Customer Service Rep jobs in the Business Services - Other industry in New Mexico

Summary Lead, manage, and direct the organization in the delivery of customer satisfaction to ensure that the operation meets or exceeds the business, operating, and financial goals of the company. Responsibilities: Lead team members, foster their professional development and growth, and promote teamwork and cooperation. Hire, develop, and mentor management team and technical support staff that ar...
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Call Center Operations Manager Maintain operational proficiencies of an account(s) by managing the delivery of sales, support services and operational requirements of the customer as outlined in assigned contract. Ensure customer contractual KPI's are achieved while providing the Managers and staff with operational support. Maintain the business profitability to the gross margin level. Manage the ...
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Duties may include: •Maintain a high level of cooperation between all external and internal customers •Ensure that all accounting procedures and paperwork are applied, complete and on time •Comply with all company rules, policies and procedures •Maintain a safe, clean and productive work environment •Promote employee teamwork and motivation, including employee recognition •Encourage positive think...
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