Customer Support & Client Care category jobs at IBM Corporation

THIS IS A HIGH SCHOOL INTERNSHIP OPPORTUNITY AND ALL APPLICANTS MUST BE HIGH SCHOOL SENIORS ON SEPTEMBER 2013 AT A LOCAL (LOWELL TECH, SHAWSHEEN TECH AND NASHOBA TECH) VOCATIONAL SCHOOL TO APPLY. THIS POSITION STARTS IN SEPTEMBER 2013 The IBM Workplace Portal and Collaboration Software group seeks a motivated, high energy intern to work on the Domino Server Test Team. The candidate will be respons...
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This individual will have two primary areas of responsibility, they will take on the role as a TSM (Technical Solution Manager), taking ownership for and supporting a small group of clients who have a premium support agreement with IBM. In addition they will be supporting IBM's Linux clients across the US and Canada. Towards this goal they will be provided the training required to support Red Hat,...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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This role is for the position of an IMS Technical Support Specialist who will be an integral member of the IMS development laboratory team and is responsible for insuring a high level of customer satisfaction and partnering through ongoing communication, providing education, consulting and coordination of customer IMS migrations, feature utilization, environment analysis and support for specific i...
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IBM is seeking a Deskside Support Representative. This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, fo...
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IBM is seeking a Deskside Support Representative. This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, fo...
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IBM is seeking a Deskside Support Representative. This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, fo...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to customers for the coordination of hardware and/or software support and delivery of operational services as required by the customer. Th...
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Seeking highly motivated individual that will provide remote technical software/hardware and problem management support Storage customers. The candidate will be responsible to deliver the specific requirements for clients that can vary from Base Storage to Premium Storage. Candidate must have excellent PD/PSI skills in the area of storage related products. Candidate will use technical and negotiat...
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Seeking highly motivated individual that will provide remote technical software/hardware and problem management support Storage customers. The candidate will be responsible to deliver the specific requirements for clients that can vary from Base Storage to Premium Storage. Candidate must have excellent PD/PSI skills in the area of storage related products. Candidate will use technical and negotiat...
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Seeking highly motivated individual that will provide remote technical software/hardware and problem management support Storage customers. The candidate will be responsible to deliver the specific requirements for clients that can vary from Base Storage to Premium Storage. Candidate must have excellent PD/PSI skills in the area of storage related products. Candidate will use technical and negotiat...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Preference will be given to candidates local to Minneapolis/St Paul. Candidates local to the Minneapolis/St Paul area should anticipate 25% annual travel. Candidates outside of the Minneapolis area should anticipate 75% annual travel. Project Executive (PE) will be responsible for large complex projects and programs, and for leading team in these areas. PE translates customer requirements into act...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Are you a problem solver who loves working with people? Then you belong at IBM. As a Customer Service Representative you'll have direct contact with our global clientele as an advisor, guiding clients on the use of a broad range of products, offerings and services - and play a key role in client satisfaction overall. Working with other talented, ambitious customer service professionals, you'll use...
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At IBM we're looking for talented, ambitious professionals to join us as Systems Administrators. Like a challenge? Come work alongside some of the best minds in the industry to help clients make the most out of their IT investments. As an IBM Systems Administrator, you'll use your expertise in systems management to resolve issues with clients' hardware and software components. You'll provide answe...
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At IBM we're looking for talented, ambitious professionals to join us as Systems Administrators. Like a challenge? Come work alongside some of the best minds in the industry to help clients make the most out of their IT investments. As an IBM Systems Administrator, you'll use your expertise in systems management to resolve issues with clients' hardware and software components. You'll provide answe...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Senior Windows System and VMWare Administrator who has current hands on working experience and will be responsible for preparing for new or changed services, management of the change process and maintenance of regulatory, legal and professional standards. You'll manage the performance of systems and services, deliverables include service-level reporting, risk and contingency planning. Support-rela...
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The selected candidate will be primarily responsible for performing product services and repair on IBM and non-IBM retail products in the store systems, retail banking and Small Medium Business marketplace. This includes apparel stores, supermarkets, mass merchandising, specialty shops, banks, and etc. Will be accountable for customer satisfaction with services provided which includes whole produc...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Perform technical team leadership for a large Citrix environment . Strong Windows Server OS fundamentals. Customer facing role so excellent communication skills are a necessity. Work with global IBM and customer teams to help design, implement and troubleshoot enterprise wide problems. Participate in oncall rotation. Communication and Written Skills needed Basic Virtualization Knowledge (VMWare, X...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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Advanced Technical Services Professional, IBM Corporation, Boulder, CO: Install, troubleshoot, operate, test, plan, and configure complex client information systems, products, or networking systems and components. Understand the client's account, industry, technical and process environment, and business opportunities and requirements. Ensure the fulfillment of the client's business requirements an...
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