Full-Time Customer Service jobs at Matrix Medical Network

Position: Supervisor, Member Services Reports To: Senior VP, Member and Provider Relations Department: Teleservices Status: Exempt Location: Clearwater, FL Revised: January 8, 2013 POSITION SUMMARY: TheTeleservices Supervisor is responsible for coaching and developing team members to enhance performance and managing the day-to-day Teleservices operations, while upholding an exceptional level of cu...
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POSITION SUMMARY: This position is the primary support for Nurse Practitioners to ensure they have the most efficient routes and complete schedules to maximize productivity. The Provider Schedule Coordinator is responsible for assisting Nurse Practitioners with schedule routing and schedule optimization, schedule changes and cancellations as well as for contacting members to remind them of their a...
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POSITION SUMMARY: This position is the primary support for Nurse Practitioners to ensure they have the most efficient routes and complete schedules to maximize productivity. The Provider Schedule Coordinator is responsible for assisting Nurse Practitioners with schedule routing and schedule optimization, schedule changes and cancellations as well as for contacting members to remind them of their a...
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Position: Learning and Development Specialist Reports To: Supervisor, Training and Quality Assurance Department: Member & Provider Services Location: Clearwater, FL POSITION SUMMARY: The primary responsibility of the Development Specialist position is to create and facilitate the learning and development classes within the Matrix Member and Provider Services organization to impact business results...
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POSITION SUMMARY: The Member Relationship Coordinator is responsible for promoting the benefit of and scheduling health risk assessments for customers of health insurance plans. The Member Relationship Coordinator contacts health plan members and secures appointments for patients and/or family members with nurse practitioners for an in-home health risk assessment. The assessments are designed to e...
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POSITION SUMMARY: The Member Relationship Coordinator is responsible for promoting the benefit of and scheduling health risk assessments for customers of health insurance plans. The Member Relationship Coordinator contacts health plan members and secures appointments for patients and/or family members with nurse practitioners for an in-home health risk assessment. The assessments are designed to e...
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POSITION SUMMARY: The Credentialing Coordinator is responsible for credentialing and recredentialing Matrix Medical Network (Matrix) practitioners, managing administrative functions for Matrix Credentials Committee meetings and ensuring enrollment with participating client health plans. Credentialing functions include, but are not limited to, processing Matrix Credentialing Applications, performin...
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