Full-Time Customer Service Rep. jobs in the Computer Hardware industry at GTECH Corporation

OVERALL OBJECTIVE AND PURPOSE Responsible for establishing and maintaining effective working relationships with lottery personnel and lottery retailers in a designated territory and maximizing sales through merchandising, training and promotional techniques. This is a sales position that requires retail sales experience and broad knowledge of the company’s policies and products. PRINCIPLE DUTIES A...
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Principal architect of GTECH’s voice and video conferencing system strategies for call centers, site operations and business units around the world. Responsible for designing, implementing, and maintaining voice and video conferencing system networks and equipment globally. PRINCIPLE DUTIES AND RESPONSIBILITIES Advanced level of expertise and responsibility for designing, planning, intergrating an...
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Provides intermediate level monitoring and troubleshooting for operating equipment and 24x365 adherence to operational procedures, checklists, policies, and national IT Best Practices. PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates a relentless commitment to meeting and exceeding customers’ expectations while also achieving the goal of reducing the risks and costs of providing services. Works ...
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Responsible for providing advanced level of support to telecommunication networks and associated hardware including logical security and documentation. Responsible for planning and carrying out activities related to network monitoring, operations, and maintenance. PRINCIPLE DUTIES AND RESPONSIBILITIES Demonstrates a relentless commitment to meeting and exceeding customers’ expectations while also ...
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GTECH Printing designs and prints instant scratch-off lottery tickets for a global market. The position is responsible for the Sales Support activities in an assigned region (EMEA), including but not limited to research, costing, and customer engagement. Responsible for the support of international customer service functions in multilingual countries as well as assistance with customer deliverable...
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COMPUTER OPERATIONS TRAINER I The Trainer I is responsible for the delivery of domestic and international technical training activities that contribute to the implementation of on-line, instant, video and other lottery systems and products. This position interfaces with project personnel, corporate support/supply personnel, and specific lottery personnel, to assist them in meeting specific project...
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Basic Function: This position is responsible for marketing and analytics functions which support sales, strategic and marketing planning, product development, and GTECH customer needs. These functions include historical market and game analyses and recommendations, retailer analyses, sales forecasting and analyses, promotional analyses, market segmentation, marketing planning, customer consultatio...
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