Customer Service Rep jobs in the IT & Software Development category and Education industry

Description: Service Desk Analystprovides Tier I and Tier II support to customers with hardware, software, and application problems. The Service Desk is the single point of contact for Wilson Language Training employees regarding Information Technology needs, requests and communications. The Service Desk Analyst is responsible for support needs for all Information Technology services and ensures t...
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Part-time (25 hours per week, 2:00 p.m. – 7:00 p.m.) staff position available immediately in the Information Technology Department Help Desk Office. Responsibilities include user support for all service and support requests to the I.T. Help Desk, including troubleshoot and assist in the first call resolution of computer, software, mobile device, printer, smart classroom, and cable TV assistance re...
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PRIMARY FUNCTION: Bryant & Stratton College is currently seeking a Technology Coordinator. This person will provide administrative technical support to the entire Virginia Beach Campus. The candidate is responsible for providing customer service to co-workers, faculty and students at the campus. PRIMARY DUTIES AND RESPONSIBILITIES: The selected candidate will serve as an integral member of the Tec...
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Tufts Technology Services (TTS) is a university-wide service organization dedicated to the strategic planning, implementation, and support of technology products and services that anticipate and meet the academic, research, and business needs of the Tufts community. TTS offers technical leadership and services to our customers with a focus on providing innovative solutions, delivering exceptional ...
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As a member of the UCLA IT Services' Bruin OnLine (BOL) team, the Technical Support Associate has responsibility for the delivery of information technology support services for students, faculty, staff, alumni, emeriti, retirees, and affiliates, for the Bruin OnLine suite of services. Typical duties include consistent delivery of high-quality, customer-focused, consultative (Tier 1, 2, and 3 level...
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Education Coordinator LabTech Software is a sister company of ConnectWise through ConnectWise Capital. Description: LabTech Software is seeking an Education Coordinator for its Tampa, FL location. LabTech Software provides software solutions to Technology Solution Providers nationwide. LabTech Software provides Remote Management, Monitoring & Automation software to the IT Industry. General Summary...
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The Sr. Systems Engineer’s role is to ensure the stability, integrity, and efficient operation of in-house and customer facing information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all enterprise data centers, applications hosted in the cloud, networked servers and storage area networks, and associated operating syst...
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How to Apply: Please visit umjobs.org, and in the Keyword search field, please type the job opening ID number: 79937 A cover letter and resume are required; the cover letter must be PAGE 1 of your resume. The letter should: (1) specifically outline the reasons for your interest in the position; (2) outline your particular skills and experience that directly relate to this position; and (3) include...
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Job Summary This position will provide support and maintenance for computer equipment for classroom and administrative technology. Incumbent must assure that the EDMC philosophy: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and environment which is conducive to innovation, positive thinking and expansion - is considered in ...
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Application Developer Facilities & Services University of Illinois at Urbana-Champaign The Department of Facilities and Services is seeking applicants for the Application Developer position. The position will be responsible for full life-cycle enterprise application development in a multi-tiered environment. The successful candidate should be well-versed in enterprise application development and w...
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This individual will be required to understand and perform all aspects of the Installation and Licensing Technician position related to the normal day-to-day requests of MathWorks customers. In this position you will be supporting our customers via phone, email, and web. The Installation and Licensing Technician must have working knowledge of Windows, Linux, and Mac operating systems and the aptit...
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The Senior Data Warehouse Developer/Analyst works closely with the business areas and with the rest of the data warehouse team, to gather business reporting requirements and translate them into data mart designs and into working Business Objects Universes. Day to day responsibilities include: systems analysis, requirements definition, data modeling, Universe design and documentation, ETL developme...
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The Senior Team Lead will be responsible for managing and leading a rapidly growing team responsible for the development of web applications that provide our customers with customer support, technical support and search on mathworks.com This position offers the opportunity to lead a collaborative team, own a number of high visibility deliverables, leverage web technologies as part of your work, an...
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This individual will be required to understand and perform all aspects of the Installation and Licensing Technician position related to the normal day-to-day requests of MathWorks customers. In this position you will be supporting our customers via phone, email, and web. The Installation and Licensing Technician must have working knowledge of Windows, Linux, and Mac operating systems and the aptit...
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The University of Cincinnati is currently accepting applications for a Database Administrator. Create and maintain University Data Warehouse data models. Install, patch and upgrade Business Intelligence software on a Windows server. Interface with Business Intelligence Server technical support. Perform software administration functions for Business Intelligence Server and client software. Provide ...
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Carnegie Mellon University invites applications for the position of Manager of Dining Systems with Dining Services with the Division of Student Affairs. The Manager of Dining Systems, under the supervision of the Director of Technology, is responsible for the management and oversight of the day to day operations of the department's technology services including server oversight, software managemen...
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This person will be working on-site in Cambridge as a contracted desktop technician. They need to have excellent communication and customer service skills and should be very strong with basic Mac/PC repair and troubleshooting. They will be responding to any customer questions or concernes about their computers (desktops, latops, printers, HW/SW interactions). They will be preparing new computer de...
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Job details Auto req ID 29394BR School/Unit Harvard University Information Technology Sub-Unit - Location USA - MA - Cambridge Job Function Information Technology Department HUIT, Academic Technology Services Salary Grade 058 Union 00 - Non Union, Exempt or Temporary Duties & Responsibilities This is a 2 year term position, with the possibility of renewal contingent on funding, university prioriti...
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How to Apply To apply on or before 5/16/2013, please visit www.umjobs.org. In the keyword box, type in job opening ID 81184, click search, and follow the instructions. A cover letter and resume are required; the cover letter must be PAGE 1 of your resume. The letter should: (1) specifically outline the reasons for your interest in the position; (2) outline your particular skills and experience tha...
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Paladin Consulting is currently hiring for a PeopleSoft Financials Specialist to join our team working onsite at our clients office located in Dallas, TX. We work with companies that offer environments for our employees to contribute, learn and advance their career. We understand whats important to you and work to help you accomplish your career goals. Paladin offers excellent and affordable benef...
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Contact Center Financial Aid Specialist Kentucky Contact Center Blackboard Student Services brings virtualized support and technology enabled solutions to the world's most progressive institutions. We provide eLearning, IT Help Desk and comprehensive Student Lifecycle Manage­ment services that improve student engagement and accelerate learning. Our platform gives institutions an effi­cient, financ...
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Job Description: Supports technology by consulting with faculty to interpret business needs, coordinating with College and Information Technology to identify technology solutions, providing project management for implementation of solutions, providing oversight of solutions for the long term support, documentation, maintenance and budgeting of IT systems. Supports assigned College by residing in C...
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IT Support Staff The Sage School Mission The Sage School is a community of advanced learners marked by high morale and deep engagement in an inspiring curriculum. In a nurturing environment, students are challenged to strive, allowed to stumble, and guided to realize their full potential. A leader in the field of gifted education, The Sage School offers an academic program rooted in rich content, ...
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Research Computing Associate University of Massachusetts Boston The Research Computing Associate for the Information Technology Services Division’s Communications and Infrastructure Services department is responsible for providing technical support for the creation, administration and oversight of research support services. The Research Computing Associate will also: provide Linux workstation and ...
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Job details Auto req ID 29355BR School/Unit Harvard University Information Technology Sub-Unit - Location USA - MA - Cambridge Job Function Information Technology Department HUIT, Support Services Salary Grade 057 Union 00 - Non Union, Exempt or Temporary Duties & Responsibilities Manage all aspects of HUIT Refresh Program. Schedule, coordinate, and plan desktop deployments with each supported dep...
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