Jobs at Palo Alto Networks

The knowledge base (KB) is an essential part of the support strategy to provide self-help technical assistance to our customers. It is critical for the knowledge base to be populated with highly relevant, understandable, clear, concise and technically accurate content to assist our customers and internal staff. The Knowledge Engineer creates and updates content for the Palo Alto Networks Knowledge...
full job description

The Tools Administrator manages the tools/applications which are part of the online Support site. The position is in our Global Support organization and will work closely with IT and vendors to develop, deliver, and maintain these online tools. As Tools Administer, it is your responsibility to: add/disable user access update tool configurations as needed ensure tools are accessible 24x7 manage enh...
full job description