Full-Time General Service Technician jobs in the IT & Software Development category and Telecommunications Services industry

Mutual Telecom Services d/b/a Black Box Network Services is recognized by Nortel as their fastest growing Elite Partner. Come join a team that sets the standard for superior performance as recognized by our customers across the globe. Education/Experience: The successful candidate shall have a minimum of a Bachelors degree or equivalent years of experience providing technical IT support in a corpo...
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GENERAL PURPOSE The RROC Tier I Technicians primary function is to conduct first level technical troubleshooting, ticket creation, and first call resolution. Working in a call center environment, they are responsible for answering incoming customer calls and providing excellent customer service. . SUPERVISION RECEIVED Works under the supervision of the RROC Supervisor. SUPERVISION EXERCISED None E...
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West River Telecom’s Hazen Office has an opening for an Internet/Data Technician Job Responsibilities: Provide technical support to customers for all devices connecting to the internet; assist with maintenance and updating of customer’s PCs and company equipment; assist in and/or teach educational classes for customers; and assist with various other duties of the Internet Department. Qualification...
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GENERAL JOB REQUIREMENTS This position requires the ability to independently work at a customer site. The candidate must work well with customers and be able to present and conduct himself in a professional manor. He/she must be technically versed in basic telephony: dial tone lines (POTS) ,PRIs, SIP, VOIP, DS3 and T1 base services, basic data/Internet applications, IAD and router configurations/p...
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ABOUT US ALLO is bringing the newest technology to communities of Western Nebraska – fiber optics. As a local company, we pride ourselves in outstanding customer service, being hassle free, and surpassing expectations for our customers. We are always looking for talented individuals, like you, to help us carry on our strong traditions and educate community members about the fastest, most reliable ...
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GENERAL PURPOSE The RROC Tier I Technicians primary function is to conduct first level technical troubleshooting, ticket creation, and first call resolution. Working in a call center environment, they are responsible for answering incoming customer calls and providing excellent customer service. . SUPERVISION RECEIVED Works under the supervision of the RROC Supervisor. SUPERVISION EXERCISED None E...
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GENERAL JOB REQUIREMENTS This position requires the ability to independently work at a customer site. The candidate must work well with customers and be able to present and conduct himself in a professional manor. He/she must be technically versed in basic telephony: dial tone lines (POTS) ,PRIs, SIP, VOIP, DS3 and T1 base services, basic data/Internet applications, IAD and router configurations/p...
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GENERAL JOB REQUIREMENTS This position requires the ability to independently work at a customer site. The candidate must work well with customers and be able to present and conduct himself in a professional manor. He/she must be technically versed in basic telephony: dial tone lines (POTS) ,PRIs, SIP, VOIP, DS3 and T1 base services, basic data/Internet applications, IAD and router configurations/p...
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Responsibilities This position works as a member of the Technical Support /Services team. Typically, the incumbent will require close supervision and a significant amount of training. However, it is expected that the Member of Technical Staff will increasingly demonstrate the ability to work independently. Works as a team member on small to intermediate size technical projects of low to average co...
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GENERAL PURPOSE The Network Services Tech III - Transport requires system knowledge in the installation, maintenance of fiber optic systems, digital cross connect systems, and network monitoring tools (i.e. INC). Candidate will be required to work with the engineering and provisioning department to bring new FOTS systems on-line and to meet daily customer requirements. SUPERVISION RECEIVED: Works ...
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Network Engineer (Downtown Pittsburgh) Full Service Network is one of the fastest growing telecommunications companies in Pennsylvania providing residential and commercial phone and Internet service. We seek a hardworking Network Engineer/Technician, who satisfies the prerequisites below, to work in our Downtown Pittsburgh, U.S. Steel Tower location at 600 Grant Street. Primary Duties Responsible ...
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Position: ERA Specialist 1 (Network Support/HelpDesk) Client of Modis: Major Telecommunications Service Provider Location: Greenville, SC Category: Telecommunications Job Description: Support Technician I positions support all Enterprise Business customers and performs initial troubleshooting and incident creation across all Enterprise products. In this position technicians are expected to manage ...
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GENERAL PURPOSE The Analyst will evaluate chronic accounts (three or more closed tickets within 90 days) for retail and premier customers under TPAC and Customer Chronic category. This position is responsible for analyzing ticket issues and determining solutions to improve serviceability and reliability of the product for the customer. The Analyst will work with the RROC managers/supervisors to en...
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