Customer Support & Client Care category and Computer & IT Services industry jobs in Needham, Massachusetts

Kenexa, an IBM Company is looking for someone with 2+ years of experience with various technologies in a 24x7 data center environment. The key requirements are experience in data center technologies including network, storage and systems; good communication skills; security awareness; independent worker/team player; and good organizational skills. Support for the Hosting environment is shared acro...
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We have an immediate need for a dispatcher/customer service representative. Our company provides IT and Telecommunication services to companies located throughout the United States. Dispatchers will field calls and emails, from our clients, who require immediate service to their various locations. Dispatchers will be responsible for scheduling technicians or sub-contractors who are qualified to co...
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Please send resume to 43630@accuick.com Our client has been around for more than 165 years, today they are active in around 190 regions, occupying leading market and technology positions worldwide with its business activities in the Energy, Healthcare, Industry, and Infrastructure & Cities Sectors. Overall, with 370,000 employees (continuing operations) around the world. Our client has partnered w...
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This candidate will be working on the corporate helpdesk supporting over 5,000 North American end users (this includes both employees and clients). They will typically be using the in-house ticketing system taking 30-50 calls a day and troubleshooting all software issues. There is no specific time limit to troubleshoot each call but each candidate must be willing to work efficiently and quickly. T...
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The Role: As a member of the Client Contact Center (CCC), the Support Engineer is responsible for providing client service support to Omgeo clients via phone, e-mail or through Omgeo's website. Expectations include an ability to build rapport and develop relationships with internal and external partners, strong problem resolution and troubleshooting skills and an ability to provide First Call Reso...
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Roam Data is hiring and in need of a Technical Support Representative (TSR) to provide telephone support for our mobile payment application to our merchant and reseller base. This position requires the TSR to assist merchants through setup, training and troubleshooting of the application on a variety of smart devices and PC’s as well as being a level 2 support for our resellers. Responsibilities W...
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If you enjoy working with people in an actively innovative environment and have a strong interest in your career growth, then chances are we have a position for you! OnProcess is a dynamic, nimble, growth-oriented company. Our people need to have a wide variety of skill sets to support the business requirements of our global, industry-leading clientele. We have immediate CONTRACT-HIRE openings for...
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Works closely with customers to resolve technical issues involving EMC PowerPath & Solutions Enabler software applications installed on the Windows platforms. VMware(ESXi) experience is a plus, but not required. Familiar with administration of Windows environments including device management, filesystems, drivers and clustering. Responsible for Host to Storage SAN connectivity issues for EMC stora...
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. Adecco Engineering and Technical has a current job opportunity for a Customer Support Technician in Hopkinton, MA. This is a 6 month contract position on 3rd shift. 9:30 PM - 7:30 AM 4 NIGHTS WITH WEEKENDS AND HOLIDAYS JOB REQUIREMENTS: *Third Shift - Hours are 930pm-730am 4 nights a week with weekends and holidays - they work a rotating schedule (weekends and holidays are included!) General Sum...
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Park Place Technologies is a leading provider of data center hardware maintenance specializing in support for servers, storage and network equipment throughout equipment lifecycle. For over 20 years, Park Place Technologies has helped organizations worldwide keep their data center equipment up and running while extending the life of their hardware. JOB SUMMARY: Provides highest level of support on...
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Park Place Technologies is a leading provider of data center hardware maintenance specializing in support for servers, storage and network equipment throughout equipment lifecycle. For over 20 years, Park Place Technologies has helped organizations worldwide keep their data center equipment up and running while extending the life of their hardware. JOB SUMMARY: Works as a customer analyst providin...
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THIS IS A HIGH SCHOOL INTERNSHIP OPPORTUNITY AND ALL APPLICANTS MUST BE HIGH SCHOOL SENIORS ON SEPTEMBER 2013 AT A LOCAL (LOWELL TECH, SHAWSHEEN TECH AND NASHOBA TECH) VOCATIONAL SCHOOL TO APPLY. THIS POSITION STARTS IN SEPTEMBER 2013 The IBM Workplace Portal and Collaboration Software group seeks a motivated, high energy intern to work on the Domino Server Test Team. The candidate will be respons...
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