customer service jobs in the Healthcare Services industry

Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
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Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Primary Responsibilities:Coordinates, supervises and is accountable for the daily/weekly/monthly acti...
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Job Details: Bachelor's Degree Supervisory Experience The Manager, Customer and Interpreter Services has direct oversight of Customer and Interpreter Services, as well as scheduling for the LBM and MCHLB Information Center Department. The Manager manages direct customer service activities, records management, grievance investigation, and coordination, and responses. Tracks, trends, and runs quarte...
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Description: Position Description: Do you have a positive impact in the lives of others every day? We are looking for a leader who has the energy and enthusiasm to positively influence members and employees. The candidate that will be successful in this position has high energy, is positive, takes initiative and builds trust with their teams to ensure we deliver results by supporting our employees...
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APAC Customer Services, Inc., an EGS Company, is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 the company employs a diverse global workforce in several customer...
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Description: Position Description: Positions in this function are responsible for providing expertise and customer service support to members, customers, and/or providers. Direct phone-based customer interaction to answer and resolve a wide variety of inquiries. Primary Responsibilities: Coordinates, supervises and is accountable for the daily activities of business support, technical or productio...
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Description: Position Description: The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matters just as much to us. Our customer service teams have a serious responsibility to make every contact informative, productive, positive, and m...
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Job ID: 5706 Position Description: Under general direction, manages the Contract Administration team, ensuring that all original contracts are collected and scanned in an effective an efficient manner. Implements process flow improvements, manages the manifest archive, quality assurance and the entry verification process. Assists in the development, design and implementation of continuous improvem...
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Job Summary At the CMC level, manage the delivery of member and provider services to include management of the call center department; and plan, develop and implement member and provider communication and education programs, services and materials. Investigate and resolve account concerns; and interact with other department personnel for smooth communication flow. Essential Functions: · Manage the...
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Patient Accounts Services is a fast growing and competitive leader in the third-party Collections / revenue cycle healthcare industry. We offer medical, dental and vision benefits after 90 days! The position entails supervising and coaching department staff on phone conversations with patients about their hospital accounts. Individuals who are able to communicate assertively, multi-task and boost ...
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MEDICAL PATIENT REPRESENTATIVE Foot & Ankle Associates is searching for a team oriented PATIENT REPRESENTATIVE to join our practice. Candidates must be motivated, patient focused and willing to contribute to our growing team by bringing energy, a positive attitude and a desire to learn. We are a privately owned practice with offices located in Sugar Land and Houston. Our team of podiatrists offer ...
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The Home Medical Equipment Customer Service Supervisor is primary responsible for educating, training, and supervising on their job responsibilities. Answers phones; scheduling; data entry; dispatch; daily reports and performing routine office functions. Responsible for performance reviews on customer service representatives. High School graduate or equivalent required College degree preferred Qua...
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Position Description: The Customer Service Manager is responsible for all day-to-day management of the Department in order to plan, coordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives. Major Accountabilities • Oversee the achievement and maintenance of agreed customer service levels and...
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The University of Miami Miller School of Medicine-UHealth is home to some of the brightest minds in the world. Our Faculty teach students who represent the future of medicine. Our researchers are discovering breakthrough patient treatments. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub...
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Description: Position Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot ...
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Description: Position Description: Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work. Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as...
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Description: Position Description: This position is responsible for non-client specific Benefit Implementations and/or Drug List Changes. Primary Responsibilities: Based on healthplan benefit designs, submit tickets to appropriate PBM functional teams (Benefit Operation / Formulary Operations) Manage mass changes to Benefit Codes (BPL) as it relates to new projects, programs or regulatory changes ...
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Description: Our Product Development and Management groups are vital to our success and are leaders in driving the future growth of UnitedHealth Group. Success in these careers relies on many factors'your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone. Experience in Healthcare Revenue Cycle, either from...
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Join STERIS in its vision to see the world free from Infection and Contamination as a Manager, Customer Support The Manager of Customer Support is responsible for 24/7 Call Center. The Manager’s assigned team handles consumables and capital accessory orders, inquiries and service dispatch in support of USA and Canada Healthcare business. Responsibilities include management of phone, fax, EDI and e...
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Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. Primary Responsibilities: Serve as the liaison to a complex customer base to manage first level res...
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Salem Hospital, along with West Valley Hospital, a critical-access hospital; Willamette Health Partners (medical group comprising primary-care and specialty practices), and other affiliated healthcare organizations. Salem Hospital, a Magnet®-recognized facility, is a regional referral center and one of the largest acute-care hospitals in Oregon. Our hospital is licensed for 454 acute care beds, an...
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Description: Position Description: This is a key client facing role that develops and maintains favorable relationships with new and existing customers in order to promote key client strategies and provide Axolotl support and resources to increase adoption throughout the community. Assist clients in identifying key strategies to market the HIE to both data source providers and users within the com...
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Description: Position Description: When you are in the business of health care, you are in the business of people. At UnitedHealth Group we want every customer interaction or member experience to matter. With multiple data systems, vendors and partners, that challenge can be complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benef...
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There's quite a distance between wondering and knowing. And for patients waiting for answers to important health questions, it's a road they want to travel as quickly as possible. At Quest Diagnostics Incorporated, we understand urgency. But more than speed, we focus our energies on accuracy. Currently, we have an opportunity available for a Manager, Customer Solutions with our Clinical Trials gro...
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Description Our unique combination of highly trained staff, coupled with award winning technology, allows HBCS to provide superior customer service and accounts receivables management services in partnership with hospitals throughout the country. Enhance your career in the growing healthcare industry by joining our team as a Client Service Manager where you will have the responsibility of managing...
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