Engineer jobs in the Customer Support & Client Care category

COMPANY OVERVIEW: Vital A Toshiba Medical Systems Group Company, is a market leader in advanced visualization software solutions for physicians and healthcare specialists. The company's sophisticated technology gives radiologists, cardiologists, oncologists and other medical specialists’ productivity and communications tools that can be accessed throughout the enterprise and via the Web, anytime, ...
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SUMMARY A Technical Support Engineer is needed for our Allen, TX location. As part of JHA’s partnership with ARGO Data Resource Corp., we currently have opportunities for technicians in our Install and Support group. Responsibilities include assisting customer support agents with research, reviewing reported issues to determine cause, ensuring reported defects are properly documented, reviewing cu...
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For years, Cisco's vision has been to change the way the world works, lives, plays, and learns. Our vision is more relevant today than ever. We made the Internet what it is today. First, we focused on creating connectivity. Now, we're entering the Internet of Everything transition—an era where we'll help create unprecedented value by connecting the unconnected. The Internet of Everything is a glob...
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Technical Support Engineer - Shavlik (2 openings) Company Summary: We work in partnership with our customers to reduce IT complexity, protect and manage assets and enable IT organizations to provide a high level of service to their business. Our employees and partners strive to be the most proactive in the industry as we implement our customer focus strategy. That customer focus strategy is driven...
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A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. What you'll do as a Customer Engineer Three: Maintain & Install Networks and networking ...
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Join a growing team to participate in deployments, upgrades, and expansions and interface with line of business partners. ettain group has an immediate need for a Contact Center Engineer opportunity in Dallas, TX with an exciting Fortune 10 financial client. Requirements: · 3-5 years administering, maintaining Aspect eWorkForce Management · 3-5 years working in an outbound call center environment ...
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Job Summary: The Associate Integration Engineer will setup and resolve data-related issues for our Inventory products. This includes installing software, mapping data for use in our products, and resolving cases received from internal teams. The Associate Integration Engineer will serve as a Subject Matter Expert and work with both Internal and External clients.- Primary Duties: Monitor Salesforce...
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Multiple positions available Pinnacle Technical Resources, INC. Dallas, TX. Computer Programmer-Travel to multiple client locations nationwide to write, enhance, test, troubleshoot, maintain code using .NET Framework, ASP.NET, C#, VB.NET, JQuery, LinQ, WCF, JavaScript, VB Script, Ajax, JSN, XML. Work with reporting/ BI tools. Develop UI design using PL/SQL Queries. Mainframe Programmer- Travel to ...
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Accelrys, Inc. Position: Team Lead, Technical Support Engineer Location: San Ramon, CA, San Diego, CA Job Code: TLTSE Accelrys (NASDAQ:ACCL): Accelrys Inc., a global enterprise software company uniquely offers the industry’s only scientific informatics system that captures and enables more agile end-to-end scientific workflows, analytics and IP management to achieve better insights and outcomes fr...
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Accelrys, Inc. Position: Technical Support Engineer Location: San Ramon, CA, San Diego, CA or Bend, OR Job Code: TSE Accelrys (NASDAQ:ACCL): Accelrys Inc., a global enterprise software company uniquely offers the industry’s only scientific informatics system that captures and enables more agile end-to-end scientific workflows, analytics and IP management to achieve better insights and outcomes fro...
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Job Purpose: The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Managers and Financial Controllers. In addition, the position requires frequent interaction with Product Development and Cons...
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A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. What you'll do as a Customer Engineer Three: Maintain & Install Networks and networking ...
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A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. What you'll do as a Customer Engineer Three: Maintain & Install Networks and networking ...
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As a Technical Support Engineer, you will assist customers worldwide in analyzing, tracking, and solving issues related to PTC's Windchill and Creo product suites. In this role you will develop expert communication, presentation, customer service and PTC product skills as a result of working with customers worldwide. This position offers a candidate the opportunity to learn and use the world's lea...
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SPECTRUM TECHNOLOGIES USA, Inc. Position: Customer Support Engineer Location: 3934 Sandshell Drive Fort Worth, Texas 76137 Territory: North and Central America Reports to: Customer Support Manager, North America Company Profile: Spectrum Technologies PLC - the company at the leading edge of laser wire processing technology. The global leader in industrial laser technology for applications in advan...
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LOCATION REMOTE - Ft Lauderdale, FL JOB SUMMARY As a Customer Productivity Engineer, you will increase customer productivity by training them to utilize the software product and providing support for both technical and non-technical issues using remote methods. Through daily interaction with end-users, you will be responsible for building and maintaining excellent customer service relationships wi...
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SportsSignup is a rapidly growing Software-as-a-Service (SaaS) provider of online registration, eCommerce, and coach and volunteer background checking solutions for more than 2,000 sports organizations throughout the United States and Canada. The Customer Success Engineer (CSE) position has been added to our expanding team to help ensure our customers are receiving the attention, information, and ...
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Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. The Bilingual (Brazilian Portuguese/English) Sales Engineer will drive adoption of Apple products in commercial business accounts and will provide technical expertise to drive sales. Key Qualifications: •Brazilian Por...
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EVault, A Seagate Company, is seeking a Technical Support Engineer for its Salt Lake City office. This is an exciting time for EVault as our rapid expansion of operations in Salt Lake City is directly leading to many career growth opportunities. The Technical Support Engineer will provide a rewarding customer experience by promptly resolving technical issues for customers and partners of our data ...
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Associate Customer Engineer – GSAP The Global Services Associate Program (GSAP) hires candidates locally and trains them centrally. Our Associates are developed through a structured program that combines intensive training and on-the-job mentored experience. This intensive role based-training includes an introduction to the storage industry, best practices and methodologies and the EMC way of doin...
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TITLE: EMC RSA SECURITY TECHNICAL SUPPORT ENGINEER (RSA DATA LOSS PREVENTION PRODUCT SUITE) GENERAL SUMMARY Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Customer issues may be received by Support Centers through voice initiated technical calls from RSA Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Us...
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Position Title: EMC RSA Security Technical Support Engineer (Silver Tail Product Suite) EMC Corporation (www.emc.com) has acquired privately-held Silver Tail Systems (www.silvertailsystems.com), a leader in real-time web session security intelligence and behavioral analysis. Silver Tail will operate within the RSA Security division (www.rsa.com) and is expected to extend the capabilities of RSA’s ...
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EMC Corporation (www.emc.com) has acquired privately-held Silver Tail Systems (www.silvertailsystems.com), a leader in real-time web session security intelligence and behavioral analysis. Silver Tail will operate within the RSA Security division (www.rsa.com) and is expected to extend the capabilities of RSA’s security portfolio. The rapid evolution of malware and advanced online threats has left ...
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Global Payment Solutions consists of several unique and distinct lines of business: Cash and Logistics, Enterprise Content Management, Source Capture Solutions and Treasury Operations Solutions. The products within each of these business units consists of state of the art solutions that address the day-to-day needs of financial intuitions and other commercial entities to manage cash, process ACH t...
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SUMMARY A Technical Support Engineer is needed for our Allen, TX location. As part of JHA’s partnership with ARGO Data Resource Corp., we currently have opportunities for technicians in our Install and Support group. Responsibilities include assisting customer support agents with research, reviewing reported issues to determine cause, ensuring reported defects are properly documented, reviewing cu...
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