Full-Time Customer Service Manager jobs in the Internet Services industry

Almost as revolutionary as air travel itself is the ability to get online, in air. Gogo has made this technological dream a reality by bringing the Internet to the sky, along with exclusive in air entertainment and experiences, available only through our Gogo portal. Gogo employees are at the forefront of a revolution, infusing air travel with a sense of excitement and possibility that hasn’t been...
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Position Description: The Senior Product Manager works with Product Management leadership, product development teams, and technology teams and partners to distill technical product vision for both mobile and web platforms into executable requirements. The Sr. PM will synthesize and maintain the business and technology goals for the appointed systems by conducting research, establishing and communi...
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-Site customer interface for operational efficiency and performance on client metrics -Analyze data and provide meaningful insights to client and key stakeholders -Ability to coach and manage in a combined technical support and customer service call center environment -Retention Management – attrition management for the training team. -Grooming new Team leads on delivery skills, feedback and coach...
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