Customer service representative ep customer srvc rep jobs in the Banking industry in Narragansett, Rhode Island

Seeking Insurance Agents/Insurance Sales Professionals, Entry Level Sales and Experienced Sales Professionals! Bankers Life and Casualty Company has offered challenging and rewarding insurance sales opportunities for 130 years with branch offices nationwide. Bankers specialize in serving the growing senior market, offering solid insurance protection and top quality service that have made Bankers a...
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Seeking Insurance Agents/Insurance Sales Professionals, Entry Level Sales and Experienced Sales Professionals! Bankers Life and Casualty Company has offered challenging and rewarding insurance sales opportunities for 130 years with branch offices nationwide. Bankers specialize in serving the growing senior market, offering solid insurance protection and top quality service that have made Bankers a...
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Responsibilities Purpose: Manage, coach, and motivate the HLS mortgage/equity production team. Provide leadership and direction and promote teamwork and professionalism. Analyze and implement strategy for increasing unit’s performance. Develop, implement and monitor workflow improvement initiatives to meet division goals. Serve as consultant or subject matter expert to senior management or project...
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Responsibilities Description of Function: Overall responsibility for the Home Lending Solutions Mortgage/Equity Production Teams. Manage, coach and develop team members at all levels. Demonstrate leadership and professionalism at all times. Monitor pipeline to improve customer experience. Improve turn-time results. Partner with other business lines to maximize efficiencies. Review daily reports to...
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Our client, a well-known financial services company in Cranston, RI is seeking customer service representatives for multiple contract opportunities. The successful individuals will need superior communication skills with the ability to multitask and work well in a fast paced environment. This is an excellent opportunity to get your foot in the door of a leading insurance and financial services fir...
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Responsibilities The Contact Center Group Leader/Regional Manager reviews and contributes to the development of business plans, operational procedures and systems which support the division’s long-term, strategic objectives and will build and foster strategic alliances across the organization. Motivates and coaches others to achieve results and maximize personal potential by providing ongoing feed...
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Responsibilities The Client Service Specialist possesses strong and in-depth knowledge of RBS Citizens Treasury Solutions product capability and thorough understanding the customer needs, effectively cross sells transaction banking products to meet the customer needs. He/she delivers a best in class customer service experience, ensuring client satisfaction and the retention of our clients. He/she ...
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Responsibilities The Contact Center Workforce Analyst is responsible for optimization of agent level staffing in order to ensure effective call route execution and consistent adherence to desired customer service and service level expectations. This role focuses on the analysis of the key factors driving staffing needs and labor costs and makes recommendations that assist in maximizing contact cen...
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Responsibilities The Sr. Implementation Trainer provides technical expertise and training for new and existing customers on Treasury Solutions Cash Management and Commercial Card services including CenterSuite; SmartData; BusinessAccess/CreditCare; TSYS, Money Manager GPS, EZ Deposit, Lockbox Image, ACHieve Access, SweepNet, EDI, and all incoming/outgoing File Transmissions. He/she will work close...
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Responsibilities The Information Technology Project Manager manages projects of medium size and complexity within the Technology Services Program portfolio. The primary focus of the Project Manager is the delivery of benefits by leading project team towards achieving predetermined goals and results in alignment with the organization’s stated strategy for Technology Risk & Control Programs. Primary...
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Responsibilities Emphasis on outbound calling is the primary responsibility (75+ %) of this position for generating new consumer deposit and loan accounts. Will also take part in retention calling efforts, problem resolution, and other efforts related to the Top Customer and Gold Account programs. Performance will be measured on minimum number of leads dialed/hour, minimum threshold of application...
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Responsibilities Retail Sales Agent II responds to diverse incoming customer and colleagues calls/requests for new deposit and lending accounts. The successful candidate will use well developed selling skills to recognize customer needs and sell the appropriate bank consumer product line. Promptly answer telephone calls and Web inquiries in an ACD call center and demonstrate an ability to recogniz...
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Responsibilities CCO Investment Services Corp. is responsible for providing a complete line of investment and insurance products and functionality to our Financial Consultants and our clients. The primary function of an Operations Specialist is to perform all aspects related to the operational needs of a broker dealer. These tasks include, but are not limited to; New Account set up, Transfer of As...
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BANKFIVE POSITION TITLE: COMMERCIAL LENDER DEPARTMENT: COMMERICAL SERVICES DIVISION GRADE: Salary based on experience POSITION FUNCTION: Under the supervision of the Senior Vice President & Senior Lender, assumes responsibility for creating and maintaining quality and profitable loan, deposit and service-oriented relationships with small to middle market organizations and individuals within an ass...
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Responsibilities Professional position that serves as a critical coordination point for installing change and coordinating Quality-related activities on behalf of the Operations channel. The Channel Administration Quality Manager will assist Site Operations Managers in institutionalizing operational, enterprise and regulatory risk management programs. This will include implementation of effective ...
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Responsibilities The selected candidates will provide administrative support including ad hoc requests, and a variety of administrative and clerical duties that support the Director of the DMMFO. The role will require the selected candidate to manage multiple projects simultaneously and meet deadlines. May perform on-going maintenance to various data bases and generate reports. Prepares, reviews, ...
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Responsibilities Manage the underwriting of FHA, VA, CTP, Conventional and Portfolio loan products. Ensure compliance with state and federal regulations and adherence to investor guidelines. Provide leadership and promote teamwork and professionalism with the team. Develop the skills of the underwriting team, including reviewing and approving qualified FHA DE and VA LAPP candidates. Manage, hire, ...
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Responsibilities Position can be based in Providence/Cranston, Boston, Philadelphia or Pittsburgh This position reports to the Change & Project Management organization within the Consumer Banking division. The Project Manager will be assigned to highly visible and challenging projects supporting various business lines within the division. Working with business sponsors, subject matter experts and ...
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Responsibilities The Infrastructure Technician (IT) under direct supervision of the Infrastructure Engineer (IE) is responsible for the designing, developing, implementing, and supporting the infrastructure. This involves analyzing, configuring, testing and implementing the infrastructure. The IT will specialize in one of the elements of the infrastructure, such as the network, servers (Windows or...
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