Project Manager jobs in the Customer Support & Client Care category in Arlington, Virginia

Implementation Manager Greater Washington, DC/Baltimore, MD Area Requisition ID: 567 Travel: <25% Remote Work Option: No Job Description The Implementation Manager will oversee the construction and implementation of a large healthcare contact center. The Manager will define the implementation scope, deliverables, milestones, timelines and work plans to ensure the timely delivery of the contact cen...
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SUMMARY: The Client Engagement Manager (CEM) is responsible for exceeding client expectations through superior implementation and delivery of project management products and services. The typical engagements assigned to the CEM will be complex, multi-service engagements that extend over time. The CEM serves as the central point of contact for each client engagement, managing the client relationshi...
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ATK Aerospace Systems leads the industry in solid rocket propulsion systems, satellite components and subsystems, lightweight space deployables and solar arrays. We are constantly pushing the boundaries of our nation's capabilities in space. ATK Spacecraft Services is currently seeking a Program Manager for its Beltsville, MD location to work in its Structures and Integrated Products group. This p...
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Inovalon, a leading healthcare technology company that combines advanced data analytics with highly targeted interventions, is looking for a passionate, dedicated Client Services Manager (or CSM) to join our Global Client Services Team. This CSM will be integrally involved in delighting clients by managing the end to end relationship, spanning delivery and support of all Inovalon products and serv...
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Inovalon, a leading healthcare technology company that combines advanced data analytics with highly targeted interventions, is looking for a passionate, dedicated Senior Manager, Client Services to join our Global Client Services Team. The Senior Manager, Client Services, will be integrally involved in delighting clients by managing the end to end relationship, spanning delivery and support of all...
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FranConnect is the leading provider of Franchise Technology & Solutions. We work exclusively with the franchise community, and our products are the result of conversations with franchisors about the challenges they face. Our solutions span from the birth of a franchise throughout its entire life cycle, offering the most comprehensive technology solution to franchises. We are pleased to work with s...
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Position: Account Supervisor Location: Wilmington, DE Status: Freelance/ possible Full Time Estimated Duration: Possible Full Time Starts: Within a Couple Weeks Rate: DOE up to $60K Job Description: Our full service digital agency is looking for an Account Supervisor to come onboard to support the account team in managing client relationships. We need you to have: - 5-6 years of account management...
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General Function: Partner with the sales organization to provide superior service to key customers in the marketplace with revenue base of up to $5M. Typically handles transactions between $400 and $100,000, focusing on traditional forms orders that require proofing. Makes decisions, such as credit adjustments, based on established guidelines. Service encompasses: facilitating and managing the sou...
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The internet has a team. Come join it!! VeriSign, Inc. operates a diverse array of network infrastructure, including two of the Internet's thirteen root nameservers, the nameservers for .com, .net and other top-level domains as well as many country-code top-level domains. Using our global infrastructure, Verisign processes over 60 billion interactions each day, more than three times the number of ...
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Global Inc So you have great people skills and are now looking to change your career direction? You have the raw talents but perhaps need experience or training? Global Inc. has your next step in your career path. Global is an outsourced marketing company based in Baltimore, MD. Our established client list includes the leading telecommunications company in the US and the 7th biggest energy supplie...
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SUMMARY: Ensures the maximum effectiveness of company products, business practices and other related topics and services by implementing product training for customers and end-users of QubicaAMF products - with a primary focus on STS (Scoring and Technology Solutions) related products. ESSENTIAL DUITES AND RESPONSIBILITIES: Field Training Specialist is responsible for performing the following duti...
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The selected candidate will support a team providing 24X7X365 Helpdesk support to our Air Force customer. As a Helpdesk specialist, you will provide telephone and ticketing system support to ensure customer requests and incidents are resolved in the most efficient manner to meet established Service Levels. This position may serve as a shift lead and/or process owner and will provide input to the H...
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As institutions expand their investment in both administrative and teaching and learning technologies, there are increasing demands to harness the data from these systems for institutional analysis, educational/outcomes improvement, and business results. Due to these emerging but decisive market needs, Blackboard recently launched its newest platform, Blackboard Analytics. Blackboard Analytics pro...
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THE OPPORTUNITY Zerin Business Consulting is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a company that recognizes talent and provides the opportunity for training and development for your career growth and advancement. THE COMPANY www.zerinconsulting.com ZBC is a leader in the direct marketing and ...
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Brunswick is the market leader in the marine, fitness, bowling and billiards industries; and our participation in these industries is deliberate. No company has Brunswick’s breadth and scope in the marine industry. No company equals Brunswick’s quality and innovation in fitness equipment. And no company possesses Brunswick’s knowledge and heritage in bowling and billiards. Position Description: PR...
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Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional team! POSITION PROFILE The Service Support Representative (SSR) supports LDS Account Managers through the pick-up and delivery of work to the client office. The SSR assesses each project for deadline, pri...
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The Voice Engineer will be responsible for implementation, configuration and day-to-day operational support of Avaya Call Center infrastructure. Duties: Implements and supports the telephony infrastructure including: Avaya CM, SIP, CMS, AES, VoIP, and various Call Center applications. Implement, maintain and troubleshoot Avaya S8800 class media servers and G450, G650 media gateways running Avaya C...
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POSITION SUMMARY: Under general supervision of the Manager, Customer Systems Call Center, the Customer Systems Call Center Technician is responsible for responding to Strategic Customer calls and emails relative to systems support and training for AmerisourceBergen applications/systems such as ABC PassPort, EDI, Reporting tools, hand-held technology, etc. PRIMARY DUTIES AND RESPONSIBILITIES: Provi...
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