Customer Service jobs in Massachusetts

Customer Service Manager (Chelsea, MA) The Customer Service Manager is responsible for the administration and supervision of the Customer Service Department. This includes proper, courteous handling of customer orders/inquiries/complaints and expediting shipments to customer specifications. The Customer Service Manager is responsible for keeping sales staff and other internal departments informed ...
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Vantage Deluxe World Travel directly markets travel to the mature market through print and online channels. When you join the Vantage team, you become part of a global company headquartered in Boston since 1983. Our worldwide teams work together at every level to provide exciting, culturally enriching travel programs to destinations on all seven continents. If you’re passionate about the world, co...
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Position Responsibilities The Customer Service Supervisor: Develops and coaches Service Representatives to attain corporate sales commitments Acts as point of escalation for problem resolution Develops/communicates tactical plans for implementation to key strategic initiatives of business plan, and tactics for revenue performances level Develops work force Establishes/maintains effective corporate...
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Director of Customer Service: Our client is searching for a customer service leader to focus on building a customer focused environment and staff. The Director of Customer Service will provide leadership in developing and cultivating a service oriented culture in the company's Seacoast Location. Job Functions Include: Participates in Talent Selection Process for identifying and selecting top custo...
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Key Focus: The Client Services Manager is a primary point of contact for our mid-market, bundled, Defined Contribution Plan clients. Using discretion and judgment, they oversee all day-to-day work related to services provided to an assigned client base in order to ensure regulatory deadlines and that established client expectations are met. Responsibilities: Handle a full caseload of high profile ...
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Food Service Manager – Dining Services Director If you are an experienced dining services manager with a passion for providing meals made with fresh food, Unidine has just the opportunity for you! We are experiencing tremendous growth and are looking for an exceptional Food Service Manager to join our team. You will oversee services in a healthcare facility setting and will lead your team in servi...
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As a Senior Manager of Customer Care you willmanage the day to day customer service delivery functions of our dynamic team and ensure a “Crazy Awesome Experience” for our customers across all communication modes and a variety of social media platforms. You will work closely with the VP of Customer Care and other key stakeholders to define, plan and execute customer service strategies, goals and po...
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UTC Aerospace Systems is one of the world's largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs. In 2012, UTC Aerospace Systems was...
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Are you ready to explore the corporate side of retail? The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, operating four major divisions - Marmaxx (T.J. Maxx and Marshalls) and HomeGoods in the United States; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (T.K. Maxx and HomeSense). With over $23 billion in revenues in 2011,...
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Position Summary: The Supervisor of Service position is responsible for: · Supervises service center staff and operations · Supervising business operations within a single service center providing leadership and work assignments for daily activities to the service team Primary Duties/Responsibilities: · Supervises service center staff, including training, coaching, counseling, and providing input ...
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Job ID: 6506 Position Description: Under direction, oversees, all activities of the Service Specialists. Manages the time schedules and collection efficiency of the Service Specialists. •Selects, trains, manages and develops an effective and efficient Services staff. Manages the time schedules and collection efficiency of the Service Specialists, ensuring the appropriate number of staff to support...
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CyberCoders Matching Great People with Great Companies Learn more about CyberCoders HVAC Service Technician Lawrence, MA; Haverhill, MA Contract N/A Posted 5/17/2013 Pete Cuellar is recruiting for this position. Email your resume to Pete Apply Job Details If you are a HVAC Service Technician with experience, please read on! Located in Massachusetts with over 20 years in the industry we are a profe...
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GENERAL SUMMARY: The Service Writer is responsible for assisting the Service Manager in the effective operation of the service center to include; sales, productivity and profitability, and is responsible for ensuring that the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. ESSENTIAL DUTIES & RESPON...
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GENERAL SUMMARY: The Service Manager is responsible for the effective operation of the service center. Ensuring the service center operates under safe conditions according to established policies and procedures and in compliance with federal and state regulations. The Service Manager will deliver expected sales and customer service results through in-shop execution of programs and standards. This ...
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UTC Aerospace Systems is one of the world's largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service systems and components and provide integrated solutions for commercial, regional, business and military aircraft, helicopters and other platforms. We are also a major supplier to international space programs. In 2012, UTC Aerospace Systems was...
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Charles River Apparel is growing and searching for an experienced Director of Customer Care and Inside Sales based in Sharon, MA. The Director of Customer Care and Inside Sales will lead and direct the Customer Service and Inside Sales teams with the intent of exceeding sales revenue while, maintaining exceptional customer service support. The Director will direct and oversee all aspects of the or...
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Automotive Service Manager Bring our Service Department to it's potential for $150,000 annual compensation Autonomy and Support-You will be given the tools to do the job and the freedom to do it. Potential-Department operating at 50% capacity with a great crew. Martketplace-Very large customer base with high-volume top import. Facilities-New state of the art facility with all up to date equipment ...
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We currently are seeking a highly motivated Manager to manage client engagement teams, work with a wide variety of clients to deliver professional services, and manage business development activities on strategic and global priority accounts. Ernst & Young's Performance Improvement practice has a global integrated Finance service offering, including: Finance Transformation Business Performance Man...
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Being part of a dynamic, growing organization offers an exciting career path full of opportunity. Ernst & Young Advisory Services is a billion global practice, with 18,000 professionals. With an overall Advisory market of $150 billion, there's tremendous potential for growth - and we're prepared to tap into that potential. Our Advisory team takes a strategic approach to helping clients improve and...
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Crown Linen Service, Inc., a New England leader in the uniform rental and linen supply industry, is currently looking for a full-time experienced service manager based in our Boston, MA location. The service manager will directly manage a team of route service representatives who provide the pick-up and delivery of products to our clients. They will also be responsible for providing leadership, re...
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We are seeking a Store Manager to join our Dunkin' Donuts team in the Metro Boston area. This Store Manager opportunity exists for a new Dunkin' Donuts located in Dorchester. This franchise network offers tremendous opportunity to grow in a management and retail career. Store managers are responsible for managing in compliance with established retail operations and guidelines. We seek good people ...
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There’s something in the air… Respect. Ambition. Pride. There are a lot of qualities we’re proud of here at Save-A-Lot. We’re a close-knit, down-to-earth group that thrives in a fast-paced environment. We need people who can grow along with us, who are ready to step up and be a leader. Will you be one of them? .……………………………………………………….Leaders Made Daily What gets you up in the morning? People? Commu...
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Assistant Store Manager Opportunity knocks at the Lakeshore Learning Store. Are you ready? Lakeshore Learning Materials is one of the premier manufacturers of educational materials for elementary programs and early childhood organizations around the country. A multi-channel organization with a strong sales division, thriving web business, catalogs and over 55 store locations nationwide, Lakeshore ...
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New Penn is a regional less-than-truckload motor carrier providing reliable next-day service through a network of 24 service centers located in the Northeastern United States, Quebec, Canada, and Puerto Rico. Since 1931, New Penn’s culture of providing service excellence with a can-do attitude has created a legacy of quality and customer satisfaction. Safety is a priority with every employee in th...
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Essential Functions Client Monitors overall client satisfaction and ensures appropriate level of service delivery. Oversees the Client Advisory process and monitors adherence to procedures and guidelines. Develops service strategies to ensure client's needs and expectations are met. Participates in Client Advisory review process and meetings for large clients. Assists in resolving complex client o...
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