options, troubleshooting, updating tickets, closing out issues, etc. Individual will also support the Manager, Business Systems Application Development with our projects and work efforts as ...
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Don't wait to jumpstart your career! Seize this opportunity to work for the company that was chosen as Best Tour Operator, Reader’s Choice Awards by Leisure Group Travel! Collette Vacations sells over 125 guided tours to all 7 continents and has offices around the globe. Our family owned company has a proven track record of over 93 years of sales success and are continuing to grow. We are currentl...
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Responsibilities The Infrastructure Technician (IT) under direct supervision of the Infrastructure Engineer (IE) is responsible for the designing, developing, implementing, and supporting the infrastructure. This involves analyzing, configuring, testing and implementing the infrastructure. The IT will specialize in one of the elements of the infrastructure, such as the network, servers (Windows or...
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Senior Network Engineer: Are you tech savvy, people savvyand purpose-driven? Apply today to be a part of a growing team of IT professionals. PC Troubleshooters, Inc.,an IT industry leader, specializing in servicing small to medium sized businesses in the Southern New England region is set to celebrate its 21th Anniversary next month. We are evolving rapidly and are in need of a Senior Network Engi...
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Senior Helpdesk Technician Job Description Position: Senior Helpdesk Technician Term: Permanent Rate: Contingent on Experience Location: Providence/Attleboro Area Industry: Distribution Reports to: IT Operations Manager Travel: Up to 15% Education Requirement: Bachelor’s Degree TriMark USA, Inc. is one of the country’s largest providers of design services, equipment and supplies to the foodservice...
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Lawson M3 Developer Job Description Position: Lawson M3 Developer Term: Permanent Rate: Contingent on Experience Location: Providence/Attleboro Area Industry: Distribution Reports to: Director, Enterprise Applications Travel: Up to 15% Education Requirement: Bachelor’s Degree TriMark USA, Inc. is one of the country’s largest providers of design services, equipment and supplies to the foodservice i...
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JR PM/ JR Project Coordinator TO SUPPORT CONSTRUCTION PROGRAM 4 month contract in Woonsocket RI POSITION SUMMARY: Provides overall support Construction Program Management. In addition, the specialist resolves program challenges and manages routine office support and operations. Is accountable for small and mid level construction related programs for the company. Establshes and maintains program da...
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Horizon Beverage Company is one of the largest distributors of spirits, wine and beer in New England. We distribute the world's top spirit, wine and malt brands. We are a well established family - owned beverage distribution company with over 75 years of experience in our marketplace. We are seeking an IT Associate to join our team! This position will be responsible to receive and respond to deskt...
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