Seasonal Customer Service jobs in Massachusetts

POWER UP YOUR CAREER with Safelite Group Seasonal Repair Specialist Safelite® Group is a nationwide family of retail auto glass companies - the nation's leading provider of auto glass repair and replacement services. We are rapidly growing, evolving and striving to become the Natural Choice for vehicle glass repair and replacement services in the United States. We drive business performance with a...
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POWER UP YOUR CAREER with Safelite Group Seasonal Repair Specialist Safelite® Group is a nationwide family of retail auto glass companies - the nation's leading provider of auto glass repair and replacement services. We are rapidly growing, evolving and striving to become the Natural Choice for vehicle glass repair and replacement services in the United States. We drive business performance with a...
full job description

Summary: The Real Time Analyst at NHP is responsible for monitoring live call center service levels; traffic, as well as real time staffing to ensure service level goals are met. Through the use of IEX/Totalview and Siemens systems the Real Time Analyst will be responsible for managing all real time impacts to volumes and staffing levels and to create awareness and drive sense of urgency to ensure...
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