Customer Service Rep jobs in the IT & Software Development category and Internet Services industry

. We are currently recruiting for a Helpdesk / Technical Customer Service Technician job located in Erie, PA. This is a contract job opportunity approved for one year with possibility for extension. In this Help Desk role, you would be responsible for providing maintenance of the computer desktop environment by analyzing requirement, resolving problems, installing hardware and software solutions a...
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Empowered. Innovative. Inspiring. Creative. Intense. These are all words we use to describe life at SoftLayer. The Advanced Customer Support team at SoftLayer is challenged with solving complex technical support issues for a wide variety of enterprise level server hardware and software. We are looking for talented admins with experience in all facets of server support and multiple years of custome...
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As one of the 1st employees in our newly opened Miami office, the role of a Skyscanner IT Service Engineer requires someone with a passion for Web Technology and who understands the impact of good customer satisfaction in the Web environment. The IT Service Engineer will be responsible for monitoring Skyscanner.net and responding quickly to issues as they occur and implementing improvements to pre...
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QAD- On Demand – Service Delivery Manager QAD is a leading provider of total Supply Chain solutions from Management Consulting to e-business, Supply Chain Management, Enterprise Resource Planning, Manufacturing and Logistics Execution solutions. QAD’s global manufacturing expertise delivers value through collaborative commerce applications that empower enterprises to integrate diverse business pro...
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QAD- On Demand – Service Delivery Manager QAD is a leading provider of total Supply Chain solutions from Management Consulting to e-business, Supply Chain Management, Enterprise Resource Planning, Manufacturing and Logistics Execution solutions. QAD’s global manufacturing expertise delivers value through collaborative commerce applications that empower enterprises to integrate diverse business pro...
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As one of the fastest growing e-commerce companies in the country - Quidsi, Inc., a subsidiary of Amazon, owns and operates nine websites, most well-known being Diapers.com (baby care) and Soap.com (health, beauty and household essentials), and also BeautyBar.com, Wag.com, Casa.com, YoYo.com, Vine.com, AfterSchool.com and Bookworm.com. We like to work hard and play hard, always striving to improve...
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If you are interested in working side-by-side with some of the brightest minds in marketing intelligence, then comScore is the place for you! Title: Customer Support Technician (DAx) Location: Salt Lake City, UT Reports to: VP Support ESSENTIAL DUTIES AND RESPONSIBILITIES: As a Customer Support Technician (DAx) you will be first point of contact for our clients who are implementing our measurement...
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INTRODUCTION Business Edge Services & Technologies is a Microsoft-centric development company in west-central NJ seeking a seasoned Front End Developer for client websites and web/mobile applications. We have been in business for 16 years because we thrive on solving cutting edge technical challenges. Our team is comprised of exceptional technologists with a wide range of talent. Business Edge and...
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ABOUT THE COMPANY: ChinaCache is a leading global content delivery network and cloud services provider publicly traded on NASDAQ. Based in Diamond Bar, California, we help Global 2000 companies with their digital content delivery and acceleration into China and the Asia Pacific. Currently, ChinaCache serves some of the largest companies in China and across the globe. With the rise in the number of...
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ABOUT US: We're a small and well respected quickly-growing ISP based in Naperville. We set ourselves apart by placing service first and foremost. Our approach is unique in that we go the extra mile to get an in-depth understanding of your business and the challenges you face. Honesty, flexibility, quality, and a genuine interest in the success of your business is what separates WOWaccess apart fro...
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Proactively monitor Monster’s worldwide production infrastructure and troubleshoot or escalate as necessary. The Global Network Operations Technician / Systems Administrator position requires a highly motivated and multifaceted individual to contribute to and be part of a proactive, responsive and customer focused Operations group. Monster’s Global Operations Center provides exceptional technical ...
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Position Overview: Allyis is seeking a full-time Project Manager to assist and act as a Project & Product Manager to one of our senior level clients. Our client has developed a Pilot Program to increase the breadth of support offerings provided in the SMB market. This role would instrumental in scaling out the geographical footprint for the support offerings, and maturing its operations to further...
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Inside Sales Support Representative- IT · Do you enjoy customer service / sales and have a passion for IT? 4IT seeks an experienced Technical Inside Sales Support Representative in our Dade office, to assist with sales of hardware, software and managed service solutions to the medium size business market and multiple verticals, that seek complete IT solutions, complex network support, and 24/7 sup...
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Every day at PayPal, we are changing the way the world does business by challenging the status quo, innovating and enabling business between millions of people across the globe. What we do at PayPal has never been done before and it has a tremendous impact! We build BIG and NEW products to drive worldwide commerce. Be it the next mobile payments solution, or a high availability money movement plat...
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Service Desk Analyst, PC Technician, IT Service Desk - Growing Computer Software company in Columbus seeks two (2) analysts to perform software troubleshooting and problem resolution. For this full-time, direct hire position, your starting salary will be $17-$22 an hour, depending on your experience. As a Service Desk Analyst, you will have a chance to work on multiple aspects of IT, including the...
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Linux Engineers Reports to: Team Leads of respective teams Department: Mid-Range Systems JOB SUMMARY: Working on Web servers/ application servers, and/or database servers functionality in a multi-tier distributed application architecture in a 24x7 systems environment. ESSENTIAL FUNCTIONS: · Responsible for maintaining the integrity, availability, and security of our clients Linux Systems · Maintai...
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Infrastructure Engineer Posted: May31, 2013 Who We Are: With work and in life, it’s important to find that careful balance between being challenged and being happy. At Fpweb.net, we embrace our jobs as aninspired outlet for our next great idea, a place to excel, a powerhouse for our creativity. We’re excited about showing up for work in the morning. Since 1996, CEO Rob LaMear IV has built this com...
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SilverSky, the Global eMessaging Service Provider®, is the only hosting provider that is SAS 70 Type II Audited, Microsoft Gold Certified, a member of the Microsoft Technology Adoption Program for Exchange 2013, winner of the 2006 Microsoft Excellence Award for Exchange Hosting Solutions and has been designated as the "Top Player" for the hosted Email market for 2006 by The Radicati Group, Inc. Si...
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Description Maintains, analyses, troubleshoots and repairs computer and voice systems, hardware, software and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains Incident tickets keeping user’s, management, peers and the Help Desk apprised of activities. General Summary of Responsibilities Assures quality customer service to all cu...
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Cloud Based Software Provider searching for a Sales Engineer to provide pre and post-sale technical support by delivering product presentations and demonstrations; developing prototypes; evaluating customer readiness; conducting product training; identifying and resolving application or environmental issues. Duties: * Contributes to sales team effort by delivering technical presentations and demon...
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PayPal is looking for an exceptionally talented and highly motivated Customer Service Enterprise Architect with deep expertise in the Pega BPM platform and SOA. This individual will be responsible for turning our multi-year business and technology transformation vision into reality. The Pega Enterprise Architect will achieve success by relying on their superior soft and hard skills to navigate and...
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RESPONSIBILITIES: This is a technical position working primarily with customers providing phone and email support for our software to resolve and consult on product issues. Position works with some supervision to maintain high levels customer satisfaction. Examples of responsibilities include: • The Support Analyst will be responsible for answering in-coming phone calls and emails from our custome...
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As an API technical writer in the Application Platform team, you'll create docs that enable our customers to innovate on the platform, and you'll have the opportunity to provide creative input on our docs and products as our platform evolves. Your main job will be to drive documentation innovation and improvements through automation and proven teaching and learning techniques. You will create and ...
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HostGator.Com a subsidiary of Endurance International Group is hiring Linux System Administrators to help resolve escalated technical problems for their customers. Responsibilities: Providing technical support for Level I-III issues via helpdesk and the telephone. Monitoring servers for stability and taking both proactive and reactive measures to correct and prevent issues. Providing fellow system...
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Professional Services, Implementation Manager Job Label:EASI-IMPMGR102 Do you love implementations? If so, this opportunity is the ideal step forward in your career. At, Equity Administration Solutions, Inc. (EASi), the largest independent stock plan software company in the world, you will lead and jockey the implementations of our revolutionary platform to multiple clients. You won't have to worr...
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