Customer Service Rep jobs in the IT & Software Development category and Financial Services industry

CUSTOMER HELPDESK REPRESENTATIVE FXDD is looking for articulate, resourceful, and outgoing individuals to expand their Support Team. The team works directly with external clients supporting their computer hardware, software and networking requirements related to trading with FXDD. Responsibilities: - Tier 2 technical sales support for a global customer base providing system tuning and client/serve...
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I. JOB SUMMARY The Service Desk Engineer provides excellent customer service through deskside support primarily to all EP internal employees at the Naomi Street, Burbank location. He/she also provides backup support to all other remote locations. Support includes computer imaging, deployment and moves, hardware/software installations and troubleshooting, printer configuration and maintenance, as w...
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J.P. Morgan Chase is a leading global financial services firm. The firm is a leader in investment banking; financial services for consumers and businesses, transaction processing, asset and wealth management, and private equity. Under the JPMC brand, the firm services millions of customers in the United States and abroad. This includes many of the world's most prominent corporate, institutional an...
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People build great careers at Fisher Investments. We believe in building breadth and depth in our employees, and providing ongoing training and education. For successful individuals, we offer opportunities for internal movement and advancement. We'll give you the opportunity to succeed, and reward you when you do. At Fisher Investments, you'll find a challenging, rewarding and collaborative work e...
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POSITION SUMMARY: The Project/Service Manager will be responsible from start to finish for implementing a Customer Relationship Management Tool for our organization. This includes but is not limited to gathering business requirements, managing the implementation process and long term support of the users. This individual will be responsible for creating and managing the project plan to ensure that...
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Job Title: Web Service Developer Job ID: 16371 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data Qualifications Must have qualifications: * Bachelor degree in Computer Science, Computer Engineering, Computer Applications, Electrical Engineering, or Electronics Engineering, or a related field * Minimum 5+ years of J2EE and server side Java developme...
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People build great careers at Fisher Investments. We believe in building breadth and depth in our employees, and providing ongoing training and education. For successful individuals, we offer opportunities for internal movement and advancement. We'll give you the opportunity to succeed, and reward you when you do. At Fisher Investments, you'll find a challenging, rewarding and collaborative work e...
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We’re searching for some really great people who enjoy customers as much as we do. Evergreen Home Loans is looking for a Service Desk Supervisor whose duties would include training on new computer systems and suggesting more efficient ways of working. The ideal candidate would be familiar with ITIL process framework and would be highly customer service driven. Why you’d consider Evergreen Home Loa...
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Analytics Manager Location: Atlanta, GA Harland Clarke offers a broad range of integrated payment, marketing and technology solutions to nearly 15,000 financial services clients. These solutions support our clients' acquisition, retention, customer relationships and profitability through capabilities such as: business intelligence, multi-channel support, enhanced customer experience and engagement...
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The Company is a provider of low-latency connectivity and trading solutions for financial institutions and provides global trading solutions for every asset class. Their ability to deliver reliable software and exceptional services to their client’s (Investment Banks, Hedge funds, CTA, Sell/Buy sides firms, etc.) makes them a leader in their respective industry with offices in New York and 4 other...
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PRIMARY PURPOSE OF THE POSITION The Enterprise Support Services Production Support Manager manages the on-going maintenance of the production environment as it relates to the applications. Maintenance includes managing projects, ensuring compliance with Service Level Agreements and regulatory controls, reporting and resolution of production issues, managing to a budget, negotiating conflicting pri...
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Implementation & Support Engineer Eikon is a multi year programme to transform the Thomson Reuters Financial & Risk business, by delivering compelling and customer driven products over a single, flexible and robust platform. This is a next generation suite of desktop products for Sales & Trading and Investment & Advisory customers. Support Engineer position is part of a small dynamic team within G...
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Follow the established testing methodologies, while seeking constant improvement Serves as an integral member of the testing team, and is responsible for reporting testing results clearly and accurately. Participates in requirements gathering and reviews the requirements for testability Provides valuable input during product roadmap reviews by offering suggestions for improved support processes an...
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Help First American Payment Systems continue to be a leader in the credit card processing industry by acting as a Web Developer Analyst III. This team member position will be responsible for all aspects of software development as it applies to fulfilling business goals and strategies. Responsibilities • Collaborate with team members in all phases of the SDLC including requirements gathering, analy...
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Job Description: Ld. Systems Administrator Lead the system operations function to provide world-class service to CashEdge clients. CashEdge is a software-as-a-service (SaaS) company that provides online financial applications for banks, credit unions and wealth management firms. This position is responsible for the following aspects of daily operations for a 7x24x365 business: systems administrati...
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Technical Specialist Overview Thomson Reuters Technical Services Group (TSG) is searching for a motivated person to fill a technical support position. The team is currently made up of highly skilled, energetic individuals that possess strong analytical, technical and customer service skills. We work in the fast paced environment of Market Data and our customers expect timely and accurate resolutio...
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Locations: Plano, TX 75024 Compensation: $105K-$125K DOE + up to 20% annual bonus + benefits, 6-month contract-to-hire Send resume to: jobs-kf@craftlogic.com About Craftlogic Software Craftlogic offers you opportunities to work with great companies, leading-edge projects, with the compensation to match. We are owned and operated by technologists like you. We know the value of your skills and so do...
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Desktop Solutions Specialist Job Requisition Number: 36795 United States New York - USA The Role: Bloomberg is looking for a qualified application developer with a solid understanding of the financial markets to join our growing Desktop Build Group in New York. The Desktop Build Group is a resource that works closely with Bloomberg Sales and Product departments. The aim of the team is to increase ...
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J.P. Morgan Chase is a leading global financial services firm. The firm is a leader in investment banking; financial services for consumers and businesses, transaction processing, asset and wealth management, and private equity. Under the JPMC brand, the firm services millions of customers in the United States and abroad. This includes many of the world's most prominent corporate, institutional an...
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J.P. Morgan Chase is a leading global financial services firm. The firm is a leader in investment banking; financial services for consumers and businesses, transaction processing, asset and wealth management, and private equity. Under the JPMC brand, the firm services millions of customers in the United States and abroad. This includes many of the world's most prominent corporate, institutional an...
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Location: Morris Plains, New Jersey Job Description: Reporting to the Applications Support Manager, the Applications Support Specialist will assist the support team in ensuring that each “Advantage Fee” software customer receives a high quality Production Support experience at all levels of the vendor – client relationship as it pertains to daily support interactions The Applications Support Speci...
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United Bank Card, now doing business as Harbortouch is a 3-Time Inc. 500 Company. We are one of the fastest growing companies in America. We are looking for a touch screen Point of Sale System Support Technician. Candidates will be involved in every facet of supporting POS technology. A POS support representative is expected to work with customers to identify POS system related problems and advise...
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The Manager, Business Applications and Support will be responsible for the delivery and support of software applications used by all functional areas of Tradebe Environmental Services. He/she will plan and manage business applications implementation projects, and provide on-going production support, administration, and maintenance of the respective applications, in partnership and cooperation with...
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Job Title: System Administrator Sr. Analyst Job ID: 18063 Location: Dallas,TX, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity The job involves administering the various SharePoint solutions here at Alliance Data. Responsibilities * Create and administer SharePoint 2007, 2010, and 2013 site collections. * Manage SharePoint web and service...
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SUMMARY Web Services Technical Product Manager under moderate supervision, designs, modifies, and manages activities of products within the information technology family. Involvement lasts throughout all stages of a product’s lifecycle, from product inception and planning through maintenance and end-of-life decisions. Position may be worked from either San Diego, CA or Allen, TX within the Symitar...
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