Customer Service jobs in the Computer & IT Services industry in Georgia

Description Customer Service / Client Support Specialist We are currently seeking an entry-level Customer Service / Help Desk Representative. STRONG customer service skills are required. This individual will be a part of an award-winning and dynamic customer-facing team whose challenge is providing exceptional customer service and service resolutions via multiple channels in a complex software/har...
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Please send resume to 42910@accuick.com Our Client is currently seeking a Customer Support-CBRE Our client is recognized as one of the leading worldwide providers of IP-based communications services to businesses and consumers. Our client has partnered with ASK staffing to find a (Customer Support-CBRE) for a (24 months)position working out of their facility in (Atlanta, GA 30324) PROJECT NAME CBR...
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IBM Global Business Services currently has immediate opportunities for experienced SAP Utilities Consultants, Project Managers and Associate Partners (Industry Specific Solution Utilities (IS-U), CR&B, Enterprise Asset Management (EAM)). IBM is the market leader in delivering solutions for Utilities of all types. For example, in the smart grid market, IBM formed its Global Intelligent Utility Netw...
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Department: Customer Support Reports To: VP Sales, North America + Chief Operating Officer Location: Alpharetta/Milton, GA Planorama is recognized as the worldwide leader in supplying image recognition services to retailers and manufacturers with over 60 clients in 18 countries. Our mission is to help retailers and CPG companies save time and reduce costs through hi-tech, innovative solutions. Pla...
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Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients. We are seeking to add a highly qualified individual to our staff as Service Manager. Job Description The Service Manager is to provide guidance and management oversight to the service team in an effort to ensure that the corporate objectives are met, maintai...
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• Answer in-coming telephone calls via the IPCC, monitor in-coming E-mail, log and track incidents and work orders into the Service Center Mgmt Tool and ensure the following call management Service Levels are consistently met: • Speed-to-Answer 90% of calls within the first 60 seconds • Monthly abandoned calls ratio not to exceed 5% • Password Reset (25-30 a month) • Log the incident / work order ...
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Managed Security Services (MSS) is seeking an energetic and creative leader with information security experience to serve as the delivery leader for Managed Security Services throughout North America. The Delivery Leader is responsible for service delivery and quality, resource and capacity management, talent development, new business pursuits, and executive briefings. The Delivery Leader will col...
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M9 Solutions is opening a new position of Account Manager within the company that will offer an exciting career path full of growth and opportunity. Position Description: The Account Manager serves as both the Client Portal Manager & Manager over Vendor Managed Accounts (VMS) for M9 Solutions. This role will have Account Management responsibility over under-optimized accounts with an incentive pro...
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Send resume to 42707@accuick.com About the Company: Our client is the leading Internet access and communication service provider since around two decades. With a reputed name in the market and award-winning customer service record, this network providing company is known to give their customers many options for internet connections as well as system protection. The high-end technology and well-man...
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TMX Finance Help Desk Technician- Tier II TMX Finance is one of the largest, fastest growing and most profitable consumer specialty finance companies in the United States. Our family of brands includes TitleMax, TitleBucks, TMX Credit and InstaLoan. TMX Finance has over 1,000 stores in 12 states and has aggressive growth plans to double in size over the next five years. The rapid growth of the com...
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Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients. We are seeking to add a highly qualified individual to our staff as Field Technician. The ideal candidate will have the ability to solve technical problems, be able to multitask, prioritize tasks, and pay attention to detail. You must also have excellent com...
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Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients. We are seeking to add a highly qualified individual to our staff as Field Engineer for our Atlanta Office. The Field Engineer will spend approximately 70% of the time in the field providing support to clients. The ideal candidate will provide excellent suppo...
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Century Solutions Group, Inc. is an IT Solutions company providing information technology support and solutions to a wide variety of clients. We are seeking to add a highly qualified individual to our staff as Helpdesk Engineer in our Tyrone Office. The ideal candidate will provide excellent support to clients to ensure stable and reliable operation of their systems. This will include providing re...
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L-3 Display Systems Would you like to join a global leader in the design, development and manufacturing of ruggedized display and processing systems for the world's most advanced applications? We design products using the latest engineering tools and provide an innovative engineering environment. Our vision is to provide the best value for our customers by investing in and evolving our products. T...
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Send Resume to 42731@accuick.com About the Company: Our Client is one of the nation's premier transportation companies specializing in freight railroading. With operations of approximately 20,000 route miles in 22 states and the District of Columbia, Our Client serves every major container port in the eastern United States, and provides efficient connections to other rail carriers. Our Client has ...
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JOB DESCRIPTION Title: Client Support Manager Department: Operations Reports to: Vice President of Operations Status: Full-time Location: Duluth, GA Summary: The Client Support Manager is responsible for supervising the Help Desk Support team and to raise the expertise and efficiency to support our hardware and software technologies. In addition, this position will manage timelines and ensure the ...
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Job Summary The OSS Technician is primarily responsible for providing technical support for all On-site Support Services in steady state and for project related work. Principal Responsibilities: (Essential Function) • Maintain, troubleshoot, and provide technical support for workstations. • Provide solutions to meet client needs. • Install hardware and/or software including Blackberry’s. • Provide...
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The Company: iQuadra Information Services LLC., is a Development, Technology, and Research consulting company, founded by highly experienced and qualified team, focusing on strategic consulting & streamlining Enterprise Business processes and Technology processes using highly efficient solutions in terms of performance and longevity, with cost effective services. iQuadra provides technology and in...
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Please send resume to 42674@accuick.com Our client is currently seeking a Oracle Applications DBA Our client is a 6 billion dollar fortune 500 company with and a market leader in self-service kiosk, our client is at the center of the self-service revolution, strategically poised between consumers who demand fast, easy and convenient options, and businesses intent on increasing revenues, building c...
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Do you love solving complex business challenges with technical solutions? We are hiring a Senior Consultant – Business Analyst to work with our health insurance clients to customize and configure our enterprise software solution. You will lead Associate Consultants through the FLC of delivery. Up to 50% travel in the US is required (although typical travel is about 25%). Colibrium Partners is a pr...
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Pomeroy, a Top 50 VAR, is hiring for its Special Teams' business development initiative. You will be given extensive training, a fast track to opportunities, career growth and further rewards for your efforts! Multiple markets. You will be responsible for driving Information Technology sales into new accounts. We service larger SMB customers, Fortune 1000 and state/local accounts for sourcing of a...
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Kenexa is a leading SaaS (Software as a Service) provider of business solutions for human resources. The company helps global organizations multiply business success by identifying the best individuals for every job and fostering optimal work environments for every organization. For more than 20 years, Kenexa has studied human behavior and team dynamics in the workplace and has developed software ...
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Overview: Performs service, repair and/or installation of company product(s) including system hardware, software, and PC's. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines mos...
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Performs on-site or in-house servicing, repair and/or installation of company product(s) including system hardware and software, PC's, and networking/wireless networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service related problems. Diagnoses mechanical, hardware, software and systems failure...
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Job Purpose: Repairs and maintains office equipment by performing diagnostic tests; cleaning, repairing, or replacing parts and components; maintains parts and supplies inventory. Duties: * Plans office equipment service work by studying complaints and requests; planning, routing, and confirming service appointments. * Maintains office equipment parts and supplies inventory by checking stock; anti...
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