Description Essential Job Functions ? 8 years experience in Quality Assurance/ Testing procedures, testing methodologies Masters degree in Computer Science / Business or equivalent experience Knowledge of project management principles, practices, techniques, and tools Experience managing/coordinating large testing projects spanning multiple applications and teams Experience with testing of various...
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Call Center Quality Assurance Supervisor / Supervisor

CSC - BARBOURVILLE, KY (2 days ago)

Description CSC is in need of a Call Center Quality Assurance Supervisor for our Barbourville, KY Contact Center. The QA Supervisor will be responsible for creating Project Standard initiatives to support the DOLNCC as well as instructing USDOL, USCIS, and HHS employees on client initiates,contact center protocol, systems management, and quality standards. In addition you will be responsible for m...
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