Engineering Manager jobs in the Customer Support & Client Care category

The Engineering Development Group (EDG) hires entry level Engineers (MS and PhDs). The EDG Manager coaches the individual by identifying and developing their technical, professional, and personal skills for a successful technical career at MathWorks. As a manager in EDG, the qualified candidate will manage 10-12 Engineers. Responsibilities of this person will focus on: - career development of entr...
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The manager will mentor and guide entry-level computer scientists by identifying and helping them develop their technical, professional, and personal skills for a successful software development career at MathWorks. The qualified candidate will manage 10-15 team members. Responsibilities Provide ongoing coaching on career advancement opportunities for the growth and development of team members Est...
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Purpose: The purpose of this position is to be the Revitas point of contact for customer issues and drive customer satisfaction for assigned customers. Building a satisfied customer base directly contributes to increased sales opportunities and a higher maintenance & support renewal rate. This is a key position that when executed well, directly impacts the bottom line of Revitas. Responsibilities:...
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. Adecco Engineering & Technical is looking for a Customer Service/Logistics Team Lead for a direct hire job in Westlake,OH. This Team Leader will direct the daily activities of the Worldwide Order Desk team. This department’s mission is to process customer purchase orders quickly and accurately, and ensure that orders are fulfilled on-time. This person will drive customer service to excellence by...
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TITLE: EMC RSA SECURITY TECHNICAL SUPPORT ENGINEER (RSA DATA LOSS PREVENTION PRODUCT SUITE) GENERAL SUMMARY Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Customer issues may be received by Support Centers through voice initiated technical calls from RSA Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Us...
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Position Responsibilities: The Technical Program Manager (TPM) acts as technical liaison between the CWMA on contract ITT46 and the Verizon Program Office. The TPM develops business continuity plans, solution optimization plans and network optimization plans for the client. The TPM is also responsible for developing Risk Management strategies & proactive Service Improvement plans relative to Servi...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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LOCATION: Based in Tijuana, Mexico REPORTS TO: Customer Service Manager PAY STATUS: Full-Time / Contract Job Description: The Cencorp Field Service Engineer will be tasked with supporting all aspects for customers to use Cencorp PCB processing machines. This position requires occasional international travel. The FSE performs responsibilities in an efficient manner as to maximize productivity, prod...
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Responsibilities: This position is to support the daily interactions in Field Service for Latin America. The qualified applicant will participate in daily operation of the region, provide support to customers, Field Service Engineers and Field Service Managers. IN the position you will also handle all customer inquiries with regards to the equipment, some of which includes: Log and manage service ...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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HB Communications, Inc., founded in 1946, has spent over 60 years providing innovative methods for collaborative communications. The recipe for HB’s consistent growth is a unique ability to provide expertise in a wide range of audio and visual technology. From headquarters in Connecticut and offices in Massachusetts, New Jersey, Vermont and Rhode Island, HB has focused company growth by partnering...
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DUTIES AND RESPONSIBILITIES Under general supervision: PARTS QUOTATIONS a. Respond to requests for quotations from customer in a timely fashion. Quotation includes, but is not limited to: pricing, delivery schedule, and recommended parts. b. Ensure quote documentation is accurately processed, distributed and released to appropriate parties in a timely manner. c. Prepare permanent quote documentati...
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SPECTRUM TECHNOLOGIES USA, Inc. Position: Customer Support Engineer Location: 3934 Sandshell Drive Fort Worth, Texas 76137 Territory: North and Central America Reports to: Customer Support Manager, North America Company Profile: Spectrum Technologies PLC - the company at the leading edge of laser wire processing technology. The global leader in industrial laser technology for applications in advan...
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* This position is for 3pm – Midnight, with potential opportunities to move to a different shift as business needs dictate * * Requires proficient command line knowledge of MySQL and Unix or Linux* Kiva Systems was recently acquired by Amazon.com and we are continuing to experience high growth. We are seeking talented and motivated individuals to join our Technical Support team. The team is respon...
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We Build Careers As Strong As Our Products Pelican Products is not only the global leader in the design and manufacture of advanced lighting systems and virtually indestructible cases for protecting valuable equipment-it's a great place to work. We're looking for team members who take pride in creating and manufacturing products that are preferred by professionals (including fire fighters, law enf...
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For immediate consideration for this position please apply directly at the following link: http://ch.tbe.taleo.net/CH09/ats/careers/requisition.jsp?org=WALZGROUP&cws=1&rid=145 Job Description: Technical Support Level II Representative Reports to: Manager, Customer Service Department: Client Services Location: Temecula, CA Status: Non-Exempt, Full Time ABOUT WALZ Walz Group is the nation’s premier ...
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Job Family Summary Clinical Risk Coordinator represents the customer facing department responsible for post-market surveillance, signal detection (complaints, adverse events), field corrective action/recall management, domestic and international customer and agency notifications/communication, failure investigation/root cause problem solving, and risk management in compliance with European Medical...
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*CONTINGENT UPON AWARD* DSCI is seeking to fill multiple positions for potential contract in Yongsan, South Korea. All positions are contingent upon winning the contract. All positions require a US Citizenship and the ability to obtain and maintain a Security Clearance. ALSP Technician: Responsible for the operation, and technical support of the ALSP suite. Responsible for any databases that may b...
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Field: Performs complex technical duties. Duties may include but are not limited to working in LD Terminals, customer premise, Local Node, Backbone Regen performing maintenance, site surveys, installation, test & turn-up, fiber locates and preventive maintenance. May be required to perform fiber splicing or cable terminations. Technicians may receive direction or work from multiple organizations i...
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Bitcentralis a recognized innovator of Television News content production, distribution and aggregation solutions. For over 20 years, Bitcentral has demonstrated a unique ability to develop and deploy revolutionary technologies for leading content producers. Bitcentral integrates a hardware and software system platform for Television News stations to playback and archive their video, and we are lo...
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In anticipation of ongoing growth in 2013 and beyond, Endeavor is seeking to add Tier II Service Delivery Specialists to its Atlanta-based Technical Access Center (TAC) which provides technical support assistance to a field force of thousands of Field Engineers located throughout all 50 U.S. states, Canada, Mexico, and the Caribbean. If you are seeking a challenging, rewarding environment in which...
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Job Title: Product Service Supervisor Department: Production - Indirect Reports to: Production Manager Hours: 7:00 – 3:45 Are hours flexible: Within normal business hours Job Summary: This position manages the processes necessary to deliver high quality repairs and customer service. This position will require excellent phone and email skills, the ability to work with customers to ensure their need...
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