customer service jobs in the IT & Software Development category

Description Essential Job Functions Monitors help desks calls and responds appropriately to user requests and problems identified through review. Coordinates the schedules of the help desk staff to ensure proper coverage; revisits schedule and provides updates as needed. Acts as liaison with customer service management, supervisors, and coordinators to communicate any problems, issues, or concerns...
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Position he United States Postal Service, Business Mail Entry & Payment Technologies (BME/PT) organization is involved with the support, maintenance and advancement of technology solutions to support business mail activities. The BME/PT systems provide the Business mail Entry channel and their customers an integrated online solution for business mailings. This integration involves highly technical...
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IBM Global Business Services currently has immediate opportunities for experienced SAP Utilities Consultants, Project Managers and Associate Partners (Industry Specific Solution Utilities (IS-U), CR&B, Enterprise Asset Management (EAM)). IBM is the market leader in delivering solutions for Utilities of all types. For example, in the smart grid market, IBM formed its Global Intelligent Utility Netw...
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Position he United States Postal Service, Business Mail Entry & Payment Technologies (BME/PT) organization is involved with the support, maintenance and advancement of technology solutions to support business mail activities. The BME/PT systems provide the Business mail Entry channel and their customers an integrated online solution for business mailings. This integration involves highly technical...
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Customer Engineer II (Field Service Engineer Level Two) NCR Shared Services Division About NCR Corporation NCR Corporation (NYSE: NCR ) is a global technology company and leader in automated teller machines, self-checkouts and other self- and assisted-service solutions, serving customers in more than 100 countries. NCR 's software, hardware, consulting and support services help organizations in re...
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Customer Engineer Level 2 (Field Service Engineer Level Two) Worldwide Customer Services Division NCR Corporation (NYSE: NCR) is a global technology company leading the way businesses interact with customers. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, gaming and public sector organizations i...
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TITLE: Customer Engineer (II) LOCATION: Indianapolis, Indiana (multiple positions) About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment,...
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TITLE: Customer Engineer (II) LOCATION: Dayton, Ohio About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector orga...
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TITLE: Customer Engineer (II) LOCATION: Wichita About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizat...
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Customer Engineer II-607460 Description Title: Customer Engineer II Position Summary NCR Field Service Technician (Customer Engineer level 2) associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or inci...
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TITLE: Customer Engineer (II) LOCATION: Bronx/Westchester County, NY About NCR Corporation NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and pu...
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Business Segment Corporate IT and Initiatives About Us Now is the time to join GE in building a better tomorrow, today. If you thrive on being challenged, interacting with diverse technical teams and using your expertise to imagine, innovate and explore, then GE’s new Advanced Manufacturing & Software Technology Center in Van Buren Township, Michigan, is the place for you! Here, the best and brigh...
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Business Segment Corporate IT and Initiatives About Us Now is the time to join GE in building a better tomorrow, today. Role Summary/Purpose GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. The Lead Systems Analyst - Oracle ERP Service Transition and Implementation will be a technical exper...
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Service Desk Analyst Job Summary: The Service Desk Analyst is responsible for resolving incoming contacts for technical assistance (this may include telephone, walk-in, voice mail, web, chat and email requests). Additionally, the Analyst will participate in and or lead projects as assigned by Service Desk Management. The Analyst will also take direction from the Service Desk Team Lead and Senior S...
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Job Summary: The sanofi-aventis ServiceDesk Analyst is responsible for resolving incoming telephone, walk-in, web, and email requests for technical assistance. Additionally, the Analyst will participate in and or lead projects as assigned by ServiceDesk Management. The Analyst will also take direction from the ServiceDesk Team Leads and Senior Analysts. Principal Responsibilities: ? Create and sub...
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Description: Position Description: UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work. Positions in this function ...
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Actuant Corporation is a $1.7B diversified industrial company with operations in more than 30 countries. The Actuant businesses are market leaders in branded hydraulic and electrical tools & supplies, umbilical, rope and cable solutions, as well as highly engineered position motion control systems. Actuant business operations are divided into four segments focused on the niche markets we serve: In...
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Description: Position Description: What makes your technology career greater with UnitedHealth Group? You'll have the most opportunities to grow and develop. We invest in rich technology resources and talented people to help glean and use intelligence in ways that drive quality and affordability of healthcare for millions of people worldwide. It's your chance to be a transformational force in the ...
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Description Essential Job Functions Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. Assists in instructing customers in the operation and maintenance of syste...
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Do you enjoy working with customers and building professional relationships? Do you thrive in a fast pace office environment? If so, we would love to speak with you about joining our professional outsourcing team! POSITION PROFILE Ricoh is currently looking for career-oriented individuals to help provide entry-level office support services within our customer locations. The Senior On-Site Customer...
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IBM's Delivery Center in Dubuque, IA, is seeking Service Request Coordinators responsible for Service Requests through each step of the workflow in order to meet Service Request attainment for agreed to Service Level Objectives. Interacts with client to provide clarification, updates and handle escalations always focusing on customer satisfaction. Drives customer meetings and assigns requests. Res...
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McKean Defense is a young company that has already achieved great results. With a passion for supporting the Naval Warfighter, McKean has already become a market leader with customers that include the Naval Warfare Centers and the Naval Sea Systems Command. With a management team strong in the Defense industry, McKean is seeking someone to: Provide Support to NSCW-SSES NMCI Users in the following ...
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Business Segment Corporate IT and Initiatives About Us At GE, ensuring the security of our data is, and always will be, a top priority. That's why we hire the best and brightest experts in the information security field. If you are looking for a challenging career on the cutting edge of security and technology, with an opportunity to be a part of a diverse, dynamic and global team, then GE's Infor...
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Business Segment Corporate IT and Initiatives About Us At GE, ensuring the security of our data is, and always will be, a top priority. That's why we hire the best and brightest experts in the information security field. If you are looking for a challenging career on the cutting edge of security and technology, with an opportunity to be a part of a diverse, dynamic and global team, then GE's Infor...
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The world is getting smarter, triggering unprecedented change. IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. We leverage the proven roadmaps and frameworks that have been developed across 17 industries and the unique combination of skills and experien...
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