Customer Support Director jobs

Thumbtack's customer support needs are growing rapidly. We’re looking for someone who can lead, scale, and maintain high-quality customer support as our company expands. You’ll be leading a hard-working, energetic, and fun team that spans the globe: a group of 30 in the Philippines handles our email support, and a team of 10 in Las Vegas mans the phones. We’ve modeled our customer support culture ...
full job description

CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Director of Customer Support Saint Louis, MO; Saint Charles, MO Full-Time $120,000 - $140,000 Posted 5/21/2013 Steve Eskovitz is recruiting for this position. Email your resume to Steve Apply Job Details We have an outstanding career opportunity for a Director of Customer Support to join a leading St. Louis based D...
full job description

Job ID: 3892 Position Description: Brink’s, Incorporated is the premier provider secure logistics solutions, including transportation, ATM servicing, currency processing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a chall...
full job description

Job Overview Summary: Xfinity Signature Support (XSS) and Business Class Signature Support (BCSS) service offerings include technical support and equipment protection program for the number of home and business electronics devices that customers are connecting to Comcast services - like laptops, networking equipment, gaming consoles, Wi-Fi enabled smart phones and tablets. This service offers cust...
full job description

Job ID: 3856 Position Description: Brink’s, Incorporated is the premier provider secure logistics solutions, including transportation, ATM servicing, currency processing and other value added services to financial institutions, retailers and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a chall...
full job description

The National Director of Sales Support leads the overall (P&L) financial performance of strategy and projects that has a national impact. This includes the planning and directing of all sales, customer service and store owner relationships as well as merchandise sales, credit, other miscellaneous revenues, expense management and achievement of profitable revenue goals. The National Director has th...
full job description

• Are you a dynamic customer service leader with outstanding communication skills? • Do you excel at managing managers in a fast paced, ambitious environment? • Do you want to build a legacy of strong Customer Service via coaching and development? If you answered YES to all of these questions, then keep reading! As a Director, Client Experience Support for Sunquest, you will be responsible for dir...
full job description

Director – IT Sales and Customer Care Systems POSITION OVERVIEW Senior IT Management position reporting to the Vice President, Chief Technology Officer to lead systems development for company-wide Sales and Customer Care initiatives. This position will be responsible for providing strategic IT leadership and direction to the Sales and Customer Care functional areas while aligning to the overall IT...
full job description

Director of Application Support Perm General Responsibilities Ensure the Applications Support team delivers a professional, customer focused and high performing support service in line with agreed service scope and service levels Maintain and improve application and software support methods, standards, KPI’s and SLA’s Ensure any quality management processes to the team’s activities are followed (e...
full job description

Wolters Kluwer (www.wolterskluwer.com) is a market-leading global information services company. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare rely on Wolters Kluwers leading, information-enabled tools and solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wol...
full job description

This role is responsible for AT&T's application portfolio application platform management, Cloud solutions and external partner relationships/compliance. The Applications business area is both high growth and high visibility. Responsibilities include: Management of a team of 5-10 product managers responsible for the external Partner relationships, platform development and reliability, billing enha...
full job description

A rapidly growing company in the Medical Diagnostics field is currently searching for a Director of Customer Service. This company is located in the northern suburbs of Chicago. The Director of Customer Service will lead a team of Customer Service agents in the support of all account, physician and patient inquiries. This person will interface regularly with Sales, Engineering, Marketing and Clini...
full job description

. In this field-based position, the Director, MS One to One Infusion Support East reports to the Senior Director, MS One to One Infusion Support within the Patient and Provider Services team of the MS Business Unit. The Director, MS One to One Infusion Support East will be responsible for building a field-based Infusion Support team to support the commercialization of Lemtrada (alemtuzumab). Under...
full job description

. In this field-based position, the Director, MS One to One Infusion Support West reports to the Senior Director, MS One to One Infusion Support within the Patient and Provider Services team of the MS Business Unit. The Director, MS One to One Infusion Support West will be responsible for building a field-based Infusion Support team to support the commercialization of Lemtrada (alemtuzumab). Under...
full job description

Director Supply Chain Support Position Description: · Set objectives and develop initiatives for Distribution Support staff department directors and managers. Supervise individuals responsible for those departments. Direct, train, evaluate, counsel, and motivate those individuals and their respective staff. · Work with directors of all departments outside distribution on process improvement initia...
full job description

Family-owned Foster Farms is a 2.5 billion dollar food company and employs more than 12,000 employees across the United States. We are committed to providing consumers with the highest-quality, best-tasting products in the marketplace. We are currently looking for a strategic and dynamic Director of Customer Development. Essential Job Functions 1. Manage corporate trade spend budget. Develop, exec...
full job description

DIRECTOR OF CUSTOMER SERVICE A fast growing U. S. subsidiary of International Greetings, PLC, a manufacturer of gift-wrap, stationery & greeting products, is searching for an experiencedDirector of Customer Operations to work from its manufacturing and distribution offices in Midway, Ga. The Midway offices are located just south of the beautiful city of Savannah. In this key staff position, this i...
full job description

With fiscal year 2011 sales of $50.2 billion, Lowe's Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,745 home improvement stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe's is the second-largest home improvement retailer in the world. For more information, visit Lowes.com. For over 60...
full job description

Director of User Support Services The Director of User Support Services provides leadership, management and oversight of the User Support Service operations and plays an integral role in structuring the department to provide the most efficient and effective customer service model which encompasses various aspects of technical support including, but not limited to, Help Desk operations, field techn...
full job description

Charles River Apparel is growing and searching for an experienced Director of Customer Care and Inside Sales based in Sharon, MA. The Director of Customer Care and Inside Sales will lead and direct the Customer Service and Inside Sales teams with the intent of exceeding sales revenue while, maintaining exceptional customer service support. The Director will direct and oversee all aspects of the or...
full job description

Description: United Clinical Services Market Medical Director The Market Medical Director has accountability for ensuring that UHC Clinical Services (UCS) initiatives focusing on appropriate hospital utilization, affordability, clinical excellence, growth and focused improvement are implemented and successfully managed to achieve goals. This position is responsible for clinical leadership and exec...
full job description

Description This position is responsible for successfully positioning and messaging CSC's Service Management Offerings, partnering closely with the Offering Managers and the Offering Lifecycle Management (OLM) process to create repeatable, packaged offerings. Specific responsibilities include developing the value proposition, messaging hierarchy and competitive positioning; creating sales and mark...
full job description

Description This position is responsible for leading a marketing team to successfully position and message CSC's Data Center & Platform Offerings, partnering closely with the Offering Managers and the Offering Lifecycle Management (OLM) process to create repeatable, packaged offerings. Specific responsibilities include developing the value proposition, messaging hierarchy and competitive positioni...
full job description

Clinical Solutions, a part of Wolters Kluwer Health, a division of Wolters Kluwer, develops and sells drug and medical information tools that are integrated into the pharmacy, hospital, insurer or healthcare vendor's information systems, or used as stand-alone products. From diagnosis to documentation, our clinician-designed software solutions deliver best practices, clinical evidence and workflow...
full job description

Posting date: March 21, 2013 The BioPharma Services Division (BSD) of Thermo Fisher Scientific Inc. is the world leader in expediting drug research and delivering patient hope. A highly successful and high growth division, BioPharma Services employs approximately 4,000 dedicated individuals globally providing world class pharmaceutical and biopharmaceutical solutions including clinical trial packa...
full job description