Lead jobs in the Customer Support & Client Care category and Electronics, Components, and Semiconductor Mfg industry

This position based in San Jose, CA is for a mid-sized networking company with a global product presence. This senior role will be part of the Quality Management Systems group and the successful candidate will be the key interface to ensure the voice of the Customer is understood. This individual will need a keen understanding of how to interface with cross-functional teams to resolve customer iss...
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The Senior Project Specialist, Extended Services Plans will lead the program and project management of Sony Computer Entertainment of America’s (SCEA) extended service and warranty plans for home and handheld gaming consoles. This role will work cross-organizationally with stakeholders to drive growth in sales across current and emerging channels while investigating new market opportunities. The S...
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Advanced Laser Dicing International, ALSI, is the next Philips spin-off that is changing the rules of the semiconductor equipment market by strategically applying innovative technologies to bolster its growing position in the wafer dicing market. Latest developments in the field of mechatronics, extreme short pulse lasers, and opto-electronics are core areas of ALSI’s innovation: submicron magneti...
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Opportunity: We are looking for an individual to be a part of our customer service and sales administration team. This position is accountable for daily customer service, sales orders; RMA’s and the backlog management functions for both domestic and international customers. Key Job Responsibilities: Sales Order Management Validate and process sales orders consistent with company policies Create an...
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Customer Care Trainer - Call Center Operations Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-e...
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Position Summary The Customer Service Representative responds to a wide variety of customer’s inquiries which may include requests for pricing, preparing quotations, processing orders, providing order status, expediting orders, requests for literature and more. This role is responsible for developing good customer relations, as well asproviding support to Regional Sales Managers and assigned indep...
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SunSource/Ford-Gelatt, one of the largest distributors of hydraulic and pneumatic components and fluid process providers in the country is currently seeking a highly-motivated and experienced Inside Sales- Technical Support Representative based in our branch office in Baton Rouge, LA. The position will be responsible for sales of equipment and services for SunSource/Ford-Gelatt. Specifically this ...
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Essential Duties and Responsibilities include the following: Answer and direct incoming phone calls using Cisco software. Retrieve messages from Sales General Voicemail box twice daily. Enter orders for all BEA business segments (Pedestrian, Industrial, Sensorio) into existing inventory program (Macola) Provide first point of contact for all inbound customer calls. Provide customer support by: Tak...
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