Escalation specialist 2 client research jobs in the Computer & IT Services industry

Seterus, Inc. is seeking a Retention Team Lead who will oversee staff to ensure that all customer requests are processed efficiently and within the quality standards. The incumbent implements proper controls to manage losses. He/she oversees a department of approximately 10-18 individuals with latitude to determine policies and procedures directing the flow of the department. ESSENTIAL FUNCTIONS: ...
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IBM is leading the way to a whole new generation of intelligent systems and technologies, more powerful and accessible than ever before. Be a part of our progress as an Infrastructure Specialist. Partner with some of the best minds in the industry, and apply your technical know-how to manage and operate IT hardware, software, communications and/or application solutions. You'll manage the resources...
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Seterus, Inc. is seeking a Knowledge Management Analyst who will provide technical direction and coordination of the design, implementation, maintenance and effective utilization of overall systems, procedures, and business process projects for a function at a large location. Interfaces with other functions, locations and headquarters for total functional systems, procedures, and business process ...
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Seterus, Inc. is currently seeking a talented Sr. DB2 Database Administrator to participate in the design, deployment and support of the DB2 infrastructure previously implemented, and being rolled out in the near future. Ideally, candidates should have 6+ years of DB2 administration experience and be able to serve as a mentor. Essential Functions 1. Analyze, modify, and design database environment...
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Seterus, Inc. is seeking a Delinquency Management - KYOCC Coach who will design, implement, maintain, and coordinate major systems, procedures, and business process projects in a function. Integrates assigned projects into current and planned systems. Interfaces with other locations/headquarters on assigned projects. Provides technical direction to less experienced personnel. 1. Plans, designs, im...
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Description Customer Service / Client Support Specialist We are currently seeking an entry-level Customer Service / Help Desk Representative. STRONG customer service skills are required. This individual will be a part of an award-winning and dynamic customer-facing team whose challenge is providing exceptional customer service and service resolutions via multiple channels in a complex software/har...
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The Business Analytics & Optimization (BAO) Unstructured Data/Text Analytics Consultant is accountable/responsible for the successful delivery of cutting-edge semantic solutions, using Natural Language Processing (NLP), Ontology modeling and Triple Stores for data storage. Experience with fundamental JEE concepts and design patterns are required. The ideal candidate has experience as an IT Special...
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The Business Analytics & Optimization (BAO) Unstructured Data/Text Analytics Developer is accountable/responsible for the successful pre-sales and delivery of cutting-edge semantic solutions, using Natural Language Processing (NLP), Ontology modeling and Triple Stores for data storage. Experience with fundamental JEE concepts and design patterns are required. Working face to face with clients to l...
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IBM has your long-term professional life in mind. What's your passion? Learn new skills, work across different disciplines or move into new challenges. It's possible with our award-winning, customized professional development and leadership training IBM has opened a new technology service delivery center in Columbia, Missouri providing high-value information technology services to IBM customers. T...
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This position is located on site in Dubuque, IA. No remote work is available. IBM's Dubuque Delivery Center in downtown Dubuque, Iowa is seeking Technical Support Specialists responsible for providing support for problem, change and work tickets for application monitoring support operations for the ITCAM (Tivoli Composite Application Monitoring) product. Incumbent assesses situation to determine p...
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Remote work is not available. All work is conducted at IBM's Dubuque, Iowa Domestic Delivery Center. Relocation to Dubuque, Iowa is required and reimbursement is not provided. IBM's Domestic Delivery Center in downtown Dubuque, Iowa is seeking Technical Support Specialists responsible for application monitoring support using the ITCAM (IBM Tivoli Composite Application Manager) product. Successful ...
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. TAD PGS, INC. is currently seeking a Acquisition Specialist for one of our clients in San Diego, CA. *Must have a Secret Clearance* Position Description: Mid-Level Acquisition Specialist to assist MDA and DCGS-N Inc 2 with general acquisition & program management, with a focus on DCGS-N requirements management. The program will follow an agile development approach, requiring streamlined/innovati...
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Seterus, Inc. is seeking a Delinquency Management Call Team Agent who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. Thi...
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Seterus, Inc. is seeking a Loss Mitigation Call Team Agent who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. This may a...
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The Project Coordinator is responsible for proactively managing Kenexa clients' and the corresponding products and services. The products that this individual will be responsible for supporting and consulting around are Kenexa Selector, Kenexa Prove It, Kenexa 2xAssess, and Kenexa Interview Builder. This will range from standard system utilization questions to consulting with the client regarding ...
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Seterus, Inc. is seeking a Delinquency Management Call Team Agent who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. Thi...
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Seterus, Inc. is seeking a Delinquency Management Agent who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. This may also...
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Seterus, Inc. is seeking a Delinquency Management Call Team Agent who will be responsible for any/all of the following: preparing and submitting loan closing or set-up packages, ensuring compliance with appropriate regulations and standards, monitoring payments of newly funded loans, ensuring timely release of wires to title companies, rate lock support, loan funding, and post closing/funding. Thi...
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IBM Global Business Services - Help Make the World Work Smarter The world is getting smarter, triggering unprecedented change. IBM's unparalleled ability to bring together deep business insight, advanced research, analytics, and technology enables IBM Global Business Services to help position its clients for the future. Whether through proven roadmaps and frameworks developed across 17 industries ...
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IBM's Delivery Center opened in downtown Dubuque, Iowa is seeking Technical Support Specialists responsible for providing support for problem and change tickets for client server support operations surrounding the Commercial Web Middleware infrastructure. Incumbent assesses situation to determine problem facing the client. Problems are not routine or standardized and the creation of documentation ...
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This position is located onsite in Dubuque, IA., no remote work is available. IBM's Delivery Center, in downtown Dubuque, Iowa, is seeking talented Malware Support Specialists that come on board to be responsible for installing and maintaining enterprise wide Anti-Virus and Personal Firewall implementations to aid in determining problem facing the client. In this role, problems are not routine or ...
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Remote work is not available. All work is conducted at IBM's Dubuque, Iowa Domestic Delivery Center. Relocation to Dubuque, Iowa is required and reimbursement is not provided. IBM's Dubuque Domestic Delivery Center is currently seeking SAP Basis Technical Support Specialists. IT Specialists in this job role will have expertise in one or more server technologies, including different hardware archit...
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Remote work is not available. All work is conducted at IBM's Dubuque, Iowa Domestic Delivery Center. Relocation to Dubuque, Iowa is required and reimbursement is not provided. IBM's Domestic Delivery Center, in downtown Dubuque, Iowa, is seeking talented Malware Support Specialists that come on board to be responsible for installing and maintaining enterprise wide Anti-Virus and Personal Firewall ...
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Seeking highly motivated individual that will provide remote technical software/hardware and problem management support Storage customers. The candidate will be responsible to deliver the specific requirements for clients that can vary from Base Storage to Premium Storage. Candidate must have excellent PD/PSI skills in the area of storage related products. Candidate will use technical and negotiat...
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Help Desk Specialist, Associate STG has an immediate opening for a Help Desk Specialist at Adelphi, MD for the Army Research Lab. Responsibilities: Provides telephone, online and in-person technical customer support to resolve software and hardware issues on PC desktop and laptops in a DoD environment. The technician will be working in on Microsoft Windows 7 machines, supporting a wide variety of ...
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