Full-Time Customer Service Representative jobs in the Customer Support & Client Care category and Healthcare Services industry

CSC Manager – Bilingual (English, Cantonese and Mandarin languages) POSITION SUMMARY:The Customer Service Center Manager shall have responsibility for managing the Customer Service Center, including, but not limited to, general member servicing, service resolution, handling escalated issues or complaints, enrollment issue/discrepancy resolution, assigning the daily, weekly and monthly customer ser...
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Health Plans Inc., a Harvard Pilgrim Health Care Company, is the region's largest Third Party Administrator. Health Plans provides a comprehensive range of claims and care management strategies to ensure that our clients’ goal of high quality, cost effective health care for their employees is met and exceeded. We specialize in providing claims processing and care management services to clients tha...
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POSITION SUMMARY: The Manager, Customer Service Center is responsible for overseeing the daily operation of a high volume Customer Service Center (CSC) providing expertise and customer service support to members and providers in an inbound facility including supervision of Team Leads, Support Staff, and Customer Service Representatives (CSRs). The Manager, Customer Service Center will ensure that ...
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