Outbound call center representative jobs at Matrix Medical Network in Tampa, Florida

Position: Supervisor, Member Services Reports To: Senior VP, Member and Provider Relations Department: Teleservices Status: Exempt Location: Clearwater, FL Revised: January 8, 2013 POSITION SUMMARY: TheTeleservices Supervisor is responsible for coaching and developing team members to enhance performance and managing the day-to-day Teleservices operations, while upholding an exceptional level of cu...
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POSITION SUMMARY: This position is the primary support for Nurse Practitioners to ensure they have the most efficient routes and complete schedules to maximize productivity. The Provider Schedule Coordinator is responsible for assisting Nurse Practitioners with schedule routing and schedule optimization, schedule changes and cancellations as well as for contacting members to remind them of their a...
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Position: Schedule Coordinator (SC) Reports To: Director, Command Center Operations Department: Member and Provider Services Status: Non-Exempt Location: Clearwater, FL Revised: May 31, 2013 POSITION SUMMARY: The Schedule Coordinator is responsible for maximizing schedule utilization through monitoring-tracking call center output and adjusting scheduling resources to reach a minimum of 93% daily s...
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