J2EE Software Engineer jobs in the Customer Support & Client Care category and Computer Software industry

SportsSignup is a rapidly growing Software-as-a-Service (SaaS) provider of online registration, eCommerce, and coach and volunteer background checking solutions for more than 2,000 sports organizations throughout the United States and Canada. The Customer Success Engineer (CSE) position has been added to our expanding team to help ensure our customers are receiving the attention, information, and ...
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As a Technical Support Engineer, you will assist customers worldwide in analyzing, tracking, and solving issues related to PTC's Windchill and Creo product suites. In this role you will develop expert communication, presentation, customer service and PTC product skills as a result of working with customers worldwide. This position offers a candidate the opportunity to learn and use the world's lea...
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COMPANY OVERVIEW: Vital A Toshiba Medical Systems Group Company, is a market leader in advanced visualization software solutions for physicians and healthcare specialists. The company's sophisticated technology gives radiologists, cardiologists, oncologists and other medical specialists’ productivity and communications tools that can be accessed throughout the enterprise and via the Web, anytime, ...
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Technical Support Engineer - Shavlik (2 openings) Company Summary: We work in partnership with our customers to reduce IT complexity, protect and manage assets and enable IT organizations to provide a high level of service to their business. Our employees and partners strive to be the most proactive in the industry as we implement our customer focus strategy. That customer focus strategy is driven...
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Job Summary: The Associate Integration Engineer will setup and resolve data-related issues for our Inventory products. This includes installing software, mapping data for use in our products, and resolving cases received from internal teams. The Associate Integration Engineer will serve as a Subject Matter Expert and work with both Internal and External clients.- Primary Duties: Monitor Salesforce...
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Accelrys, Inc. Position: Team Lead, Technical Support Engineer Location: San Ramon, CA, San Diego, CA Job Code: TLTSE Accelrys (NASDAQ:ACCL): Accelrys Inc., a global enterprise software company uniquely offers the industry’s only scientific informatics system that captures and enables more agile end-to-end scientific workflows, analytics and IP management to achieve better insights and outcomes fr...
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Accelrys, Inc. Position: Technical Support Engineer Location: San Ramon, CA, San Diego, CA or Bend, OR Job Code: TSE Accelrys (NASDAQ:ACCL): Accelrys Inc., a global enterprise software company uniquely offers the industry’s only scientific informatics system that captures and enables more agile end-to-end scientific workflows, analytics and IP management to achieve better insights and outcomes fro...
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Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with Product Development and Cons...
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LOCATION REMOTE - Ft Lauderdale, FL JOB SUMMARY As a Customer Productivity Engineer, you will increase customer productivity by training them to utilize the software product and providing support for both technical and non-technical issues using remote methods. Through daily interaction with end-users, you will be responsible for building and maintaining excellent customer service relationships wi...
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Satori is looking for someone who can help our customers with our desktop products as well as their high-end, enterprise level, custom integrations of our products. This front line support position provides technical knowledge as well as postal regulation information to our growing customer base. This fast-paced, demanding environment requires multi-tasking and a detail-oriented personality. An ev...
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SUMMARY A Technical Support Engineer is needed for our Allen, TX location. As part of JHA’s partnership with ARGO Data Resource Corp., we currently have opportunities for technicians in our Install and Support group. Responsibilities include assisting customer support agents with research, reviewing reported issues to determine cause, ensuring reported defects are properly documented, reviewing cu...
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Customer Engineer II (Field Service Engineer Level Two) NCR Shared Services Division About NCR Corporation NCR Corporation (NYSE: NCR ) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR 's software, hardware, consulting and support services help organizations in re...
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Are you a Customer Service Professional who loves a wide variety of challenges? Do you enjoy using a variety of tools and technologies to solve customer problems? Do you want to be part of an exciting, innovative, and fast paced growing software company? Do you value delivering highly scalable and the highest quality software? Our Technical Assistance Center is looking for highly motivated Technic...
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* This position is for 3pm – Midnight, with potential opportunities to move to a different shift as business needs dictate * * Requires proficient command line knowledge of MySQL and Unix or Linux* Kiva Systems was recently acquired by Amazon.com and we are continuing to experience high growth. We are seeking talented and motivated individuals to join our Technical Support team. The team is respon...
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In this exciting role, you will be part of the Premium Services global organization with an emphasis on collaboration and customer focus. You will be responsible for interacting with a subset of PTC’s largest most strategic customers that require the highest level of service PTC offers. Technical Support Engineers in PTC’s Premium Services group are experts in one or more line of products while st...
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The Technical Support Account Manager (TSAM) is a critical customer relationship management role within Technical Support at PTC. As the primary point of contact, the TSAM is expected to consistently provide excellent customer service, as well as represent client needs and goals within the Technical Support organization. While ensuring high quality through the coordination of resources within R&D,...
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Job Description: Technical Support Specialist/Engineer for Neocase Software CRM/ERP application suite. · Provision and maintain Windows 2008 application and database servers in on-premise and Cloud-based server environments. · Remotely perform Neocase Software product installations · Acquire subject matter expertise on use of the Neocase Software application suite and provide support directly to N...
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Brooksource is searching for a Software Support Analyst for a 4-5 month contract opportunity in the Duluth, GA area. This individual will be working with one of our clients to perform account rollovers in our client’s proprietary software system and provide other technical support for the software system. Training will be provided for this role, but this individual needs to have some technical exp...
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Software Support Specialist Our small, rapidly growing education software company headquartered in Chicago seeks a highly skilled Software Support Specialist to join our team. We provide a web-based assessment data management system used by schools in grades K–12 throughout the U.S. The ideal candidate is a creative, enthusiastic and practical problem solver. You will become a product expert in th...
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The Technical Specialist will be supporting the needs of our clients during the implementation process. They will facilitate new customer set up and provide enhancements to existing customers from a technical standpoint. Specialists are responsible for working directly to gather requirements and document processing specifications. The position requires some knowledge of payment processing and you ...
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MRI Software is currently seeking a highly motivated individual to join our Client Support team! Working from our Global Client Support “Center of Excellence” in Solon, OH, you will use your problem solving, technical, and communication skills on a daily basis as you assess, resolve, and document client software issues. The ideal candidate is an enthusiastic, forward thinker who will strive to pro...
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PacsoftUSA is the wholly owned division of Pacsoft Australia. Our software is the world leader in Retail POS and Inventory Management for high inventory retailers such as hardware and pet stores, with over 2,000 clients worldwide. We are in the process of releasing a revolutionary new suite of mobile products that will take the market by surprise and make the company a very exciting and fast paced...
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SUMMARY This position provides clients with support (both technical and non-technical) and some basic training for applications developed by Hands On Technology, Inc. for the rehabilitation services market. The position is responsible for providing the first level of support to clients via phone, email and remote support software. This position prioritizes calls, troubleshoots software issues and ...
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Software Support Technician Technical Support Full-time employment United States – Utah – Salt Lake City Position Description We are currently seeking a support technician to assist our customer base resolve software and hardware related issues. The primary role of this position requires you to take inbound support calls to assist in troubleshooting issues encountered within our software applicati...
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IDEXX Laboratories, Inc, www.idexx.com – is currently hiring for a Manager Software Customer Experience reporting directly to the Sr Director / General Manager. SCOPE: The Manager Software Customer Experience will lead cross-functional efforts to transform the end-to-end customer experience for Cornerstone, IDEXX’s industry-leading veterinary hospital management software. Cornerstone provides vete...
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