Customer service assoc jobs at Prudential

Under limited supervision and within established guidelines, provides information to customers, claimants and/or clients, field force and home office staff. Receives, evaluates and answers customer inquiries which are predominately routine but may require deviation from standard screens, scripts and procedures. Investigates, researches and responds to inquiries regarding specific claim information...
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The Prudential Insurance Company of America is one of the largest financial services companies in the United States and partners with individual and institutional customers worldwide. Prudential offers a variety of products and services including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, banking and trust services, real e...
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Handles national complaints and/or inquiries, or performs quality assurance reviews of these complaints and their resolutions, which are from various sources including executive office, Department of Investigation and policyholders. Researches and investigates pertinent historical information and case data. Coordinates case data and rationale with contact from all offices involved. Effectively com...
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Reporting to the Manager - Customer Service, Direct Client Service Team within Total Retirement Solutions (TRS) – Retail Operations, the Senior Investment Operations Associate is responsible for providing superior customer service to Retail and Institutional Brokerage clients and Smart Solution and Auto-Rollover IRA clients of Prudential Retirement. Client service functions include account mainten...
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In this position you will be trained as a licensed financial professional in our Customer Value Center. Becoming a Life Product Specialist can be a springboard to a successful career with Prudential, a world leader in financial services. As a Life Product Specialist, you will provide advanced service and support to Prudential's clients and distribution partners. Your key objective in this position...
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Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
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Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
full job description

Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
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Job Description and Responsibilities: Act as a resource to Client’s employees and HR Dept. regarding understanding of FMLA and disability benefit plans, regarding submission, status follow-up and providing necessary documents/forms. In addition, this position will work with employees directly on a regular basis, provide needed support during their FMLA. Responsibilities include: Coordinate require...
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Prudential Financial, Inc. (NYSE: PRU), a financial services leader with approximately $1.005 trillion of assets under management as of September 30, 2012, has operations in the United States, Asia, Europe, and Latin America. Prudential's diverse and talented employees are committed to helping individual and institutional customers grow and protect their wealth through a variety of products and se...
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Manages assigned caseload of more complex appeals. Utilizes specialty resources effectively including clinical, vocational and/or rehabilitative staff to achieve optimum outcomes for claims direction. Interacts with external customers including, but not limited to claimants, attorneys, clients and physicians to gather information and make decision on appeals. Analyzes, approves or denies basic app...
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Using a strong project management discipline and positive, flexible approach, the RFP Strategist completes the RFP responses that accurately and favorably present Prudential Retirement’s products and services to the market. The RFP Strategist is responsible for directing the strategic and custom positioning of RFP responses by actively participating in and facilitating strategy calls with selling ...
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This position requires a strong, experienced professional with excellent judgment and initiative. Candidate must have a strong proven track record of success in handling multiple, deadline-oriented priorities in a fast paced environment. Ability to perform to a high level of reliability with little direction. Support business leader(s) daily activities including: Daily schedule/calendar management...
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Prudential Asset Resources is seeking an experienced Surveillance Analyst. This position will be located in Dallas, Texas, and report to a Director of Servicing. Prudential Asset Resources is a subsidiary of Prudential Mortgage Capital Company and one of the largest commercial and multifamily mortgage servicing firms in the nation. Assets under management include CMBS, Fannie Mae, Freddie Mac, FHA...
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Prudential Retirement has an exciting opportunity for a Business Support Leader in their Institutional Investment Solutions (IIS) business. IIS creates and manages a suite of investment products using proprietary and non-proprietary managers for distribution in the plan-based Retirement space through the Prudential full service recordkeeping business – Total Retirement Solutions (TRS) as well as t...
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Prudential Financial companies, including The Prudential Insurance Company of America, one of the largest life insurance companies in the United States, serve individual and institutional customers worldwide. These companies offer a variety of products and services, including life insurance, mutual funds, annuities, pension and retirement-related services and administration, asset management, bank...
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Prudential Retirement has an exciting opportunity for an Metrics and Reporting Leader in their Institutional Investment Solutions (IIS) business. IIS creates and manages a suite of investment products using proprietary and non-proprietary managers for distribution in the plan-based Retirement space through the Prudential full service recordkeeping business – Total Retirement Solutions (TRS) as wel...
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Prudential Retirement has an opening for a Contract Associate in the Contracts & Contract Compliance unit. This unit supports Prudential Retirement’s business lines, including full service retirement business, investment-only products, annuity products, and structured settlement business. The Contract Associate will have an opportunity to work on all product types. The Contract Associate will draf...
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Job Summary This position provides support for Prudential's Imaging and Records Management environments, specifically assigned to the Open Text Enterprise initiative. The chosen candidate will work within a team that provides 7 X 24 support that includes installation, configuration, maintenance, and troubleshooting of key GTBS, vendor, and business written applications. The individual will help se...
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This role reports to the Director - Benefit Operations – Retirement Plans, and is responsible for the day to day operations of the pension and Prudential Employee Savings Plan (PESP) plans. This individual will require capabilities and background in evaluation and review of pension calculations as well as oversight of pension plan payouts. This role includes participant advocacy and ensuring parti...
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