Customer Service jobs in the IT & Software Development category

Position: ERA Specialist 1 (Network Support/HelpDesk) Client of Modis: Major Telecommunications Service Provider Location: Greenville, SC Category: Telecommunications Job Description: Support Technician I positions support all Enterprise Business customers and performs initial troubleshooting and incident creation across all Enterprise products. In this position technicians are expected to manage ...
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Reynolds & Reynolds has a direct hire opportunity for a .NET Development Manager to join their team. They are looking for someone with broad development knowledge and experience with strong leadership experience. The .NET Development Manager will lead the development team to enhance our customer applications, web services, MS SQL database and administrative applications. Reynolds is currently seek...
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Efficiently and effectively meet the information needs of various departments. Maintain system access (adds, changes, deletes) for all team members. Analyze user requirements, procedures, and problems to automate processing or to improve existing computer system. Performs upgrades to hardware, software and deployment of new hardware and software technologies in compliance with internal controls, p...
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The Public Sector BAO BI Solution Architect will provide leadership and subject matter expertise in the business development cycle, helping solution appropriate BAO components to meet the customer's needs as defined in proposal and RFPs. This will include recognition of end to end components, from the appropriate hardware needed to support a BAO solution, the database solution and design, as well ...
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Chorus Call, Inc. (a division of Compunetix, Inc.) is a world-class teleconferencing service provider offering a full range of audio and video multipoint teleconferencing services to the international market. We are headquartered in Monroeville and operate nine satellite offices around the world including Switzerland, Italy, South Africa, Greece, Brazil, Australia, Canada, Germany, and India. Decs...
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Technical Support West Valley, Ogden, and Lindon, Utah Locations 5 weeks of classroom training 1 week of learning Lab Duties/Responsibilities: · Demonstrate advanced product knowledge and the ability to solve customer issues. · Resolve customer issues on the first call as frequently as possible. · Open and manage trouble ticket system for User issues, Voice Network, Data Network, Video Network and...
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The Support Center Analyst I is the first point of contact for technology incidents and service requests submitted by Afni personnel. Under general supervision, provides Tier 1 phone an email support to end-users for employee access, password resets, desktop computers, server, custom applications, and hardware. The incumbent may interact with network and server services, software systems engineeri...
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Technical Support 5 weeks of classroom training 1 week of learning Lab Duties/Responsibilities: · Demonstrate advanced product knowledge and the ability to solve customer issues. · Resolve customer issues on the first call as frequently as possible. · Open and manage trouble ticket system for User issues, Voice Network, Data Network, Video Network and OS issues. · Be patient, courteous and friendl...
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Technical Support 5 weeks of classroom training 1 week of learning Lab Duties/Responsibilities: · Demonstrate advanced product knowledge and the ability to solve customer issues. · Resolve customer issues on the first call as frequently as possible. · Open and manage trouble ticket system for User issues, Voice Network, Data Network, Video Network and OS issues. · Be patient, courteous and friendl...
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MDI Achieve: Leveraging Technology to Improve Quality of Life in the Eldercare Continuum MDI Achieve is leading the way to person-centered care with MatrixCare the premium EHR solution for the eldercare community. Our integrated clinical, financial and global solutions enable eldercare centers to improve quality of care, simplify documentation and improve business operations. Over 100,000 end user...
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Job Title: Interactive Developer Job ID: 16858 Location: Dallas,TX, US Full/Part Time: Regular/Temporary: Regular Line of Business:Epsilon Responsibilities Responsibilities Developer position is responsible for design, development, deployment, and production support for a transactional middle tier, XML service layer, batch file import and extract, and browser based applications. The ability to wor...
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The Support Center ID Specialist is responsible for managing inbound ticket requests for account provisioning and distributing amongst the staff based on work load. The incumbent will also have responsibility for processing ID re-requests, resets, and confirming deletions of client access IDs. Incumbent will also be responsible for the Afni account termination process in accordance with Afni Corpo...
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PRECISION IT GROUP, a leading provider of managed IT services to SMB and enterprise businesses in the New York and surrounding area is seeking an experienced Level 2 Desktop Support Engineer to join our growting support team. This person will provide onsite phone and desktop support for a large client with several thousand employees located in Wilton, CT. Requirements: • Candidates must have stron...
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Schlesinger Associates is currently seeking an experienced helpdesk technician to provide first level technical support and guidance to our company's user community. The position also performs regular monitoring and operational tasks, on behalf of the IT department. The associate will be required to troubleshoot hardware and software issues, monitor backups and respond to virus or other security a...
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This position will be responsible for providing complex technical support to field engineers, technicians and product support to assist and facilitate in troubleshooting and repair of the RAN. This position will be market/region focused. The successful candidate will develop and nurture a comprehensive understanding of their market Nodes, Events and Customers. The successful candidates success hin...
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This position will be responsible for providing complex technical support to field engineers, technicians and product support to assist and facilitate in troubleshooting and repair of the RAN. This position will be market/region focused. The successful candidate will develop and nurture a comprehensive understanding of their market Nodes, Events and Customers. The successful candidates success hin...
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. Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a Helpesk Support Specialist with a leading company in Tucson, AZ Help Desk I, II, III Long Term Contract Salary $15 - $20 DOE Position Description: The Help Desk Technician’s role is to ensure proper computer operation so that ...
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Candidate must live within reasonable proximity to a major U.S. airport as this position requires 75% travel annually. Seeking an experienced ServiceNow IT Architect to join our team of professionals supporting A-list clients. The ideal candidate will have previous ServiceNow experience/exposure with strong JavaScript programming skills, have IT Infrastructure Library (ITIL) foundation certificati...
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Competitive Pay Rate Madison The QTI Group is a privately owned human resources and staffing organization. Specializing in the placement of industrial, administrative, professional and executive talent, we partner with you to understand your career goals and advise you on opportunities. Our wide reaching network lets us offer you more choices at all skill levels with flexible placement options. Su...
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The Technical Services Technician will provide technical support to the end users in regards to all desktops, telephones and network support. In addition, the incumbent ensures the technology is capable of performing all Afni and client-driven projects successfully. A key component of this position is to relay information to both corporate and local personnel of any challenges or issues that arise...
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