Customer program manager 2720 17 jobs in the Customer Support & Client Care category

California Cryobank is searching for a dynamic and driven individual to join our Client Services team as a Call Center Sales Manager. If you’re looking for a job that presents new and engaging challenges in a collaborative environment valuing personal contribution, where you’ll work closely with intelligent, talented, and passionate people like yourself, then CCB is the place for you. We have high...
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CUSTOMER RELATIONSHIP MANAGEMENT AND OUTREACH Job Purpose: Serves customers by guiding and supervising staff in service delivery; recruiting and interacting with clients to accomplish profit maximization goals. Duties: * Directs client services organizational strategies by contributing information, analysis, and recommendations to functional strategic thinking and direction. * Directs client servi...
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This position based in San Jose, CA is for a mid-sized networking company with a global product presence. This senior role will be part of the Quality Management Systems group and the successful candidate will be the key interface to ensure the voice of the Customer is understood. This individual will need a keen understanding of how to interface with cross-functional teams to resolve customer iss...
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Health Wright Products is a privately owned Contract Manufacturer of Vitamin and Health Supplement capsules that is seeking a Customer Service Manager to join our expanding organization. We have eighteen years of significant growth but feel we are still just at the beginning cycle of our potential in the expanding $25 Billion US Nutritional Supplements market. This position, in our company, in thi...
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Overview: The Promotion Manager will work closely with the Marketing and Sales Leaders and their respective internal and external partners. The Promotion Manager will be a critical part of a small team working intensely to launch a break through medical service. Description: Support development of the promotional plan and tactics and manage the promotional budgets for the team. Work closely with a...
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EZTech, a software application of Southern Cross Technology Products, has an exciting opportunity for an experienced and talented Technical Manager, based in Norcross GA. A rapidly growing, profitable business, EZTech provides customers in the utilities industries with a powerful GPS-enabled Mobile Workforce Management System for remote data capture, compliance, and reporting. Position We are look...
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-Site customer interface for operational efficiency and performance on client metrics -Analyze data and provide meaningful insights to client and key stakeholders -Ability to coach and manage in a combined technical support and customer service call center environment -Retention Management – attrition management for the training team. -Grooming new Team leads on delivery skills, feedback and coach...
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JOB DESCRIPTION We are seeking a self-motivated individual who will be responsible for the inside management of client accounts. The Account Manager is responsible for the maintenance of client and prospect files. This individual must be able to communicate orally and in writing to clients, prospective clients, insurance company personnel, and co-workers. This is an exempt position in an active te...
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Job Summary The Porting and Provisioning Services Manager is responsible for the successful acquisition and porting of numbers onto the 8x8 platform, and for the provisioning of all Virtual Contact Center services. In this role, you will manage the number porting team, ensuring the successful provisioning of new and ported numbers into the 8x8 hosted VoIP system. You will also oversee the Virtual ...
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Our client, a leader in market data research and enterprise data collection, is seeking a Senior Manager/Director level individual for their Call Center Operations to oversee the processes, sales, profitability, production, performance, staffing and quality for their 300+ seat center. Experience in a survey-centric environment is desired. JOB SCOPE: The Senior Manager will provide and/or oversee t...
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Global Deskside Manager – Princeton, NJ · Manages a team of 6 regional Team Leaders around the globe · Responsible for the management of all desk side support services across the globe · Responsible for all processes and procedures as they relate to desk side services for the client · Manage to SLA’s to ensure that services are delivered according to the business needs and within scope of work · C...
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Customer Service Director Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 2,800 bright, career-minded individuals across the U.S., Mexico and Canada. At Uline, we're energetic and passionate about what w...
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Customer Service Director Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 2,800 bright, career-minded individuals across the U.S., Mexico and Canada. At Uline, we're energetic and passionate about what w...
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Customer Service Director Uline – Shipping Supply Specialists Uline is a leading North American distributor of shipping, packaging and industrial supplies. Founded in 1980, the family-owned business has experienced continuous growth over the years. Today, we employ over 2,800 bright, career-minded individuals across the U.S., Mexico and Canada. At Uline, we're energetic and passionate about what w...
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Operations Supervisor Responsible for the tactical operations, service delivery, staff development and oversight, training and implementation of standard operating procedures including best practices. This position is situated in our Dallas office; this may not be virtual. Job Duties Maintain working environment conducive to teamwork: · Create an environment that provides daily learning experience...
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Physicians Interactive, a division of Skyscape.com, Inc., is the leading resource for healthcare information, medication samples and mobile decision support tools to medical professionals everywhere. We use the full power of our network to bring clinicians and Life Sciences Companies together in ways that will change the practice and business of medicine, for the better. We are currently seeking a...
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Primary Job Responsibilities: Work with local customers (OEM/Channel/ End users) to qualify/ support Promise products in their systems (40%Pre and 60%Post Sales). Assist with install, configuration, install/integration & test issues. Understand, replicate their problems, drive resolution with Promise development/ production teams. Work with SW, HW, FW and other FAE teams for problem reproduction w...
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Director, Call Center Operations Summary: Service to the Armed Forces provides a worldwide system of services that are available to military members and their families. These services include an emergency communications network available 24 hours a day, 7 days a week, to assist in family emergencies; verification of emergency leave information to help military commands make informed decisions, acc...
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Apollo Corporate Travel Consultant - New York City Currently we have an outstanding opportunity for two professional, motivated travel consultants to service one of our most prestigious and well-respected law firm accounts in New York City conveniently located in Times Square. This is a superb situation for an experienced consultant who wants to join a great travel team. Job Requirements: -At leas...
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