customer service jobs in the IT & Software Development category in Passaic, New Jersey

require closely working with ecommerce technology teams as well as the Customer Service business team. Qualification: Strong Java and PHP Strong relational database background (Oracle, MySQL or SQL server) Working knowledge of NoSQL databases (Mango, Cassandra) is a plus Web Services, XML (DOM, SAX), Strong knowledge of data structures and algorithms Experience with interactive end user applicatio...
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TheStreet, a leading digital financial media company whose network of digital services provides users, subscribers and advertisers with a variety of content and tools through a range of online, social media, tablet and mobile channels is seeking a Customer Service/Technical Support Representative to provide support for all clients requests that come to the Customer Service and Technology Support D...
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Position Description: •Looking for a motivated individual with strong communication skills and at least 2 years of telephone customer support experience to handle inbound calls and provide quality customer service in accordance with standards and guidelines set by the department. •Provide excellent customer service to ensure that all issues are logged, prioritized and resolved within SLAs. Handle ...
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CUSTOMER HELPDESK REPRESENTATIVE FXDD is looking for articulate, resourceful, and outgoing individuals to expand their Support Team. The team works directly with external clients supporting their computer hardware, software and networking requirements related to trading with FXDD. Responsibilities: - Tier 2 technical sales support for a global customer base providing system tuning and client/serve...
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TITLE: Customer Engineer (II) LOCATION: Bronx/Westchester County, NY About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and pu...
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Looking for a Customer Service/ level 1 help desk support candidate pay is $20 hr hours m-f 11:30-8 100% phone support 6 month contract to hire opening solid computer skills MS Windows MUST HAVE A 4 YR DEGREE...
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Job Title: Customer Experience(CX) Practice, Job Location: Anywhere in US(80% Travelling required) Job Type: Full time/Contract About the position and responsibilities: Job Description: iGATE's Customer Experience offering is an integrated and multi-disciplinary approach that helps companies move customers from satisfied to loyal and then from loyal to advocate. Our team creates enterprise models ...
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Description This IT consulting position reviews, analyzes, and evaluates business systems and user needs. Consolidate financial data for monthly and year-end closing. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Requirements • 5+ years of IT Consulting experiences in top consulting firms • Subject matter expert in Manufacturi...
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As Infrastructure Service Support - Lead/Manager you will be accountable for Change Management, Incident and Problem management reporting and analysis, creation and maintenance of Service Level Agreements, management communication, client relationship management with assigned application areas, and/or coordination of multiple staff involved in internal/external customer file transmission implement...
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Roles and Responsibilities: -Strong interpersonal and communication skills; training users in complex topics, making presentations to an internal audience -Independent problem-solving, self-direction -Comfortable with most aspects of operating system administration; for example, configuration of mail systems, system installation and configuration, printer systems, fundamentals of security, install...
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Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called ...
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IT Helpdesk/Desktop Manager Job Summary TRC, a national engineering, consulting and construction management firm providing integrated services to the energy, environmental and infrastructure markets is currently looking for a talented, seasoned and customer centric IT ServiceDesk Manager to lead our national team of IT HelpDesk support professionals.The position is a full-time position and will be...
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Job Title:Business Analyst Company:Med Advantage LLC Location: Bloomfield, NJ and Mt. Laurel, NJ Description:Business Analyst Main Duties: · Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptionsand workflow analysis. · Critically evaluate information gathered from multiple sources · Reconcile conflicts, decompose high-level information into de...
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Infrastructure Services Solution Architect Resource request is to hire a Technical Solution Architect to support IT IS pre-sales opportunities and billable enterprise consulting projects. A Technical Solution Architect supports IT IS largest revenue and strategic opportunities. Their specific roles and responsibilities are: Technical Solution of Complex / Custom Bids that require: Multi-technology...
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Director of User Support Services The Director of User Support Services provides leadership, management and oversight of the User Support Service operations and plays an integral role in structuring the department to provide the most efficient and effective customer service model which encompasses various aspects of technical support including, but not limited to, Help Desk operations, field techn...
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Req# 14594BR Title Director Application Project Office Location Corporate Headquarters - Newark NJ (0014) Job Function Information Technology Job Description The Director is responsible for delivering new and innovative technology solutions on a timely and cost effective manner enabling PSEG’s businesses to realize additional value. This position is a direct report to the Vice President & CIO, and...
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Primary Role Based at Surecomp's Hoboken, New Jersey development center, the successful candidate will be responsible for business and product support of the solutions developed and supported from Hoboken. This includes product demonstrations to current and prospective users to ensure solution understanding. Collaborate with sales, technical support, operations, engineering and management to achie...
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Quidsi’s team is a customer-focused organization, both internal and external, that strives to provide excellent service while meeting its number one priority: preserving customer trust. Quidsi is looking for a passionate Technical Program Manager - Security. This position is instrumental for ensuring the security of Quidsi’s production and corporate systems and applications. If you enjoy working i...
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Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: • serve 21 million households with consumer banking relationships • lent $17 billion to small businesses in 2011 • are one of the nation's large...
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Manager, Email Operations Job ID: JAL20132205-96152 Description: Manager, Email Operations POSITION SUMMARY The Manager, Email Operations is responsible for running the day-to-day Email Service operations. The candidate maintains a holistic view across email campaigns and across team capacity, maintains and improves upon efficient production processes, and upholds QA standards for College Board co...
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Desktop Solutions Specialist Job Requisition Number: 36371 United States New York - USA The Role: Bloomberg is looking for a qualified application developer with a solid understanding of the financial markets to join our growing Desktop Build Group in New York. The Desktop Build Group is a resource that works closely with Bloomberg Sales and Product departments. The aim of the team is to increase ...
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Job Description We are looking for a few strong Client Software Support Analysts with fashion industry experience, excellent communication, technology and problem-solving skills, a proven track record of delivering superior customer service and training to clients, and deep working knowledge of Microsoft applications (especially Excel) and the Internet. The position requires a highly organized, de...
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Our client in midtown, NYC is seeking Senior Production Support Specialist for a full time opportunity. Futures IT focuses on the development and support of systems and processes for Global Banking and Markets Futures business worldwide. Futures IT is currently made up of staff based in London, New York, Brazil and Asia. Futures IT supports Futures Trading ‘hubs’ in London, New York, Chicago, Hong...
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Implementation & Support Engineer Eikon is a multi year programme to transform the Thomson Reuters Financial & Risk business, by delivering compelling and customer driven products over a single, flexible and robust platform. This is a next generation suite of desktop products for Sales & Trading and Investment & Advisory customers. Support Engineer position is part of a small dynamic team within G...
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Job Title: Network Operations Supervisor Specialty: 1st shift/Weekdays Reporting to: Network Operations Manager Department: IS/Network Services Schedule: 10:00am – 6:00pm/Monday-Friday (Must be flexible with overtime) Description Network Supervisor will supervise a Network Operations Center team, and provide second level support to IS Staff and users on a daily basis. The Position requires 3-5 yea...
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