Customer Support & Client Care category and Telecommunications Services industry jobs

Concero Resources is seeking multiple Work-from-Home Customer Care Professionals for direct employment with our client who is an extremely stable and nationally respected organization. The successful candidates will possess outstanding verbal and written communication skills coupled with the ability to work in their home office with little direct supervision. Position Overview In this role, you wi...
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Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their bu...
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Provisioning Specialist Location: New York City Min Experience: 5+ Years Compensation: $45 - $60K Based on Experience Transbeam is one of the fastest growing, network-based providers of carrier-class Ethernet (including EOC, EOF and GigE) and high-capacity data services primarily in the Northeast and nationwide. Transbeam also provides VoIP, HPBX and CLEC voice solutions to carrier and business cu...
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A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. What you'll do as a Customer Engineer Three: Maintain & Install Networks and networking ...
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A Customer Engineer Three installs and maintains customer networks which can include wiring extensions, modem configurations, racking network routers & switchers, and test and turn-up activities. Will need to work closely with remote tier 1 - tier 3 data engineers for testing and problem isolation/remediation. What you'll do as a Customer Engineer Three: Maintain & Install Networks and networking ...
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LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with AT&T as a Customer Services Specialist can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities. AT&T offers a competitive salary, company provided vehicle and tools and benefits that include medical, dental, paid vacation, and more! Our Customer Services Specialists connect, rearrange...
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Req# 139046BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 138984BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 139032BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 138932BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 138968BR Position Title Technical Consultant Part time Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost ...
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Req# 139029BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 139112BR Position Title Lead Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effec...
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Req# 139070BR Position Title Lead Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effec...
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Req# 139094BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Req# 139130BR Position Title Technical Consultant Position Summary Provides support to customers on operational or maintenance aspects of equipment. Performs in-house servicing and repair of company&s wireless products. Serves as customer contact on service related problems. Diagnoses mechanical, hardware, software and systems failures, using established procedures. Determines most cost effective ...
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Customer Service Rep - Waukesha / Milwaukee, WI-CUS000564 Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. This is no ordinary call center. This is a U.S. Cellular Customer Care Center. A place where you get outstanding training, work in a culture that encourages career growth, and...
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Responsibilities With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, you'll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of cust...
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Overview: The Contact Center Consultant will support Account Executives with pre-sales issues, provide Contact Center assessment support and serve as a subject matter expert for assigned products Will also assist with business development activities that are related to contact centers and areas where the Contact Center Consultant is a subject matter expert. Responsibilities: • Support SPS Account ...
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Customer Service Representative, Knoxville, TN-CUS000553 Enthusiasm should be expressed in all you do. U.S. Cellular associates take pride in the enthusiasm they show every day towards serving our customers with excellence. This is no ordinary call center. This is a U.S. CellularCustomer Care Center. A place where you get outstanding training, work in a culture that encourages career growth, and e...
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Whitlock is a global leader in AV integration, videoconferencing solutions and managed services. We help clients maximize, standardize and protect the value of their audiovisual technology investments. Whitlock has 25 locations across the U.S. and is a founder and partner in the Global Presence Alliance (www.global-presence.org), which provides systems integration, standards, quality control and s...
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Whitlock is a global leader in AV integration, videoconferencing solutions and managed services. We help clients maximize, standardize and protect the value of their audiovisual technology investments. Whitlock has 25 locations across the U.S. and is a founder and partner in the Global Presence Alliance (www.global-presence.org), which provides systems integration, standards, quality control and s...
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Whitlock is a global leader in AV integration, videoconferencing solutions and managed services. We help clients maximize, standardize and protect the value of their audiovisual technology investments. Whitlock has 25 locations across the U.S. and is a founder and partner in the Global Presence Alliance (www.global-presence.org), which provides systems integration, standards, quality control and s...
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JOB SUMMARY Responsibilities include a high level of proficiency and detailed knowledge of telephony operations , high speed internet and networks as well as experience building, implementing and troubleshooting call features, LNP, E911, and an in depth knowledge of Local Exchange Routing Guide and MSAG & ANI/ALI requirements needed to support E911. This provisioning specialist is able to navigate...
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DO YOU FILL THE BILL? Great With Numbers. Awesome with People. When XFINITY customers have a billing question, it's up to you to help turn a potentially unhappy situation into an awesome, feel-good experience. This takes diplomacy, a reassuring tone, and sense of ownership over the problem and its resolution. And, of course a thorough understanding of the ins and outs of our billing systems, produ...
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